Hair salon · Castle Rock, CO · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%58+4.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 147 wedding hair stylistsiPosition by Experts Score among all companies we track in this category. · better than 45%
4.9★★★★★260 Google reviews · 24 photos
94%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
58%reviews answered by the owner
$146typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate De'Lylahs Hair and Body 4.9 out of 5 based on 260 reviews, with the owner responding to 58% of them. Customers frequently praise the salon's welcoming atmosphere, clean interior, and stylists' expertise in extensions, color, and natural hair textures. Recurring themes include strong communication, personalized attention, and long-term client loyalty. However, lower-rated reviews cite issues with pricing, inconsistent results, and unprofessional behavior, including complaints about cleanliness and rude interactions.
Google rating: 4.9 out of 5 from 260 reviews (94% five-star).
Reviews on this page: 260 Google reviews (232 with written comments, 26 with photos).
Owner responses: the business replied to 58% of reviews.
Most recent review: September 21, 2026.
Service: Wedding Hair Stylist serving Castle Rock, Colorado.
Data from Google, last updated November 12, 2026.
Score profile vs other wedding hair stylists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
De'Lylahs Hair and BodyWedding Hair Stylists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.De'Lylahs Hair and Body: 89/100 on this factor. Category median: 91.A
89
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.De'Lylahs Hair and Body: 85/100 on this factor. Category median: 86.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.De'Lylahs Hair and Body: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.De'Lylahs Hair and Body: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.De'Lylahs Hair and Body: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.De'Lylahs Hair and Body: 58/100 on this factor. Category median: 56.C
58
Bar = this company · dark tick = category median.
Star ratings
260 Google reviews we collected
4.9of 5
5 stars24594%
4 stars31%
3 stars52%
2 stars31%
1 star42%
Praise vs complaints
Phrases our text analysis found in 232 written reviews
95%praise
Praise27195%
Complaints145%
Price
What customers reported paying
$146+41% vs typical wedding hair stylists
Middle half of what 56 customers paid ($80–$246) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8731%
Quality & results6824%
Would recommend6623%
Honesty & trust228%
Communication186%
Price & value145%
Speed & response104%
What customers talk about
We read 232 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s incredibly talented, knowledgeable, and truly cares about keeping my natural hair healthy.”
“terrible and ruined my hair which now I’m having color-corrected by a real knowledgeable stylist, but the whole salon is extremely unprofessional.”
“She always does a great job on my hair and she did a fabulous job adding extensions the other day.”
“I have had the worst experience at this salon.”
“I would highly recommend you see her for your hair.”
“I always look forward to my appointments with her and could not recommend her more!”
“I always leave feeling beautiful and genuinely excited about my hair.”
“She has always done an amazing job, listened to what I’m looking for and been honest with some of my crazy ideas.”
“We always leave feeling so much better - worth every penny!”
“I think this salon is waaay overpriced for the type of service you get.”
“Plus, she’s hilarious and in no time, you’ve gained a friend as a bonus.”
People customers mention
Coral30 reviews
Marisa13 reviews
Ava12 reviews
Kaylea9 reviews
Sam6 reviews
Marissa6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired De'Lylahs Hair and Body for 8 kinds of job. Pick one to see what they paid and said.
KellyLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Samantha is amazing !!! She always does a great job on my hair and she did a fabulous job adding extensions the other day. She always does a fabulous job and my hair stays looking great for days after she does a color and cut. You definitely want to reach out to her. She’s the best.!
Paid $200+Hair extensionsHair coloring
Jessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
My entire family sees Coral for our haircuts. She is fantastic and can do it all! We always leave feeling so much better - worth every penny!
Paid $80–100Haircut
Jennie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Followed Sam here specifically. Finding your stylist is just a notch down from finding your partner in life 😉. She’s really talented at multiple types of extensions (ktips + wefts). But equally important, when you sit in someone’s chair for a long bit, is trust, rapport, listening skills and translating that back…
Paid $200+Hair extensions
Kathleen1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Samantha Saffert is my stylist. I have always been extremely happy with how she styled my hair. She listens to what you would like and will give her opinion if you ask for it. I would highly recommend you see her for your hair.
ElizabethLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Coral is the sweetest and very talented! She did a vivid color peekaboo on my daughter who is entering middle school. She walked us both through the whole process and absolutely nailed the look she wanted! We had such a wonderful experience and I can’t wait to visit her for myself! The salon is very cute, chic, and…
Paid $200+BlowoutsHair coloring
Essel3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I love the vibe of this salon. The interior is gorgeous. Everyone is super welcoming and professional. I’ve been getting my hair done by Samantha for years and she always does an amazing job and goes above and beyond.
Actually disgusting. Samantha was extremely rude and disrespectful. I felt so out of place the whole time I was here. Definitely gives mean girl energy. Also very unclean. She was using dirty brushes during the appointment, I could see the hair and that dandruff caked into the brush. I will never be coming back do not come here and save your time and money!
Response from the owner · a month ago
Hi Zoe,
We take client feedback very seriously, which is why we were concerned when we read this review. However, after reviewing our appointment and client records, we are unable to find any record of you ever visiting De’Lylah’s Hair and Body or receiving a service from Samantha.
The allegations made in this review, including those regarding our sanitation practices, are serious and do not reflect our salon’s standards or procedures. We maintain professional sanitation practices and take the cleanliness of our tools and workspaces very seriously.
If you believe this review was intended for another business, we kindly ask that you remove it. If you did in fact visit our salon under a different name, please contact us directly with the date of your appointment and the name the appointment was booked under so that we can investigate further.
— De’Lylah’s Hair and Body
Dalma Fueloep2 reviewsiTotal number of Google reviews Dalma has written across all businesses on Google Maps, not just this one.
I had an amazing experience with Coral! She does a wonderful job with curly hair, she really knows how to work with natural textures and shape curls perfectly. The entire salon has such a great vibe, I love it. Highly recommend!
Services: Curly hair
Response from the owner · a month ago
Thank you so much for the 5 stars! 🖤 We’re so happy you had a great experience with us. We truly appreciate you choosing De’Lylah’s and can’t wait to have you back!
Heather Railsback4 reviewsiTotal number of Google reviews Heather has written across all businesses on Google Maps, not just this one.
Sam is amazing! My extensions always look so natural, seamless, and perfectly blended — even straight, you can’t tell where my hair ends and the extensions begin. She’s incredibly talented, knowledgeable, and truly cares about keeping my natural hair healthy. I wouldn’t trust anyone else with my hair!
Response from the owner · a month ago
This made our day! Thank you for taking the time to leave us such a wonderful review. We appreciate you more than you know and look forward to seeing you again soon! ✨
Kelly SpencerLocal Guide · 6 reviewsiTotal number of Google reviews Kelly has written across all businesses on Google Maps, not just this one.
Samantha is amazing !!! She always does a great job on my hair and she did a fabulous job adding extensions the other day. She always does a fabulous job and my hair stays looking great for days after she does a color and cut. You definitely want to reach out to her. She’s the best.!
Price: $200+
Services: Hair extensions, Hair coloring
Response from the owner · a month ago
Five stars?! ⭐️⭐️⭐️⭐️⭐️ Thank you! We’re so grateful for your support and so glad you enjoyed your visit with us. See you next time!
Reanne Daylamani5 reviewsiTotal number of Google reviews Reanne has written across all businesses on Google Maps, not just this one.
I cannot say enough amazing things about Sam! She is incredibly talented, thoughtful, and truly takes the time to listen and understand exactly what you want while also giving her professional opinion about what will work best for your hair. I always leave feeling beautiful and genuinely excited about my hair.
Beyond being an amazing stylist, Sam is just such a wonderful person. She makes every appointment comfortable, fun, and something I genuinely look forward to. It’s so hard to find someone you completely trust with your hair, and I’m so grateful I found her!
Services: Shampoo & conditioning
Jessica Sieck2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Sam has been my stylist for years! I woukd have a panic attack without her! I’m a very bleach blonde and not everyone can do it! Salon is adorable as well! Love the vibe!
Followed Sam here specifically. Finding your stylist is just a notch down from finding your partner in life 😉. She’s really talented at multiple types of extensions (ktips + wefts). But equally important, when you sit in someone’s chair for a long bit, is trust, rapport, listening skills and translating that back onto your head. Extensions & other services are often about feeling our very best- sometimes with life changes as the precursor (pregnancy, postpartum, peri-menopause etc) and that is what she helps you achieve. Plus, she’s hilarious and in no time, you’ve gained a friend as a bonus. 5 ⭐️ for Sam !
Price: $200+
Services: Hair extensions
Kathleen O Ezemoli1 reviewiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Samantha Saffert is my stylist. I have always been extremely happy with how she styled my hair. She listens to what you would like and will give her opinion if you ask for it. I would highly recommend you see her for your hair.
