Macattack Drift11 reviewsTotal number of Google reviews Macattack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBest tint ever.. Madison is very knowledgable and helpful
Dealer Xpress Window Tinting / PPF
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%42+3Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#43 of 73 window tinting servicesPosition by Experts Score among all companies we track in this category. · better than 42%
4.9 ★★★★★ 698 Google reviews · 24 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
30%reviews answered by the owner
Oct 2026latest review
Dealer Xpress Window Tinting / PPF at a glance
Customers frequently praise the shop for its punctuality, quick turnaround times, and clear communication regarding quotes and scheduling. The quality of window tinting and paint protection film installation is often highlighted as a primary reason for repeat business, with many noting fair pricing. However, some lower-rated reviews cite issues with unexpected price increases, interior damage during the installation process, or unprofessional staff interactions when addressing service errors.
- Google rating: 4.9 out of 5 from 698 reviews (96% five-star).
- Reviews on this page: 699 Google reviews (603 with written comments, 113 with photos).
- Owner responses: the business replied to 30% of reviews.
- Most recent review: October 25, 2026.
- Service: Window Tinting Service serving Federal Way, Washington.
Data from Google, last updated October 26, 2026.
Score profile vs other window tinting services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dealer Xpress Window Tinting / PPF: 96/100 on this factor. Category median: 95.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dealer Xpress Window Tinting / PPF: 94/100 on this factor. Category median: 93.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dealer Xpress Window Tinting / PPF: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dealer Xpress Window Tinting / PPF: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dealer Xpress Window Tinting / PPF: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dealer Xpress Window Tinting / PPF: 42/100 on this factor. Category median: 86.C
42
Bar = this company · dark tick = category median.
Star ratings
699 Google reviews we collected
- 5 stars67296%
- 4 stars162%
- 3 stars10%
- 2 stars71%
- 1 star30%
Praise vs complaints
Phrases our text analysis found in 603 written reviews
- Praise1,02999%
- Complaints131%
Topic share
How often each topic comes up in the written reviews
- Quality & results27927%
- Staff & attitude22622%
- Would recommend18418%
- Speed & response16716%
- Price & value11711%
- Communication464%
- Honesty & trust232%
What customers talk about
We read 603 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had a great experience with Dealer Xpress Window Tinting!”
“They messed up the tint on our new car, said they could replace it but it could damage the rear defrost and electronics as they use water and don't co…”
“The staff is very professional, helpful & friendly.”
“Highly recommend them to anyone looking for quality window tinting!”
“I would give this tinting company 5 stars for the quality of the tint work but factoring in my experience interacting with the staff I decided to sett…”
“They got me in the same day I called and finished within an hour.”
“From service with a personal touch to excellent installation and reasonable price.”
“The price difference between a typical dyed tint and ceramic tint were not brought up at all, she tried to dissuade me from a tint % I was hoping for,…”
“They are so easy to work with, the entire process is very painless, pricing seems good as well.”
“Got to speak to the owner a bit and he is a solid dude that genuinely cares about his customers experiences.”
People customers mention
- Mino 18 reviews
- Madison 12 reviews
- Express 10 reviews
- Auburn 6 reviews
- Tesla 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Dealer Xpress Window Tinting / PPF for 6 kinds of job. Pick one to see what they paid and said.
Recent reviews
Alissa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Super friendly staff! Easy process from start to finish. 10/10 experience and recommend to anyone.
Artem10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I had a great experience with Dealer Xpress Window Tinting! They recently tinted my 2026 Lexus GX550 and I couldn't be happier with the results. The quality of their work and attention to detail were excellent. The whole process was smooth and professional. My GX looks amazing! Highly recommend them to anyone looking for quality window tinting!
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Dealer Xpress did a wonderful job tinting my 2021 RAV4! The staff is very professional, helpful & friendly. I tinted my front windshield, front driver side & passenger side windows, which they finished in 2 1/2 hours. I would highly recommend anyone to come here for their tinting needs!
CaseyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Dealer Xpress has tinted two of our cars now, and they did an amazing job. They are so easy to work with, the entire process is very painless, pricing seems good as well. They'll get all of our future business, and I highly recommend them.
RandyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Update: Brought another vehicle in for full tint and received the same excellent service I was expecting from my previous visit. Highly recommend! Very friendly and helpful staff. Tint came out great. Would definitely return and recommend to others.
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They got me in the same day I called and finished within an hour. They did a fantastic job. Best tint shop in the South Sound!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle window tinting | 68 | — |
| Sun control window tinting | 28 | — |
| Privacy window films | 27 | — |
| Heat control window films | 22 | — |
| Paint protection | 17 | — |
| Decorative window tinting | 8 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 698 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Alissa Stegner5 reviewsTotal number of Google reviews Alissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuper friendly staff! Easy process from start to finish. 10/10 experience and recommend to anyone.
Lucas Kitchen3 reviewsTotal number of Google reviews Lucas has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey got me in the same day, did a great job!
Artem10 reviewsTotal number of Google reviews Artem has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a great experience with Dealer Xpress Window Tinting! They recently tinted my 2026 Lexus GX550 and I couldn't be happier with the results. The quality of their work and attention to detail were excellent. The whole process was smooth and professional. My GX looks amazing! Highly recommend them to anyone looking for quality window tinting!
Response from the owner · 3 days ago
Hi Artem, I’m so glad to hear that you loved the end product. We really do have so much pride in what we do, and we love doing it. Enjoy your new car. Madison Office manager
Jamie Cho4 reviewsTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDealer Xpress did a wonderful job tinting my 2021 RAV4! The staff is very professional, helpful & friendly. I tinted my front windshield, front driver side & passenger side windows, which they finished in 2 1/2 hours. I would highly recommend anyone to come here for their tinting needs!
Response from the owner · 5 days ago
Hi Jamie, Thank you for leaving us a review, you are too kind. We are happy to hear you had a great experience with us. We look forward to serving you in the future. Thank you again. Madison Office Manager
Burt Gilleland6 reviewsTotal number of Google reviews Burt has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey are the best
Casey YardleyLocal Guide · 45 reviewsTotal number of Google reviews Casey has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDealer Xpress has tinted two of our cars now, and they did an amazing job. They are so easy to work with, the entire process is very painless, pricing seems good as well. They'll get all of our future business, and I highly recommend them.
Response from the owner · 2 weeks ago
Hi Casey, It was great working with you again! I’m happy to hear we were able to meet your expectations. We can’t wait for the next one. Madison Office Manager
Randy SchrotbergerLocal Guide · 13 reviewsTotal number of Google reviews Randy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleUpdate: Brought another vehicle in for full tint and received the same excellent service I was expecting from my previous visit. Highly recommend! Very friendly and helpful staff. Tint came out great. Would definitely return and recommend to others.
Jeff Bingaman5 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey got me in the same day I called and finished within an hour. They did a fantastic job. Best tint shop in the South Sound!
Response from the owner · a month ago
Thank you for the five-star rating, Jeff! We appreciate your support and are so glad you had a great experience with us. Madison Office Manager
Scott Sullivan6 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience! I submitted a quote request online... got an email back within an hour with a full quote! After that, Madison texted me to make sure I didn't have any questions. I booked a 9am appointment... got there a little early and she helped me pick the perfect tint. I forgot to add the sunroof to the quote, but they added it in - not a problem at all. They had the car in the back before 9am... and they tinted every window on the car in 2.5 hours... and it looks fantastic! I highly recommend Dealer Xpress!
Business details
- Address: 3802 Auburn Wy N #305, Auburn, WA 98002
- Phone: (253) 288-1195
- Website: dealerxpresswindowtinting.com
- Service area: Federal Way, WA