Analyzing 7,228,9267.2M ReviewsFor 20,49220.5K Experts

Experts Reviews · Company report
Dean's Window Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%39+2.8Craft & service penalty98−0.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Dean's Window Cleaning

Boise City, ID · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 44 garage cleaning services · 5.0★ from 1,126 Google reviews

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Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dean's Window Cleaning is better than 93% of garage cleaning services.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dean's Window Cleaning is better than 93% of garage cleaning services.A
93
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dean's Window Cleaning is better than 98% of garage cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dean's Window Cleaning is better than 100% of garage cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dean's Window Cleaning is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dean's Window Cleaning is better than 39% of garage cleaning services.D
39

Reviews for your job

Customers hired Dean's Window Cleaning for 7 kinds of job.

Dean's Window Cleaning for glass & mirror cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Glass & mirror cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 16 Google reviews tagged “Glass & mirror cleaning”

BRIAN10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Once again, these guys did a great job! Michael was prompt, courteous, and did a great job. Thank you, we’ll use Dean’s again in the future.

Interior & exterior window cleaningGlass & mirror cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I am so impressed with the work done! I don't think I realized how dirty and damaged my screens, windows and sliding porch door were. Pretty icky. Sebastian was the name of the tech who came out to my townhome. He was absolutely fantastic !!! Friendly, articulate, knowledgeable and my favorite --- paid attention…

Reasonable priceInterior & exterior window cleaningGlass & mirror cleaningRooftop/skylight cleaning
HeidiLocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Super friendly staff always. Great job cleaning the windows and very efficient. Can’t imagine using anyone else for my two Boise businesses. 5 star LOVE!

CleaningInterior & exterior window cleaningGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Mary13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They were great! The gutters are clean and so are my windows - and no streaks! They even cleaned off the patio. I’ll be having them back in the fall.

Interior & exterior window cleaningGlass & mirror cleaningGutter cleaning+ Responsiveness+ Punctuality+ Quality
Mitchell7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding job, they let me know why I had issues on one side of the house, Ryley was outstanding and I will use Dean’s again for sure... Mitch

Glass & mirror cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Dave5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They always show up on time and get to the cleaning. I have not seen any missed spots and they are quick. We have tall windows and it is never a problem. Would defiantly recommend them. They are doing inside widows now. They move thing and put them back and ask you if they can do anything else. We try to clear…

Glass & mirror cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
L3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have been using Deans monthly window washing for over a year now on our home & at our business location. They always do a great job and are very detailed, always responding quickly to extra requests by phone, text or email. I have been very happy!

Glass & mirror cleaningPower/pressure washingInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Gayle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Morgan and Emma did an excellent job on our windows, were right on time and were friendly and very accommodating. They had a little extra time and even went the extra mile to do our bathroom mirrors. Can't recommend these 2 and Dean's Window Cleaning enough!!

Glass & mirror cleaningInterior & exterior window cleaningWindow washing+ Responsiveness+ Punctuality+ Quality
Skippi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've used a few other window cleaners since I moved to Idaho, but there was always a glitch, mostly like not showing up! Or no communication. Dean's employee's made up for all the fails! From the first phone call to the final check for services, I couldn't be happier, besides being very professional, my mirrors…

Glass & mirror cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Robyn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We've used Dean's Window cleaning service twice now. They do great work and are highly professional. Thank you!

Glass & mirror cleaning+ Punctuality+ Quality+ Professionalism
DaniLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The gentlemen Who cleaned the exterior windows did an amazing job! The company was extremely responsive from the very beginning and offered a very fair and competitive quote. The communication was excellent, including emailed quotes, appointment reminders, and a text when they were 30 minutes out. Highly recommend them!!!

Glass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Renee3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Gutter cleaningGlass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
lillianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Glass & mirror cleaning+ Responsiveness+ Punctuality+ Professionalism
Steve10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Glass & mirror cleaning+ Responsiveness+ Punctuality+ Quality
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Glass & mirror cleaningRooftop/skylight cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

CleaningGlass & mirror cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 72%Overpriced 1%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Interior & exterior window cleaning406—
Window washing189—
Gutter cleaning67—
Power/pressure washing27—
Rooftop/skylight cleaning23—
Glass & mirror cleaning16—
Cleaning8—

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