Garbage collection service · Loves Park, IL · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty87−1.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 62 furniture removal servicesiPosition by Experts Score among all companies we track in this category. · better than 49%
5.0★★★★★147 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate DC Hauling & Junk Removal LLC five stars based on 147 reviews, noting the owner responds to 99 percent of feedback. Customers frequently praise the company for punctual same-day service, flexible scheduling, and fair pricing for removing items like furniture, hot tubs, and move-out debris. The service is described as efficient and professional, handling large clean-outs quickly. One low-star review criticized the quoted price for removing a single small chair, suggesting potential cost concerns for minor items.
Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
Reviews on this page: 147 Google reviews (125 with written comments, 6 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: September 15, 2026.
Service: Furniture Removal Service serving Loves Park, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other furniture removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyFurniture Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DC HAULING & JUNK REMOVAL LLC: 98/100 on this factor. Category median: 98.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DC HAULING & JUNK REMOVAL LLC: 97/100 on this factor. Category median: 98.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DC HAULING & JUNK REMOVAL LLC: 87/100 on this factor. Category median: 100.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DC HAULING & JUNK REMOVAL LLC: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DC HAULING & JUNK REMOVAL LLC: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
5.0of 5
5 stars14599%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 125 written reviews
100%praise
Praise318100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price542%
Reasonable758%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9329%
Staff & attitude6420%
Would recommend6320%
Price & value5718%
Quality & results3310%
Communication52%
Honesty & trust31%
What customers talk about
We read 125 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was professional, efficient, and got a massive basement clean-out done quickly.”
“Very fast, professional and courteous that far exceeded our expectations.”
“…great and his service was the same in and out in about 1 hour Iwould recommend him and his company Again Thanks Dustin…”
“Very understanding and reasonable with the cost and fee for the work done.”
“Amazing service, came right away and highly recommend!”
“Very good communication, availability, and made quick work of the job.”
“Dustin and his wife were the best , very professional and dependable and on time .”
People customers mention
Dustin15 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DC HAULING & JUNK REMOVAL LLC for 8 kinds of job. Pick one to see what they paid and said.
Kenny7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We used Dustin yesterday to haul stuff from our garage ( lot of stuff ) His price was great and his service was the same in and out in about 1 hour Iwould recommend him and his company Again Thanks Dustin
Great priceHouse & garage cleanouts
Paula2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Graet service!
Helped me out on a very short time frame.
Pleasant and very communicative.
Reasonable priceDebris removal
shane5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Great experience working with Dustin. He was professional, efficient, and got a massive basement clean-out done quickly. He made the entire process easy and stress-free. Highly recommend his services!
bradley4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
DC Hauling and Dustin were extraordinarily and excellent at removing a large item hot tub from a family members property.
Very fast, professional and courteous that far exceeded our expectations.
They made what seemed like a sore thumb and a burdensome project into a joy to work with.
Frankly, they just rolled up…
Great priceYard debris removalDebris removal
A4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Such an awesome guy, came over right away and gave me a quote and really worked with me. Took all the garbage and it looks so much better. Id for sure recommend them for your junk removal.
Great priceYard debris removalDebris removal
Brianna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Great company- they responded quickly and were so fast with hauling everything we needed removed from our home. Will definitely be using them again for any future needs!
We used Dustin yesterday to haul stuff from our garage ( lot of stuff ) His price was great and his service was the same in and out in about 1 hour Iwould recommend him and his company Again Thanks Dustin
Price assessment: Great price
Services: House & garage cleanouts
Response from the owner · a month ago
Your welcome Kenny and thanks for the review if you ever need our services in the future please reach out and let me know!
Paula Lamont2 reviewsiTotal number of Google reviews Paula has written across all businesses on Google Maps, not just this one.
Great experience working with Dustin. He was professional, efficient, and got a massive basement clean-out done quickly. He made the entire process easy and stress-free. Highly recommend his services!
Price assessment: Reasonable price
Services: House & garage cleanouts, Junk removal
Response from the owner · 4 months ago
Thanks Shane it was a long process for you with the insurance company but im glad we were able to get it all sorted out! If you need me in the future please dont hesitate to reach out my friend!
Kyle MorrisLocal Guide · 12 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
I had the opportunity to work with DC Hauling and Removal, LLC during a recent property foreclosure, and they were a huge help in a challenging situation. We were working under a very tight deadline to complete a full cleanup in order to avoid potential fines and possible action from the county health department.
They were extremely responsive, flexible, and accommodating throughout the entire process. They were willing to work within our time constraints and even allowed partial payments for different portions of the job, which helped us keep things moving forward. In addition to the cleanup, they also stepped in to assist with a structural issue we needed to address, which went above and beyond our initial expectations.
Overall, DC Hauling and Removal played a critical role in helping us get the property into compliance quickly. I appreciate their willingness to work with us and their dedication to getting the job done.
Price assessment: Reasonable price
Services: House & garage cleanouts, Yard debris removal, Debris removal
Response from the owner · 4 months ago
Thanks for the awesome review kevin if you or RVCU need us in the future please dont hesitate to reach out to us!
bradley schreiber4 reviewsiTotal number of Google reviews bradley has written across all businesses on Google Maps, not just this one.
DC Hauling and Dustin were extraordinarily and excellent at removing a large item hot tub from a family members property.
Very fast, professional and courteous that far exceeded our expectations.
They made what seemed like a sore thumb and a burdensome project into a joy to work with.
Frankly, they just rolled up their sleeves and got it done always with a smile on their face.
Very understanding and reasonable with the cost and fee for the work done.
Overall, 5 stars and a big thank you to them.
Bradley J. Schreiber
Price assessment: Great price
Services: Yard debris removal, Debris removal
Response from the owner · 5 months ago
Thanks for the kind words and 5 stars Bradley we look forward to being your go to for any future projects as well! Talk to you soon!
A B4 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Such an awesome guy, came over right away and gave me a quote and really worked with me. Took all the garbage and it looks so much better. Id for sure recommend them for your junk removal.
Price assessment: Great price
Services: Yard debris removal, Debris removal
Response from the owner · 5 months ago
Thank you for the 5 stars anytime you need help in the future please dont hesitate to reach out!
Brianna Maniscalco1 reviewiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Great company- they responded quickly and were so fast with hauling everything we needed removed from our home. Will definitely be using them again for any future needs!
Services: House & garage cleanouts
Response from the owner · 5 months ago
Thank you so much for the 5 stars we are just a phone call away for any future hauls! Thanks again for teaming up with DC!
Andy Cumbo5 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
