Auto repair shop · Manchester, NH · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 218 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 97%
5.0★★★★★71 Google reviews · 21 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that DECI AUTOMOTIVE offers fair pricing, transparent communication, and efficient repairs for services like brakes, exhausts, and diagnostics. Reviewers frequently praise the staff for their professionalism, punctuality, and willingness to explain issues clearly without pushing unnecessary services. With a perfect five-star rating from seventy-one reviews, the shop is noted for solving complex vehicle problems quickly and maintaining a friendly atmosphere, with no significant criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 71 reviews (100% five-star).
Reviews on this page: 71 Google reviews (60 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 11, 2026.
Service: Auto Repair Shop serving Manchester, New Hampshire.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
DECI AUTOMOTIVEAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DECI AUTOMOTIVE: 99/100 on this factor. Category median: 90.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DECI AUTOMOTIVE: 98/100 on this factor. Category median: 87.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DECI AUTOMOTIVE: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DECI AUTOMOTIVE: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
71 Google reviews we collected
5.0of 5
5 stars71100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
99%praise
Praise16799%
Complaints21%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2882%
Reasonable618%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4024%
Staff & attitude3420%
Would recommend2515%
Price & value2414%
Honesty & trust2213%
Speed & response148%
Communication106%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I appreciate the excellent service and the great attention provided.”
“Special thanks to Ricardo for his professionalism, knowledge, and attention to detail.”
“Highly recommend Deci Automotive to anyone looking for a reliable and trustworthy auto shop”
“Communication was clear, the price was fair, and the quality of the work was excellent.”
“I truly appreciate the transparency and EXCELLENT SERVICE.”
“(Same-day) When I went to pick the car up, Junior and I spoke for a little bit about his business ect.”
“Excellent service, great communication about what the problem was and fixed all issues faster than expected and the price was a lot less than expected.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired DECI AUTOMOTIVE for 8 kinds of job. Pick one to see what they paid and said.
GGreg4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Good honest people here. I did a little research prior to finding a good shop via ChatGPT and got lead to DECI. I called and spoke with Junior and we planned a day to drop my car off. We spoke throughout the day the car was in the shop about whats going on with it and my concerns. Junior expressed his concerns and…
HHM1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
100 stars if I could! Deci Automotive provides excellent service, and the entire experience was outstanding. Special thanks to Ricardo for his professionalism, knowledge, and attention to detail. Highly recommend Deci Automotive to anyone looking for a reliable and trustworthy auto shop
Great priceService not listed
TTroyLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Excellent service, great communication about what the problem was and fixed all issues faster than expected and the price was a lot less than expected. Deci is MY NEW place to get services. I truly appreciate the transparency and EXCELLENT SERVICE. BLESSINGS AND LOVE from extremely please customer.
Great priceGeneral repairs & maintenanceAuto engine diagnosticEngine repair
TTeched-spy2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had an amazing experience with Deci Automotive. The mechanic who worked on my car was an incredible guy and really went above and beyond to get my car fixed. Everyone there was professional, friendly, and easy to work with throughout the entire process.
One thing that really stood out to me was their customer…
JJesseLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely outstanding experience with Deci Automotive! They went above and beyond from start to finish. Communication was clear, the price was fair, and the quality of the work was excellent.
I had my full brakes done and also had my car detailed, and it came back looking amazing! It’s been over two weeks and my…
MMilena1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had a great experience with DECI Automotive. They repaired my car quickly and efficiently at a very fair price. The shop has a welcoming atmosphere, and the owner was friendly, professional, and took care of everything from beginning to end. I highly recommend DECI Automotive!
Good honest people here. I did a little research prior to finding a good shop via ChatGPT and got lead to DECI. I called and spoke with Junior and we planned a day to drop my car off. We spoke throughout the day the car was in the shop about whats going on with it and my concerns. Junior expressed his concerns and sent me pictures of the stuff that he found. He sent me a couple of estimates and I went forward with what was more priority for the time being. The car was done about few hours later. (Same-day) When I went to pick the car up, Junior and I spoke for a little bit about his business ect. He's definitely a good guy, him and his crew, all good people there. He's not a pushy, arrogant type of business man. He's the type of guy to look out for someone's best interest. I highly recommend this shop.
Services: Steering & suspension repair, Steering & suspension replacement, Wheel alignment, Service not listed
Response from the owner · 4 days ago
Greg, thank you for such a thoughtful review! It means a lot to me and our team that you appreciated our honesty, communication, and help prioritizing your repairs. We want every customer to feel informed and comfortable, without any pressure. I really enjoyed talking with you, and we’re grateful for your trust and recommendation. We’re always here whenever you need us!
F
Fabio Junior Soares Condack1 reviewiTotal number of Google reviews Fabio has written across all businesses on Google Maps, not just this one.
Agradeço o excelente atendimento e o ótimo serviço prestado
Response from the owner · 4 days ago
Muito obrigado, Fabio! Ficamos felizes em saber que gostou do atendimento e do serviço. Agradecemos pela confiança e conte sempre com a equipe DECI Automotive!
H
HM Wrapping Inc1 reviewiTotal number of Google reviews HM has written across all businesses on Google Maps, not just this one.
100 stars if I could! Deci Automotive provides excellent service, and the entire experience was outstanding. Special thanks to Ricardo for his professionalism, knowledge, and attention to detail. Highly recommend Deci Automotive to anyone looking for a reliable and trustworthy auto shop
Price assessment: Great price
Services: Service not listed
Response from the owner · 4 days ago
Thank you for the amazing review! Your “100 stars” comment made our day! We’re glad you had such a great experience, and we’ll be sure to share your kind words with Ricardo. His dedication and attention to detail mean a lot to our team. Thank you for trusting DECI Automotive and recommending us!
T
Troy WorthamLocal Guide · 24 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Excellent service, great communication about what the problem was and fixed all issues faster than expected and the price was a lot less than expected. Deci is MY NEW place to get services. I truly appreciate the transparency and EXCELLENT SERVICE. BLESSINGS AND LOVE from extremely please customer.
Price assessment: Great price
Services: General repairs & maintenance, Auto engine diagnostic, Engine repair
Response from the owner · 4 days ago
Troy, thank you for your heartfelt review! We’re happy we could get your car back to you sooner and at a lower cost than you expected. Knowing you appreciated our communication and transparency means a lot to our team. We’re honored to be your new go-to shop! Thank you for trusting DECI Automotive, and blessings to you too!
E
Elliott Sackor2 reviewsiTotal number of Google reviews Elliott has written across all businesses on Google Maps, not just this one.
I had an amazing experience with Deci Automotive. The mechanic who worked on my car was an incredible guy and really went above and beyond to get my car fixed. Everyone there was professional, friendly, and easy to work with throughout the entire process.
One thing that really stood out to me was their customer service. Every time I called, they never made me feel like I was bothering them or that they were “too busy.” They always took the time to listen and tried to find a way to help me. That kind of service is hard to find these days.
I truly appreciate the work they did on my car and the way they treated me as a customer. I would absolutely recommend Deci Automotive to anyone looking for a trustworthy, professional, and reliable mechanic.
In my experience, they’re one of the best mechanics in Manchester. Definitely a 5-star experience!
Services: Steering & suspension repair, General repairs & maintenance
Response from the owner · a month ago
Thank you so much for your amazing review and for trusting DECI Automotive with your vehicle! We truly appreciate your kind words and are happy to hear that you had such a great experience with our team. Providing quality repairs and making sure every customer feels valued and taken care of is always our priority. Thank you again for your support and recommendation. We look forward to helping you whenever you need us! 🔧🚗
— DECI Automotive Team
J
Jesse LeeLocal Guide · 21 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Absolutely outstanding experience with Deci Automotive! They went above and beyond from start to finish. Communication was clear, the price was fair, and the quality of the work was excellent.
I had my full brakes done and also had my car detailed, and it came back looking amazing! It’s been over two weeks and my car still looks incredible. You can tell they take pride in their work. My car sat for 6 months and when I needed to address some issues I was nervous calling around. Quotes were so very high! Deci saved me so much time, money and outstanding work!
Great service, honest communication, fair pricing, and quality work. I highly recommend Deci Automotive to anyone looking for a shop they can trust! 🚗👏
Response from the owner · a month ago
Thank you so much, Jesse! We truly appreciate your amazing review and for trusting DECI Automotive with your vehicle. We’re glad to hear you’re happy with both the brake service and the detailing! Providing honest communication, fair pricing, and quality work is what we strive for every day. It means a lot to know we made a difference in your experience. Thank you again for your support and recommendation. We’re always here whenever you need us! 🔧🚗
M
Milena construction Construction1 reviewiTotal number of Google reviews Milena has written across all businesses on Google Maps, not just this one.
I had a great experience with DECI Automotive. They repaired my car quickly and efficiently at a very fair price. The shop has a welcoming atmosphere, and the owner was friendly, professional, and took care of everything from beginning to end. I highly recommend DECI Automotive!
Services: Steering & suspension repair
Response from the owner · a month ago
Thank you, Milena! It was a pleasure taking care of your vehicle. I’m glad you had a great experience with us, and I truly appreciate your kind words about our shop and service. Your support means a lot to us. Hope to see you again! 😊🔧
R
Ricardo B. LuzaLocal Guide · 4 reviewsiTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Best auto repair shop in the Manchester, NH area! I was having an issue with my vehicle and had already taken it to more than three different shops, but no one was able to figure out the problem.
I brought it to Deci Automotive, and within half a day they diagnosed the issue, replaced the faulty part, and had my vehicle running perfectly again.
The guys are knowledgeable, professional, and efficient. I highly recommend Deci Automotive to anyone looking for a trustworthy and experienced mechanic in the Manchester area!
Price assessment: Great price
Services: Electrical repair
Response from the owner · a month ago
Thank you, Ricardo! We’re so glad we were able to find and fix the problem with your vehicle after everything you had been through. We know how frustrating it can be when your car isn’t running right and no one can figure out why. Our team takes great pride in getting to the root of the problem and doing the job right. We truly appreciate your trust and recommendation. It was a pleasure helping you get back on the road!
V
Victor Gonçalves4 reviewsiTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
