Daylily Spa Salon

Beauty salon · St. Cloud, MN · reviewed since 2011

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%74+17.9Value 14%44+6.2Replies to reviews 7%71+5Craft & service penalty96−0.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 49 facial servicesPosition by Experts Score among all companies we track in this category. · better than 17%
4.7 ★★★★★ 608 Google reviews · 24 photos
90%five-star reviews
4.84★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
$108typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Daylily Spa Salon at a glance

Google reviewers rate Daylily Spa Salon 4.7 out of 5 based on 608 reviews, with the owner responding to 58% of them. Customers frequently praise the friendly staff, clean facility, and quality of hair, massage, and nail services, noting that stylists listen carefully to client needs. However, recurring criticisms include appointments being canceled with short notice and gel manicures failing to last as expected.

  • Google rating: 4.7 out of 5 from 608 reviews (90% five-star).
  • Reviews on this page: 608 Google reviews (386 with written comments, 16 with photos).
  • Owner responses: the business replied to 58% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Facial Service serving St. Cloud, Minnesota.

Data from Google, last updated October 26, 2026.

Score profile vs other facial services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: value.

Satisfaction81Reliability74Craft & service96Value44Momentum100Replies to reviews71Satisfaction: 81 (median 94)Reliability: 74 (median 90)Craft & service: 96 (median 99)Value: 44 (median 100)Momentum: 100 (median 100)Replies to reviews: 71 (median 78)
Daylily Spa SalonFacial Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Daylily Spa Salon: 81/100 on this factor. Category median: 94.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Daylily Spa Salon: 74/100 on this factor. Category median: 90.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Daylily Spa Salon: 96/100 on this factor. Category median: 99.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Daylily Spa Salon: 44/100 on this factor. Category median: 100.C
44
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Daylily Spa Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Daylily Spa Salon: 71/100 on this factor. Category median: 78.B
71

Bar = this company · dark tick = category median.

Star ratings

608 Google reviews we collected

  • 5 stars54590%
  • 4 stars224%
  • 3 stars122%
  • 2 stars61%
  • 1 star234%

Praise vs complaints

Phrases our text analysis found in 386 written reviews

  • Praise31995%
  • Complaints175%

Price

What customers reported paying

$108+38% vs typical facial services

Middle half of what 314 customers paid ($68–$168) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude12938%
  • Quality & results11334%
  • Would recommend4112%
  • Speed & response185%
  • Price & value154%
  • Communication124%
  • Honesty & trust82%

What customers talk about

We read 386 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The staff there are friendly and the service is great.”
  • “Emily is always pleasant and does a great job cutting my hair.”
    “Paid over $120 for a terrible haircut that is uneven and a treatment that stylist didn’t know how to do.”
  • “If you need a deep muscle massage Echo is who I would recommend she did such a great job!”
    “I have personally been here for massages and have loved them but would not recommend them for trying to go from any type of brown hair to any lighter…”
  • “Courtney is great, friendly, efficient and consistent every time with my services: Highlight, cut, tone.”
  • “Received a facial and massage and it was worth every penny and soo relaxing!”
    “She is pricey, but is DEFINITELY worth every single dime and more!”
  • “…and my stylist, Courtney is always courteous, listens to what I want, explains her process well, and in general, I really enjoy the services I receive…”
  • “Everyone is always so kind and I trust all their stylists to do my hair.”

People customers mention

  • Holly 10 reviews
  • Emily 9 reviews
  • Aveda 7 reviews
  • Melissa 6 reviews
  • Dani 6 reviews
  • Hannah 6 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Daylily Spa Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Trista5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

I had a wonderful pedicure and manicure! Attentive care. I've also had haircuts and massages in the past. Great in all areas!

Paid $100–120PedicureHaircutManicure
BrendaLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Very nice! My stylist was kind, focused on me and experienced! I will definitely be back!

Paid $60–80Haircut
Marie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I always enjoy my time at DayLilly Salon in St. Cloud Minnesota. Heather always does a great job on my hair. The staff there are friendly and the service is great.

Paid $80–100HaircutService not listed
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Macy was excellent. She listens, and offers her expertise. I love my color and cut!

Paid $200+Shampoo & conditioningHaircutHairstyling
Shantelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

I love going into Daylily. Every time I’m there I get treated so well. It’s beautiful, and a little haven for me. Thank you for your hospitality and I LOVE my hair!

Paid $200+HaircutHairstyling
Denise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 weeks ago★★★★★

I have been going to Danielle for years and often get compliments on my hair. She always does a fantastic job!

Paid $60–80HaircutHairstylingService not listed

Photos

Customer reviews

4.7 ★★★★★ 608 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Trista Moffitt5 reviewsTotal number of Google reviews Trista has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a wonderful pedicure and manicure! Attentive care. I've also had haircuts and massages in the past. Great in all areas!

  • Price: $100–120
  • Services: Pedicure, Haircut, Manicure
  • Atmosphere: Modern
  • Maintenance: Pristine
Brenda BrutgerLocal Guide · 54 reviewsTotal number of Google reviews Brenda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice! My stylist was kind, focused on me and experienced! I will definitely be back!

  • Price: $60–80
  • Services: Haircut
  • Atmosphere: Energetic
  • Maintenance: Well-kept
Response from the owner · 2 days ago

Thanks so much for the great review, Brenda. We can't wait to see you back at Daylily!

Marie Dooley10 reviewsTotal number of Google reviews Marie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I always enjoy my time at DayLilly Salon in St. Cloud Minnesota. Heather always does a great job on my hair. The staff there are friendly and the service is great.

  • Price: $80–100
  • Services: Haircut, Service not listed
Response from the owner · 3 days ago

Thanks so much for the great review, Marie! We'll be sure to share with Heather too! ~Katie & Steph, Daylily Owners

Mackenzie DeSmet5 reviewsTotal number of Google reviews Mackenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

⭐ Would be 0 stars if I could… I tried booking a same-day massage appointment but was told they wouldn’t schedule me unless I provided my credit card information over the phone to an employee. I wasn’t comfortable sharing my card details that way, especially without being offered a secure online payment option. The whole experience felt sketchy and unprofessional. I completely understand businesses requiring a card to hold appointments, but customers should have a secure way to provide that information. Unfortunately, this experience was enough for me to take my business elsewhere.

Response from the owner · 3 days ago

Hi Mackenzie, thank you for sharing your feedback. We're sorry to hear that the experience left you feeling uncomfortable. We were just about to mention our online option for collecting this information when the call was disconnected. We certainly understand the importance of protecting personal payment information, which is why we offer secure options for collecting it. We're happy to provide that information again if you choose. Best - Katie & Steph, Daylily Owners

Mattie Murrey-Tegels11 reviewsTotal number of Google reviews Mattie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent experience! I’ve been coming here for a few years and I am greeted by bame when I arrive, my coffee is hot and flavored, and most importantly, my stylist really listens so me and we talk about my wants and needs regarding my hair. I always walk out feeling fantastic!

Response from the owner · 3 days ago

Awwww! THANK YOU Mattie! We love being your Daymakers!

Susan Hubbs7 reviewsTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Macy was excellent. She listens, and offers her expertise. I love my color and cut!

  • Price: $200+
  • Services: Shampoo & conditioning, Haircut, Hairstyling, Service not listed
  • Atmosphere: Relaxing
  • Maintenance: Pristine
Response from the owner · 5 months ago

Thanks for sharing, Susan!

Shantelle Kane4 reviewsTotal number of Google reviews Shantelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love going into Daylily. Every time I’m there I get treated so well. It’s beautiful, and a little haven for me. Thank you for your hospitality and I LOVE my hair!

  • Price: $200+
  • Services: Haircut, Hairstyling
  • Atmosphere: Relaxing, Modern, Cozy
  • Maintenance: Pristine
Response from the owner · 5 months ago

Yay! So glad you feel pampered - that's exactly what we want! See you again soon! Katie & Steph, Daylily Owners

TammyLocal Guide · 29 reviewsTotal number of Google reviews Tammy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Daylily! My hair turned out just the way I had imagined!

  • Price: $200+
  • Services: Haircut, Service not listed
  • Services: Hairstyling, Haircut
  • Atmosphere: Modern
  • Maintenance: Pristine
Response from the owner · 4 years ago

Thanks for the great review, Tammy! We love being your Daymakers!

Denise Oehrlein2 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been going to Danielle for years and often get compliments on my hair. She always does a fantastic job!

  • Price: $60–80
  • Services: Haircut, Hairstyling, Service not listed
Response from the owner · 3 days ago

Thanks for the great review, Denise! See you again soon!

Bri CLocal Guide · 17 reviewsTotal number of Google reviews Bri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I booked an appointment for a package that included a 60 min massage, mani & pedi for a total of $224. Overall, it was a wonderful experience and everyone I came in contact with was kind and professional. The only reason why I did not give 5 stars is because my manicure unfortunately did not last long. Within 24 hours the gel polish was coming loose and falling off and by day 3 all polish was gone. I have had several manicures done and never had this issue. I am disappointed that I paid $53 for the manicure and this was the result.

  • Price: $200+
  • Services: Manicure, Service not listed
  • Atmosphere: Relaxing, Modern
  • Maintenance: Well-kept
Response from the owner · 3 days ago

Hi Bri - Thanks for letting us know about your manicure. That's not the experience we aim for. Can you call us and ask to speak to Steph? We want to make this right for you. Thanks - Katie & Steph, Daylily Owners

Daylily Spa Salon on Google Maps →

Business details

  • Service area: St. Cloud, MN