Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%44+6.2Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Daylily Spa Salon

St. Cloud, MN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 49 facial services · 4.7★ from 608 Google reviews

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Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daylily Spa Salon is better than 81% of facial services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daylily Spa Salon is better than 74% of facial services.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daylily Spa Salon is better than 96% of facial services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daylily Spa Salon is better than 44% of facial services.C
44
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daylily Spa Salon is better than 100% of facial services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Daylily Spa Salon is better than 71% of facial services.B
71

Reviews for your job

Customers hired Daylily Spa Salon for 8 kinds of job.

Daylily Spa Salon for manicure

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Jobs reviewedHow many Google reviews are tagged with this job.24
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.63
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$45–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Manicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6

All 24 Google reviews tagged “Manicure”

Trista5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

I had a wonderful pedicure and manicure! Attentive care. I've also had haircuts and massages in the past. Great in all areas!

Paid $100–120PedicureHaircutManicure
BriLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

I booked an appointment for a package that included a 60 min massage, mani & pedi for a total of $224. Overall, it was a wonderful experience and everyone I came in contact with was kind and professional. The only reason why I did not give 5 stars is because my manicure unfortunately did not last long. Within 24…

Paid $200+ManicureService not listed
Bobbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The girls did a great job and were super friendly and fun!

Paid $120–140ManicureService not listed
Alice5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Courtney is so kind and friendly. She understands my hair issues and is willing to listen to my hair concerns- areas of alopecia and the need for a perm to add some body to my straight hair. She gave me some advice for a good time to schedule another perm. My previous perm didn’t take at all - first time for that…

Paid $60–80Shampoo & conditioningHaircutManicure
kjzt8967 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I love getting manicures. Emily does amazing work.

Manicure
MaryLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Loved spending time at Day Lilly!! The technicians I had were kind, friendly, and did a great job!! However I feel the front desk receptionist could use some training in friendliness.

Paid $100–120PedicureManicure
Joan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Absolutely Great! Katie is warm, talented, and fun to be with. Beautiful nails are just a sideline.

Paid $60–80Manicure
Audrey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Emily and all staff are great! Always a wonderful experience. Every. Single. Time.

Manicure
JoAnn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hannah was great. My toes were transformed!

Paid $60–80Manicure
JenLocal Guide · 109 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courtney is a fabulous stylist, and overall, I highly recommend their staff and services.

Paid $160–180HaircutHairstylingManicure
Veronica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Macy is incredible!

Paid $60–80Manicure
SteveLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can’t begin to brag enough about The Daylily Spa!! This place is incredible. Right from the time you check-in you are treated like royalty and are asked if you would like a refreshment. The spa is beautiful, exceptionally clean and very chic. We are a family of three(Mom,Dad,Son) and all members use services from…

Paid $180–200HaircutManicureShampoo & conditioning
Jessi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brooke was very good, it was relaxing! My hands and feet feel amazing and I love the color. She was kind, asked questions and was professional. I will be back.

Customer photo from Jessi's review
Paid $120–140ManicurePedicure
Adam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★

I had a pedicure today with my daughter and we paid separate. We had the exact same level and somehow we both paid different amounts when we checked out.

Paid $60–80Manicure
Thomas11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve become a regular (every 3 weeks) for a manicure/pedicure at Daylily. I admit I’ve become a bit partial to Emily, who does an outstanding job every time. Flawless. If I do something to mar her works of art in-between, she unhesitantly fixes it quickly. What makes it an experience rather than just a visit is the…

Paid $140–160ManicurePedicure
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

If you have curly hair don’t go here. I was given an uneven undercut that I had to fix myself and wasn’t shown the back of my hair before I left. My curls were styled into a frizzy mess and after I washed and styled my hair myself it came out 2 inches shorter than where I wanted it. I also got a gel manicure a…

HairstylingHaircutManicure− Quality− Value
Mendi2 weeks ago★★★★★

Rating only, no written review.

Paid $40–60Manicure
Deb4 months ago★★★★★

Rating only, no written review.

Paid $80–100Manicure
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $60–80Manicure
Liz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $60–80Manicure
TamiLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Rating only, no written review.

Paid $80–100HaircutManicure
Jodi9 months ago★★★★★

Rating only, no written review.

Paid $40–60Manicure
Suzanne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140Manicure
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

HaircutManicurePedicure

Price

$108+38% vs typical facial services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut190$48–$108
Hairstyling73$32–$144
Shampoo & conditioning38—
Massage37$101–$122
Manicure24$45–$76
Pedicure17$50–$79
Eyelash extensions5—
Eyebrow shaping4—

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