Dart Services logo

Dart Services

Water damage restoration service · Rossville, TN · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%87+21.1Value 14%78+11Replies to reviews 7%44+3.1Craft & service penalty92−0.8Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#87 of 100 ant exterminatorsPosition by Experts Score among all companies we track in this category. · better than 13%
4.9 ★★★★★ 252 Google reviews · 22 photos
94%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
76%reviews answered by the owner
$91typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Dart Services at a glance

Customers frequently praise Dart Services for professional, punctual technicians and clear communication during pest control treatments. Many highlight the company's long-standing reliability, competitive pricing, and thorough approach to addressing issues like moles and wasps. However, a small number of reviewers report dissatisfaction with incomplete inspections, perceived rudeness, or inaccurate assessments compared to competitors.

  • Google rating: 4.9 out of 5 from 252 reviews (94% five-star).
  • Reviews on this page: 252 Google reviews (178 with written comments, 2 with photos).
  • Owner responses: the business replied to 76% of reviews.
  • Most recent review: November 9, 2026.
  • Service: Ant Exterminator serving Rossville, Tennessee.

Data from Google, last updated November 10, 2026.

Score profile vs other ant exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction89Reliability87Craft & service92Value78Momentum100Replies to reviews44Satisfaction: 89 (median 95)Reliability: 87 (median 94)Craft & service: 92 (median 97)Value: 78 (median 100)Momentum: 100 (median 100)Replies to reviews: 44 (median 95)
Dart ServicesAnt Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dart Services: 89/100 on this factor. Category median: 95.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dart Services: 87/100 on this factor. Category median: 94.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dart Services: 92/100 on this factor. Category median: 97.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dart Services: 78/100 on this factor. Category median: 100.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dart Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dart Services: 44/100 on this factor. Category median: 95.C
44

Bar = this company · dark tick = category median.

Star ratings

252 Google reviews we collected

  • 5 stars23894%
  • 4 stars52%
  • 3 stars10%
  • 2 stars21%
  • 1 star62%

Praise vs complaints

Phrases our text analysis found in 178 written reviews

  • Praise27898%
  • Complaints62%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1020%
  • Reasonable3976%
  • Overpriced24%
  • Not sure00%
$91-3% vs typical ant exterminators

Middle half of what 12 customers paid ($80–$188) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude10336%
  • Quality & results5921%
  • Speed & response4817%
  • Would recommend3412%
  • Communication176%
  • Price & value135%
  • Honesty & trust104%

What customers talk about

We read 178 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “He is very knowledgeable and taught me a lot about Moles.”
    “I had the same problem last year the girl was rude y’all sent someone out to reinspect I think the girl got fired.”
  • “He did a thorough job and was very friendly and kind, which means a lot to me in this day and time!”
  • “Service was efficient and serviceman was friendly and prompt.”
  • “If you’ve been struggling with moles and feel like you’ve tried everything, I highly recommend giving DART a chance.”
  • “She clearly communicated what was being done, was timely, texted information to keep us informed and followed up.”
  • “Price is very reasonable and I have been impressed with their great customer service.”
    “You need to train your inspectors better I pay a lot of money for your service and would like a break on cost”
  • “I recently had Dart Services come out to treat my property for a wasp problem, and I was genuinely impressed with the service!”

People customers mention

  • Control 9 reviews
  • Jason 5 reviews
  • Pest 4 reviews
  • Moles 3 reviews
  • Jill 3 reviews
  • Toriano 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Dart Services for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Bryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I've always had fantastic service from Dart. They are very friendly, knowledgeable regarding pests and eager to please. What else could you ask for?

Paid $60–80Reasonable priceService not listed
Pattie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I love working with Dart they ARE THE BEST. I love how Dart takes care of my house in having it bug free.

Paid $60–80Great priceBug & insect extermination+ Responsiveness+ Punctuality+ Quality
Dixie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Great service. Friendly and knowledgeable staff. Reasonable price. Nicole has been great and it’s obvious that she is very qualified and loves her job😀 ; we have used Dart services for the last 7 years and every technician has been great. We have also had roof rat removal, and spider treatments in the past with great success!!

Paid $80–100Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
amara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brandon is vey meticulous. He took his time doing what he needed to do. I am impressed with him. Amara Brashear

Paid $80–100Reasonable priceBug & insect extermination
Vickie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Me and my family are very pleased with the services that we received from Dart Services. Everyone was very helpful to us and worked hard to get us back into our home. Thanks again

Paid $200+Reasonable priceHome inspection
Beth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

If they say they get it done, they get it done. My mom had a terrible flea infestation in a separated garage. Brandon came more than once to make sure she was taken care of to her satisfaction. In her words, "He was so nice, best customer service I have seen."

Paid $200+Reasonable priceFlea & mite extermination

Photos

Customer reviews

4.9 ★★★★★ 252 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marsha Bradley3 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent service. Jason is very professional and effective. He eliminated my mole problem.

  • Price assessment: Great price
  • Services: Service not listed
  • Response time: 0–1 hr
Response from the owner · 2 hours ago

Thank you for the 5star review! So glad Jason was able to solve your mole problem!

jackhammermotes2 reviewsTotal number of Google reviews jackhammermotes has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Super nice tech. that comes out & sprays the house

  • Price assessment: Reasonable price
Response from the owner · a year ago

Thank you for taking the time to leave a 5 star review! Thank you for your business.

Sherrill Wolf6 reviewsTotal number of Google reviews Sherrill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a positive experience. Brandon always does a good job

  • Price assessment: Great price
  • Response time: 2–4 hr
Response from the owner · 9 months ago

Thank you for the 5 star review and your long term business. We are lucky to have Brandon

Mike Carpenter4 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always does a good job

Response from the owner · a year ago

Thank you for your business and taking the time to leave us a 5 star review!

Don Tummins12 reviewsTotal number of Google reviews Don has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The technician, Jason Hungerford was outstanding. He is very knowledgeable and taught me a lot about Moles. He did a thorough job and was very friendly and kind, which means a lot to me in this day and time! THANK YOU JASON!

Response from the owner · 6 days ago

Thank you so much for your wonderful 5-star review! We are thrilled to hear that Jason provided such outstanding service. At Dart Services, we believe that educating our customers is just as important as solving their pest problems. Jason takes great pride in his work, and we are fortunate to have him on our team! We will be sure to share your kind words with him. Thank you for trusting Dart Services with your mole control needs. We truly appreciate your business!

Bryan Mclellan12 reviewsTotal number of Google reviews Bryan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I've always had fantastic service from Dart. They are very friendly, knowledgeable regarding pests and eager to please. What else could you ask for?

  • Price assessment: Reasonable price
  • Price: $60–80
  • Services: Service not listed
Response from the owner · a year ago

Thank you for the 5 star review. We appreciate your business.

Richard Spooner7 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Been with them for over 30 years. Excellent service.

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Response time: 2–4 hr
Response from the owner · 6 days ago

Thank you so much for your loyalty and trust in Dart Services for over 30 years! Customers like you are the heart of our business, and we truly appreciate the opportunity to serve you year after year. We look forward to continuing to provide you with excellent service for many more years to come!

Jeremy2 reviewsTotal number of Google reviews Jeremy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Service was efficient and serviceman was friendly and prompt. Prices are competitive. Family owned business which I cater to.

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Response time: 1–2 hr
Response from the owner · 2 weeks ago

We appreciate your review and your business!

Janice6 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Everything was fine, Josh did a great job as always.

  • Price assessment: Reasonable price
  • Response time: 2–4 hr
Response from the owner · 2 weeks ago

Thank you for the 5🌟 review! We are glad Josh got you taken care of.

Eric JohnsonLocal Guide · 13 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jill was great with today's treatment. She was very thorough and addressed all of our issues. Please keep her assigned to us. Thank you for always providing great service.

  • Price assessment: Great price
  • Services: Service not listed
  • Response time: 0–1 hr
Response from the owner · 7 months ago

Thank you for the 5 star review. We appreciate you long term business

Dart Services on Google Maps →

Business details