Analyzing 10,156,24810.2M ReviewsFor 28,79728.8K Experts

Experts Reviews · Company report
Dave Locksmith logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Dave Locksmith

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 52 locksmiths · 4.9★ from 265 Google reviews

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Percentile vs other locksmiths (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dave Locksmith is better than 90% of locksmiths.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dave Locksmith is better than 89% of locksmiths.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dave Locksmith is better than —% of locksmiths.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dave Locksmith is better than 100% of locksmiths.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dave Locksmith is better than 100% of locksmiths.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dave Locksmith is better than 100% of locksmiths.A
100

Reviews for your job

Customers hired Dave Locksmith for 8 kinds of job.

Dave Locksmith for lock rekeying

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.$500+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$282
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Lock rekeying”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 33
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.60%

All 8 Google reviews tagged “Lock rekeying”

Pedro6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Murad me ayudó bastante con el problema del cambio de llave muy agradecido con el servicio

Paid $500+OverpricedBuilding lockoutsLock rekeyingCoded key copying
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My experience was very nice on time .would like to recommend to friends. Thank you dave

Paid $50–100Great priceLock rekeying
ToriLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Technician came out and helped me get a new key fob programmed within 20 min of calling! Very speedy and affordable.

Lock rekeyingCar digital & remote key reprogramming
B7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Wouldn’t you know it? I lost my keys at work.. after profusely looking for them, I called Dave. He Got my location in less than 10 minutes. Programmed a key fob for me.Very professional and the pricing is fair. I did not mind because the service was awesome and then he programmed a second key fod for me because…

Reasonable priceLock rekeying
rosaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

Guy shows up 30minutes late . Then gave me some outrageous prices ranging $250-450, once I told him I would wait on it he got mad THEN after a few minutes he told me there was a $30 fee for him coming and I could send it through zelle or cashapp or anything. First of all what kinda company uses cashapp to charge…

OverpricedLock rekeying
Breyanna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I am beyond thrilled with the service I received! I honestly thought getting a replacement fob for my car was going to be a massive, expensive headache, but this locksmith in Charlotte NC made it look easy. I am so happy I didn't go to the dealership! They were incredibly fast to respond and showed up with such a…

Great priceLock rekeying
Kelsey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I called and was able to get same-day service, which was a huge plus. The technician was very friendly and took the time to explain everything clearly. We had two locks replaced and a third lock re-keyed, and the work was done quickly and efficiently. Overall, it was a great experience, and I would highly recommend Dave Locksmith!

Lock rekeyingDoor lock & bolt hardware repair
RashawnLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Lock rekeying

Price

$170+12% vs typical locksmiths

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 23%Overpriced 6%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
New key fob creation9$121–$324
Car lockouts9$81–$132
Lock rekeying8$114–$282
Car digital & remote key reprogramming6$111–$272
Car key copying5$88–$176
Building lockouts4$96–$173
Coded key copying3$86–$282
Safe lock install, open & repair2$81–$282

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