Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
DECI AUTOMOTIVE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

DECI AUTOMOTIVE

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 71 Google reviews

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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DECI AUTOMOTIVE is better than 99% of auto repair shops.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DECI AUTOMOTIVE is better than 98% of auto repair shops.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DECI AUTOMOTIVE is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DECI AUTOMOTIVE is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DECI AUTOMOTIVE is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DECI AUTOMOTIVE is better than —% of auto repair shops.–
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Reviews for your job

Customers hired DECI AUTOMOTIVE for 8 kinds of job.

DECI AUTOMOTIVE for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#56 / 156
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Brakes”

Elliott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Straight forward, no hidden fees. Service was top notch. Thanks

Wheel alignmentBrakes
Kayla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amazing job! Got me in the day I called and even earlier than expected. Great communication! Highly recommend!

Reasonable priceBrakes
JohnLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great folks, fast repair, very friendly. Using them again next week

Reasonable priceBrakes
JhonatanLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excelente atendimento e atencioso, confere o que o veículo precisa e faz a manutenção em que você autoriza, não te obriga a trocar outras coisas e informa a necessidade de manutenção em outras áreas no carro, confiável, parabéns.

Great priceGeneral repairs & maintenanceAuto brake repairBrakes
Ingred1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Super atenção !! Me atenderam muito rápido ,além do esperado ! Um ótimo trabalho feito e um detalhe muito importante : exatamente o que eu pedi foi feito!! Melhor atendimento que já obtive em Manchester !! Very well done job! Great service!! The guys are very good!!!

Great priceGeneral repairs & maintenanceBrakes
lucianoLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excelente serviço! Os caras deixaram meu carro filé demais 🔥 Mexeram nos pneus, freios e revisaram tudo certinho. O preço foi justo e o atendimento foi top. Sempre dando dicas do que precisa fazer no carro e explicando tudo numa boa, sem enrolação. Equipe gente fina demais, fácil de conversar e realmente…

Great priceTransmissionAir & cabin filter replacementTires
Lucileny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent professional! I fully trust him with my car, and he always surprises me with his attention to detail. He is an honest mechanic who resolves everything quickly and truly helps me keep my car in great shape without pushing unnecessary services. I highly recommend him to anyone looking for quality and…

TiresTire rotationsBrakes
Carolyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We are very happy with the service that they provide. Everyone is friendly and polite. They explain everything in detail as to what repairs are needed. Prices are great no worries and they treat you well… like family. We come a distance and it is well worth the drive.

Great priceGeneral repairs & maintenanceTire rotationsBrakes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance11—
Steering & suspension repair9—
Tires9—
Oil change9—
Brakes8—
Air & cabin filter replacement6—
Wheel alignment5—
Auto engine diagnostic5—

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