David's Piano Tuning Service logo

David's Piano Tuning Service

Piano tuning service · Cedarburg, WI · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%92+24Value 15%99+15.1Craft & service penalty98−0.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 49 piano moversPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 106 Google reviews · 14 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Feb 2026latest review

David's Piano Tuning Service at a glance

Google reviewers rate David's Piano Tuning Service 4.9 out of 5 based on 106 reviews, noting that the owner responds to all feedback. Customers consistently describe the service as punctual, professional, and reasonably priced, with many highlighting the ease of online scheduling and clear communication. Recurring themes include the tuner's ability to restore older or neglected pianos, his willingness to explain the process, and his friendly demeanor with families. No common criticisms appear in the provided excerpts, which uniformly express satisfaction with the thoroughness of the work and the value received.

  • Google rating: 4.9 out of 5 from 106 reviews (98% five-star).
  • Reviews on this page: 106 Google reviews (98 with written comments, 3 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: February 14, 2026.
  • Service: Piano Mover serving Cedarburg, Wisconsin.

Data from Google, last updated October 26, 2026.

Score profile vs other piano movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

Satisfaction95Reliability92Craft & service98Value99Momentum100Replies to reviews–Satisfaction: 95 (median 92)Reliability: 92 (median 89)Craft & service: 98 (median 96)Value: 99 (median 100)Momentum: 100 (median 100)
David's Piano Tuning ServicePiano Movers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.David's Piano Tuning Service: 95/100 on this factor. Category median: 92.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.David's Piano Tuning Service: 92/100 on this factor. Category median: 89.A
92
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.David's Piano Tuning Service: 98/100 on this factor. Category median: 96.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.David's Piano Tuning Service: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.David's Piano Tuning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 86.–
–

Bar = this company · dark tick = category median.

Star ratings

106 Google reviews we collected

  • 5 stars10498%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 98 written reviews

  • Praise249100%
  • Complaints10%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude7630%
  • Would recommend4920%
  • Speed & response4116%
  • Quality & results3715%
  • Communication208%
  • Price & value198%
  • Honesty & trust83%

What customers talk about

We read 98 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “David was polite, friendly, professional, and efficient!”
  • “Great service, highly recommend David for your piano tuning!”
  • “His scheduling and payment are efficient & convenient.”
  • “He came highly recommended and I agree, his service was top notch.”
  • “He was clear and easy to communicate with when scheduling our appointment.”
  • “He is reasonably priced, and often doesn't charge to come and fix things.”
  • “I trust him to keep my beautiful upright piano in tune every year.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Rob1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was polite, friendly, professional, and efficient! My piano has never sounded so good! Will definitely use his services in the future. Couldn't recommend him more!

Moranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was wonderful, kind, patient while my children gathered around to watch. He was clear and easy to communicate with when scheduling our appointment. And I could have listened to him play the piano all day. We will continue to use him for our tuning needs.

Molly11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with David’s piano tuning. He came highly recommended and I agree, his service was top notch. You can tell he’s a master of his craft and enjoys what he does. After receiving a Chickering piano from a neighbor, it was in need of tuning and service on a few keys. I’m really happy I connected with David and…

Cathi10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David was very good and polite. He had an eye for the detail when tuning the piano. We had received an older piano and he was able to make it sound great. I would highly recommend. I will be asking him back next year for the annual tuning.

Katherine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David always does a wonderful job. I trust him to keep my beautiful upright piano in tune every year. Highly recommend!

Joy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I highly recommend David Broker for piano tuning. From the ease of obtaining an appointment with his online calendar to the excellent communication throughout the process, I am impressed with the service from start to finish. Our upright piano needed tuning particularly in the lower and upper octaves, and he…

Customer photo from Joy's review

Photos

Customer reviews

4.9 ★★★★★ 106 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Alex Palzewicz4 reviewsTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, highly recommend David for your piano tuning!

Response from the owner · 8 months ago

Alex -- thanks for the great review. See you next year.

Rob Roach1 reviewTotal number of Google reviews Rob has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was polite, friendly, professional, and efficient! My piano has never sounded so good! Will definitely use his services in the future. Couldn't recommend him more!

Response from the owner · a year ago

Rob, thank you for the awesome review. Enjoy your piano!

Moranda Parish3 reviewsTotal number of Google reviews Moranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was wonderful, kind, patient while my children gathered around to watch. He was clear and easy to communicate with when scheduling our appointment. And I could have listened to him play the piano all day. We will continue to use him for our tuning needs.

Response from the owner · a year ago

Moranda -- thanks for the awesome review! I love tuning to an eager audience, and I hope they become wonderful little pianists.

Molly Barndt11 reviewsTotal number of Google reviews Molly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with David’s piano tuning. He came highly recommended and I agree, his service was top notch. You can tell he’s a master of his craft and enjoys what he does. After receiving a Chickering piano from a neighbor, it was in need of tuning and service on a few keys. I’m really happy I connected with David and now have a piano that family and friends can play.

Response from the owner · a year ago

Molly --- thank you for the awesome review! Let me know if the B flat continues to malfunction. See you next time.

Cathi Lapp10 reviewsTotal number of Google reviews Cathi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David was very good and polite. He had an eye for the detail when tuning the piano. We had received an older piano and he was able to make it sound great. I would highly recommend. I will be asking him back next year for the annual tuning.

Response from the owner · a year ago

Cathi --- thank you for the great review -- see you next year.

Katherine Spitz3 reviewsTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David always does a wonderful job. I trust him to keep my beautiful upright piano in tune every year. Highly recommend!

Response from the owner · a year ago

Katherine, thank you for the great and unexpected review! It is always a pleasure to tune your piano.

Joy Mast5 reviewsTotal number of Google reviews Joy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend David Broker for piano tuning. From the ease of obtaining an appointment with his online calendar to the excellent communication throughout the process, I am impressed with the service from start to finish. Our upright piano needed tuning particularly in the lower and upper octaves, and he completed the process for the whole piano in about an hour. We are very happy with the results and are pleased to recommend his services to others.

Response from the owner · 2 years ago

Joy--- thank you for the awesome review. I am so please you were happy with my work and results.

Nancy Duff3 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did a thorough job tuning our piano. He took time to explain what he was doing, and was great communicating before arriving. This was the first time we used David's tuning service and I plan to call on him again.

Response from the owner · 2 years ago

Nancy...thanks for the really great review!!

Melody RobinsonLocal Guide · 16 reviewsTotal number of Google reviews Melody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David Broker is very knowledgeable and knows a lot about pianos and tuning. Very easy to work with and even fit me in at the last minute. Wish he could have stayed longer and be my personal pianist. I am planning to have him be our tuner for the duration as I had no idea pianos need to be tuned every year.

Response from the owner · 2 years ago

Melody....thanks for the awesome review!

Crystal Greicar9 reviewsTotal number of Google reviews Crystal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We highly recommend David, he has been to our home to tune our Knabe twice now. Since our last tuner retired, we found David & we have had a wonderful experience! He is professional, kind, & knowledgeable.He even came back to make an adjustment for one of the keys not being held by the sustain pedal. David provides excellent work & service. His scheduling and payment are efficient & convenient.

Response from the owner · 2 years ago

Thanks, Crystal for the great review. You have a beautiful house and piano. David

David's Piano Tuning Service on Google Maps →

Business details