DC Electric logo

DC Electric

Electrician · Round Rock, TX · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 135 electriciansPosition by Experts Score among all companies we track in this category. · better than 71%
5.0 ★★★★★ 504 Google reviews · 22 photos
98%five-star reviews
4.96★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
$1.3ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

DC Electric at a glance

Customers praise the company's punctuality, clear communication, and fair pricing for services like EV charger installation and general electrical repairs. Technicians are described as professional and knowledgeable, often explaining options to help customers make informed decisions. However, some low-star reviews cite issues with automated phone systems and missed appointments or service area discrepancies. The business maintains a high rating with most reviews addressed by the owner.

  • Google rating: 5.0 out of 5 from 504 reviews (98% five-star).
  • Reviews on this page: 504 Google reviews (476 with written comments, 123 with photos).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: November 4, 2026.
  • Service: Electrician serving Round Rock, Texas.

Data from Google, last updated November 5, 2026.

Score profile vs other electricians

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction97Reliability96Craft & service100Value100Momentum100Replies to reviews100Satisfaction: 97 (median 94)Reliability: 96 (median 92)Craft & service: 100 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 93)
DC ElectricElectricians median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DC Electric: 97/100 on this factor. Category median: 94.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DC Electric: 96/100 on this factor. Category median: 92.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DC Electric: 100/100 on this factor. Category median: 98.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DC Electric: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DC Electric: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DC Electric: 100/100 on this factor. Category median: 93.A
100

Bar = this company · dark tick = category median.

Star ratings

504 Google reviews we collected

  • 5 stars49698%
  • 4 stars61%
  • 3 stars00%
  • 2 stars00%
  • 1 star20%

Praise vs complaints

Phrases our text analysis found in 476 written reviews

  • Praise1,06899%
  • Complaints91%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4128%
  • Reasonable9464%
  • Overpriced11%
  • Not sure128%
$1.3k+168% vs typical electricians

Middle half of what 122 customers paid ($677–$2.1k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude25323%
  • Quality & results23522%
  • Speed & response20719%
  • Would recommend13012%
  • Communication11711%
  • Price & value969%
  • Honesty & trust394%

What customers talk about

We read 476 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Professional, courteous, friendly and knowledgeable.”
  • “Nathan and Rico did a great job installing my new EV charger!”
    “I have never experienced such a terrible automated system.”
  • “Quick service and always ensuring the work holds up to standards - pete and will have both been wonderful to work with and it’s clear they value custo…”
  • “I would recommend them for any electric works inside/outside the house”
    “I cannot recommend them enough I will definitely call them again if we have any other needs in the future”
  • “Pete was super helpful, explained everything clearly.”
  • “This company was honest and fair in their pricing, unlike other companies.”
  • “They were very transparent about the work, including pulling the permit and understanding why pull the permit pole is so important for a Tesla charger.”

People customers mention

  • Andrew 36 reviews
  • Jonathan 36 reviews
  • Bobby 36 reviews
  • Danny 28 reviews
  • Dani 26 reviews
  • Tesla 16 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired DC Electric for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Jon9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Professional, courteous, friendly and knowledgeable. Addressed several issues in the one visit. Even caught that a different contractor that had installed our EV charger used a subpar outlet, not rated for EV charging, which is why we had the outlet installed in the first place. Shout out to Ricardo and Max for a…

Customer photo from Jon's reviewCustomer photo from Jon's reviewCustomer photo from Jon's reviewCustomer photo from Jon's review
Paid $1,500–2,000Reasonable priceElectrical inspectionsElectrical wiring installationElectric car charger installation
Joanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Pete was so knowledgeable and helped us understand the plan to fix our electrical issues. He explained everything to us and was super nice.

Paid $3,000–3,500Reasonable priceElectrical wiring installationElectrical panel repairElectrical panel replacement or upgrading
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rico and Rodney were awesome, we are customers for life! They actually helped us figure out a better place to change up some electrical, which saved us thousands of dollars. Super friendly, knowledgeable, and helpful!

Paid $1,000–1,500Great priceRemodeling
Jimena10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service from beginning to end with Rodney and Lovell. They were thorough, friendly, professional and knowledgeable. Can’t say enough good things about them!

Paid $1,500–2,000Reasonable priceElectrical panel replacement or upgrading
Gladys7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Lovell came and installed 5 LED ballist bypass lights where I had florescent. I thought i was going to have to change ballist but with these lights he just removed it completely from the light fixture. Now I have inside garage lights that come on when I hit the switch!

Customer photo from Gladys's reviewCustomer photo from Gladys's review
Paid $500–1,000Great price
Grant3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

This company is awesome. They were super professional and timely. Max and Ricardo were awesome to work with. They did a great job and helped set me up with the Tesla charger and the app and everything. Super friendly and personable. They were very transparent about the work, including pulling the permit and…

Paid $500–1,000Great priceElectrical wiring installation

Photos

Customer reviews

5.0 ★★★★★ 504 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Dean Gillberry2 reviewsTotal number of Google reviews Dean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovely did outstanding work and is very friendly.

  • Price assessment: Reasonable price
  • Price: $500–1,000
Akhil Kumar Gattu6 reviewsTotal number of Google reviews Akhil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovell did a great job!

Stuart H2 reviewsTotal number of Google reviews Stuart has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job Max and team!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Ground wire installation
  • Response time: 0–1 hr
Jon Sexton9 reviewsTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, courteous, friendly and knowledgeable. Addressed several issues in the one visit. Even caught that a different contractor that had installed our EV charger used a subpar outlet, not rated for EV charging, which is why we had the outlet installed in the first place. Shout out to Ricardo and Max for a stellar job. Posting old and new pics for reference.

  • Price assessment: Reasonable price
  • Price: $1,500–2,000
  • Services: Electrical inspections, Electrical wiring installation, Electric car charger installation, Electrical outlet & switch installation
Paige Centa6 reviewsTotal number of Google reviews Paige has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always happy with DC Electric. Quick service and always ensuring the work holds up to standards - pete and will have both been wonderful to work with and it’s clear they value customer service

JD Salazar2 reviewsTotal number of Google reviews JD has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great quick and easy. Pete cool professional guy. Friendly and professional

Betty haley5 reviewsTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lovell did a great job! Prompt, professional and all around amazing. Thank you DC will definitely use again!

Jonathon DavisLocal Guide · 17 reviewsTotal number of Google reviews Jonathon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nathan and Rico did a great job installing my new EV charger!

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Electric car charger installation
  • Response time: 2–4 hr
Response from the owner · a day ago

Thank you so much for the 5-star review, Jonathon! We are thrilled to hear Nathan and Rico took great care of your Level 2 EV charger installation. Enjoy the fast home charging, and thank you for choosing DC Electric whenever you need a licensed electrician in Austin!

Sandra V5 reviewsTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was able to get an appointment pretty quickly. Andrew and Rodney arrived on time and got right to work. They were very nice and professional. Overall, it was a great experience from start to finish.

Response from the owner · a day ago

Thank you for the wonderful 5-star review, Sandra! We will make sure to pass your kind words along to Andrew and Rodney. Providing prompt scheduling, on-time arrival, and professional electrical service from start to finish is always our top priority at DC Electric!

Charlie Kliewer5 reviewsTotal number of Google reviews Charlie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did more than in the photos, but great work and pricing. I highly recommend them.

  • Services: Electrical wiring installation, Electrical panel replacement or upgrading
Response from the owner · a day ago

Thank you so much for the 5-star review and recommendation, Charlie! We love seeing the finished project photos and are glad our team delivered great electrical craftsmanship and upfront pricing for your home. We appreciate your trust in DC Electric!

DC Electric on Google Maps →

Business details