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Daydream Massage

Massage therapist · Hyrum, UT · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%79+24.3Experts Score= 86Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#108 of 158 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 32%
4.9 ★★★★★ 39 Google reviews · 1 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Apr 2026latest review

Daydream Massage at a glance

Reviewers highlight the therapist's ability to tailor sessions to individual needs, utilizing techniques like cupping, hot stones, and red light therapy without additional fees. Clients frequently praise the professional communication, punctuality, and the creation of a relaxing atmosphere with dimmed lighting and essential oils. One recurring criticism involves a negative initial contact experience where the owner allegedly dismissed a new client via text without providing future availability.

  • Google rating: 4.9 out of 5 from 39 reviews (95% five-star).
  • Reviews on this page: 39 Google reviews (37 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: April 24, 2026.
  • Service: Massage Therapist serving Hyrum, Utah.

Data from Google, last updated October 28, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

Satisfaction89Reliability79Craft & service100Value–Momentum100Replies to reviews–Satisfaction: 89 (median 94)Reliability: 79 (median 94)Craft & service: 100 (median 100)Momentum: 100 (median 100)
Daydream MassageMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daydream Massage: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daydream Massage: 79/100 on this factor. Category median: 94.B
79
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daydream Massage: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daydream Massage: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 73.–
–

Bar = this company · dark tick = category median.

Star ratings

39 Google reviews we collected

  • 5 stars3795%
  • 4 stars13%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise4794%
  • Complaints36%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1530%
  • Would recommend1326%
  • Quality & results1122%
  • Price & value48%
  • Communication36%
  • Honesty & trust36%
  • Speed & response12%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I had a major problem arise and she was so kind and patient to work thru with getting me rescheduled.”
  • “She’s absolutely amazing at what does and I would recommend her to anyone that is looking for a good massage therapist!”
  • “Kimi, does a fantastic job with sore and tight muscles, it was relaxing, helpful, I have a tight shoulder that never releases and she loosened it up w…”
  • “It was a good price for 30 minutes as well, definitely the best $30 I’ve spent!”
  • “Kimi explained everything very clearly and kindly to me and listened intently to my needs.”
  • “I can honestly say I’ve learned so much from her.”
  • “Immediately after, I could notice the positive difference in my body.”

People customers mention

  • Kimi 8 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Daydream Massage has helped me so much! Kimi is very knowledgeable and kind. I would recommend her to anyone

Chelsea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kimi is fantastic! I started going to her over a year ago. She’s great to focus on areas of concern and uses multiple techniques with no additional charge. I’ve had cupping, red light therapy, and oils/deep blue in the same session. She continues to grow her knowledge by going to classes and implementing the new…

Great price
D'Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such an amazing experience here. It was my first massage from Kimi, but won't be my last. I have had many massages before, and I usually leave feeling like some spots were missed, but not this time. I thought she was absolutely professional and thorough. Can't wait until the next massage!!

Kaitlynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I came to Daydream massage and had the best experience. It was my first massage ever, so I wasn’t quite sure what the expectations or norms would look like. Kimi explained everything very clearly and kindly to me and listened intently to my needs. I never felt uncomfortable at any point during my appointment. The…

Reasonable price
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was gifted a gift card for a massage and it was my first massage ever! Kimi made me feel welcome and comfortable! The massage was SO nice and she even texted me the morning after to see how I was feeling since it was my first massage! I’ll for sure be back! It was a 10/10 experience :)

Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I saw Kimi today for a massage. It was wonderful and she helped alleviate my neck issues and relieved the sinus headache I had. The hot stones and sound therapy were beautiful added bonuses. Highly recommend 💜

Photos

Customer reviews

4.9 ★★★★★ 39 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Susan Rasmussen6 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Daydream Massage has helped me so much! Kimi is very knowledgeable and kind. I would recommend her to anyone

Response from the owner · 5 months ago

Thank you Susan. 😊

Chelsea M5 reviewsTotal number of Google reviews Chelsea has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kimi is fantastic! I started going to her over a year ago. She’s great to focus on areas of concern and uses multiple techniques with no additional charge. I’ve had cupping, red light therapy, and oils/deep blue in the same session. She continues to grow her knowledge by going to classes and implementing the new things she learns. She also is so great to work a communicate with! I had a major problem arise and she was so kind and patient to work thru with getting me rescheduled.

  • Price assessment: Great price
Response from the owner · 5 months ago

Thank you Chelsea. 😊

D'Lynn Hill3 reviewsTotal number of Google reviews D'Lynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had such an amazing experience here. It was my first massage from Kimi, but won't be my last. I have had many massages before, and I usually leave feeling like some spots were missed, but not this time. I thought she was absolutely professional and thorough. Can't wait until the next massage!!

Response from the owner · a year ago

Thank you so much for coming in. I truly appreciate you. Can’t wait to see you again.

Kaitlynn Bartholomew2 reviewsTotal number of Google reviews Kaitlynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came to Daydream massage and had the best experience. It was my first massage ever, so I wasn’t quite sure what the expectations or norms would look like. Kimi explained everything very clearly and kindly to me and listened intently to my needs. I never felt uncomfortable at any point during my appointment. The massage itself was amazing. Prior to my appointment, I felt a lot of tension in my neck and shoulder blades. Immediately after, I could notice the positive difference in my body. Kimi is the best!

  • Price assessment: Reasonable price
Response from the owner · 5 months ago

Thank you for coming in. 😊

Jessica Spradlin8 reviewsTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was gifted a gift card for a massage and it was my first massage ever! Kimi made me feel welcome and comfortable! The massage was SO nice and she even texted me the morning after to see how I was feeling since it was my first massage! I’ll for sure be back! It was a 10/10 experience :)

Response from the owner · a year ago

Thank you so much for coming in Jessica. I really enjoyed meeting you. I’m so glad that I made you feel comfortable for your first massage. Hope to see you soon. 😊

Michelle Ferran8 reviewsTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I saw Kimi today for a massage. It was wonderful and she helped alleviate my neck issues and relieved the sinus headache I had. The hot stones and sound therapy were beautiful added bonuses. Highly recommend 💜

Response from the owner · a year ago

Thanks so much Michelle for the beautiful review. I appreciate you so much!

Bailey Flinders4 reviewsTotal number of Google reviews Bailey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was experiencing tightness and some pain in my neck and shoulders. Kimi gave the best massage to took that pain away and was very pleasant to be around. She created a very calming relaxing atmosphere. Will definitely be going back.

Response from the owner · a year ago

Thank you Bailey for coming in. I’m so glad I could help you get some relief. Looking forward to seeing you soon! 😊

Abby Osburn3 reviewsTotal number of Google reviews Abby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I came to daydream massage because I was in quite a bit of pain from my shoulders and neck to my feet. My feet were bruised because of how swollen they were. Kimi took her time on my feet and let me know about pressure points and how to help that at home. Just about 2-3 days after I saw her, my feet pain was GONE. She’s absolutely amazing at what does and I would recommend her to anyone that is looking for a good massage therapist! Definitely will be going back!! ❤️❤️

Response from the owner · a year ago

Abby I’m so glad that I could help you feel better. Thanks so much for coming in. Hope to see you soon 😊

Kim Hansen8 reviewsTotal number of Google reviews Kim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first massage with Kim, she worked patiently on a few knots in my shoulders! Came home and slept so well! Thanks Kim

Response from the owner · 2 years ago

It was so nice meeting you. Thank you for coming in and for the review. I appreciate it.

Bertha Morris5 reviewsTotal number of Google reviews Bertha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing massage! Kimi takes the time to listen to your concerns and focuses on your problem areas. I felt so much better and revitalized after a one hour massage. Can’t wait to come back.

Response from the owner · 3 years ago

Thank you so much Bertha. I can’t wait to see you again too.

Daydream Massage on Google Maps →

Business details

  • Address: 550 N Main St, Logan, UT 84321
  • Phone: (435) 512-2940
  • Service area: Hyrum, UT