Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
DC HAULING & JUNK REMOVAL LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty87−1.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

DC HAULING & JUNK REMOVAL LLC

Loves Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 62 furniture removal services · 5.0★ from 147 Google reviews

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Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DC HAULING & JUNK REMOVAL LLC is better than 98% of furniture removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DC HAULING & JUNK REMOVAL LLC is better than 97% of furniture removal services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DC HAULING & JUNK REMOVAL LLC is better than 87% of furniture removal services.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DC HAULING & JUNK REMOVAL LLC is better than 100% of furniture removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DC HAULING & JUNK REMOVAL LLC is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DC HAULING & JUNK REMOVAL LLC is better than —% of furniture removal services.–
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Reviews for your job

Customers hired DC HAULING & JUNK REMOVAL LLC for 8 kinds of job.

DC HAULING & JUNK REMOVAL LLC for general cleanup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “General cleanup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3

All 9 Google reviews tagged “General cleanup”

Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Dustin and DC Hauling! He was extremely professional, responsive to emails and texts, punctual and so accommodating to work with! Please support local businesses that are doing it right and give DC a call!

General cleanupJunk removal+ Responsiveness+ Punctuality+ Professionalism
SenecaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

DC Hauling was a pleasure to work with and prompt with their response time! In less than 24 hours, the items that were illegally dumped, were removed by DC! Great work and I will do business with them again if needed!

Debris removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Erika11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was in a bind with another local company no showing, DC hauling and junk removal showed up within hours and hauled away everything I put out to be removed. I was very impressed with their services and will be contacting them for any future haul aways :) thank you!

General cleanupJunk removal+ Responsiveness+ Punctuality+ Professionalism
Joan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They did an awesome job! Would definitely hire them again and recommend this company. In and out with professionalism.

Debris removalGeneral cleanup
Lashunda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and efficient. They were awesome!

General cleanupHouse & garage cleanouts
Fiona4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted Dustin, and he was very easy to work with. They came earlier, but he communicated with me first, which worked out well. He showed up with his wife and brother-in-law, and within minutes everything I needed gone was loaded and taken. They were efficient, friendly and definitely awesome! I am going to use…

Furniture removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality
Margaret4 years ago★★★★★

Rating only, no written review.

General cleanup+ Responsiveness
Lori4 years ago★★★★★

Rating only, no written review.

Debris removalFurniture removalGeneral cleanup+ Responsiveness+ Punctuality+ Quality
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Debris removalGeneral cleanupJunk removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 58%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Junk removal42—
Furniture removal26—
House & garage cleanouts21—
Debris removal19—
Appliance removal & disposal13—
General cleanup9—
Yard debris removal7—
Electronic waste removal & disposal6—

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