Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
DECI AUTOMOTIVE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

DECI AUTOMOTIVE

Manchester, NH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 5.0★ from 71 Google reviews

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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DECI AUTOMOTIVE is better than 99% of auto repair shops.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DECI AUTOMOTIVE is better than 98% of auto repair shops.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DECI AUTOMOTIVE is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DECI AUTOMOTIVE is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DECI AUTOMOTIVE is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DECI AUTOMOTIVE is better than —% of auto repair shops.–
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Reviews for your job

Customers hired DECI AUTOMOTIVE for 8 kinds of job.

DECI AUTOMOTIVE for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#42 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Steering & suspension repair”

Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Good honest people here. I did a little research prior to finding a good shop via ChatGPT and got lead to DECI. I called and spoke with Junior and we planned a day to drop my car off. We spoke throughout the day the car was in the shop about whats going on with it and my concerns. Junior expressed his concerns and…

Steering & suspension repairSteering & suspension replacementWheel alignment
Teched-spy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an amazing experience with Deci Automotive. The mechanic who worked on my car was an incredible guy and really went above and beyond to get my car fixed. Everyone there was professional, friendly, and easy to work with throughout the entire process. One thing that really stood out to me was their customer…

Steering & suspension repairGeneral repairs & maintenance
Milena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a great experience with DECI Automotive. They repaired my car quickly and efficiently at a very fair price. The shop has a welcoming atmosphere, and the owner was friendly, professional, and took care of everything from beginning to end. I highly recommend DECI Automotive!

Steering & suspension repair
Edwin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great price, great work ❤️ great guy his name is junior. Let him know E sent u the guy with the Beamer and I know I'll be back in the near future. Thank u very much. GOD 😇 for people like you 🙏 sincerely Edwin

Great priceSteering & suspension repairGeneral repairs & maintenanceWheel alignment
lucianoLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excelente serviço! Os caras deixaram meu carro filé demais 🔥 Mexeram nos pneus, freios e revisaram tudo certinho. O preço foi justo e o atendimento foi top. Sempre dando dicas do que precisa fazer no carro e explicando tudo numa boa, sem enrolação. Equipe gente fina demais, fácil de conversar e realmente…

Great priceTransmissionAir & cabin filter replacementTires
KARINE5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Melhor oficina Mecanica bom NH atendimento nota 10 e eles são super profissionais

Great priceTransmissionAir & cabin filter replacementTires
Ana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have no words to thank Junior for his professionalism, for having fixed my car so fast and a 100% quality job,And with a great price

Great priceSteering & suspension repair
Pedro3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ótimo serviço, atendimento excelente!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
carlin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repairAuto power window repairSteering & suspension repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 82%Reasonable 18%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance11—
Steering & suspension repair9—
Tires9—
Oil change9—
Brakes8—
Air & cabin filter replacement6—
Wheel alignment5—
Auto engine diagnostic5—

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