How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for area rug cleaning
Clear ✕All 72 Google reviews tagged “Area rug cleaning” · showing 40
Mina was thorough and fair. Did a good job on our wool rugs.
Chris did an exceptional job with our carpets! He was detailed, took his time, and left our carpet looking soil free! He was very professional and kind!
Donald did such an incredible job. Was very professional and detailed. Double checked my sofa material could handle the cleaning and my entire place looks news. Swivel chairs, ottomans, couch etc! Highly recommend Donald and this company!
Contacted them for area rug and sofa cleaning. Responded almost immediately and scheduling was a breeze. Technician was on time, personable and professional. Provided cost before beginning. His work was highly satisfactory. This was second time I had this cleaning and was by far the best. Very pleased all around. Would highly recommend.
Donald was honest and professional, with great knowledge about how to best care for our rugs. He was also very efficient and wasted no time getting the job done! We are happy with how clean our rugs look and feel
Absolutely wonderful service!! Tech was thorough and efficient and our carpets look great, brand new!!! Will certainly keep this company in mind for various future projects👏🏾👏🏾👏🏾
Mina did an AMAZING job on both my couches and area rug. He was extremely thorough and made everything look brand new. I will absolutely use them again next time I need an upholstery cleaning. 10/10 experience!
Jeremy was wonderful to work with and our rugs lok like new.
My carpet looks brand new. All stains were removed. Highly recommended there services
By far the nicest, most knowledgeable rug cleaner in the area. I sadly had another rug cleaner completely BOTCH a jute rug I own. They told me to bring it by and inspected it. They let me know after I dropped it off that it sadly wasn't salvageable and explained why. Didn't charge me anything and delivered the rug…
Five stars all around! Booking online was a breeze, and I appreciated getting an approximate quote online and exact quote before he started... Donald showed up on time, was extremely professional, and worked hard the entire time he was here. He tackled our sectional, multiple bedrooms, an area rug, and a toy room,…
Everything was fast and simple with the Deep Steam crew. Oliver came out and did an incredible job. We will not hesitate to use them again!
Chris did a great job on my stair runner and wool rugs! Deep Steam is truly the best. They are responsive, professional and always surpass my expectations. They can make any rug look (and smell) brand new. I highly recommend both their ‘in home’ and offsite rug cleaning services!
chris was amazing! he came all the way to my house and cleaned my area rug for me in less than an hour! it looks and smells amazing!!
The best! I hire deep steam for carpets, rugs and upholstery cleaning for both myself and for clients and everyone is always super impressed.
Donald came same day and got the stains out of our carpet and rug. Great service!
Donald and Oliver were a great team, and so quickly cleaned our sectional and area rug. They were professional and fast and very kind. Highly recommend.
Mina was very professional and efficient doing an exceptional job! Will recommend him highly!
Loved these guys! They were extremely professional and kind. They moved furniture out of the way, cleaned our rug and put everything back exactly how it was. They are super knowledgeable and answered all questions I had. My rug looks brand new and smells fantastic just before the holidays. Will definitely be using this company again!
Donald and Oliver were great, quick, considerate and easy to maneuver with. The crib smells great and everything feels so clean, thanks yall!
Found them on Google and used them from the past reviews. I am very pleased with the work performed. I will use them again.
There was miscommunication about the arrival time but once the guys got here they did a great, professional and thorough job.
I couldn't be any happier!! The rug is beautiful!!! Cleaned at the rug shop
Chris was amazing! My area rug, recliner, and chairs look and smell amazing. Thank you so much for your wonderful work!!
Kiro and Mina took my 15 year old rug to the shop and brought it to life . Looks beautiful and they even told me the orgin of the rug .
Kiro did an excellent job if cleaning our rugs. He is very personable and did a great job of explaining the process. Highly recommend.
I can’t believe my carpet and house is cleaner than the day we moved in. Excellent job and I will definitely have you back. 10+ rating!!!!
They were awesome and hard working
Very professional service. They took great care of my property and were very thorough and detailed.I was very happy!
Great Service and the rugs look great.
This company is the best I was not ready and they didn’t reschedule on me instead they helped me get ready by moving things . The carpets looks a million times better and got rid of pet stains and odor .😊
If you want courteous, professional, and respectfu, this is the company to go with. My dog has been very sick and she had stomach issues that ended up happening on my rug. I tried my best to clean it, but I could not get the stains or smell out. The smell was so bad you could smell it outside. When they arrived they…
Great, professional, on time and very efficient. Will use again!
Very professional, fast and wonderful service. I have a pet but don’t want my home to smell like one. Kiro and his team restored my floors to pristine condition leaving my home smelling fresh. He went above and beyond to get his portable equipment to my unit on the 6th floor. I couldn’t be more pleased. Thank you
Kiro and Chris were wonderful. They were quick to respond when I reached out and were quick to get me on their schedule. My white area rug and couch were in need of a major cleaning with 2 small children and a dog. They look brand new and smell fresh! Will definitely use them again.
Kiro was very timely in his response to my inquiry. He and Chris fit us into their schedule quickly and helped us with a big newly found mess. They were thorough in explaining and quoting our options and did a wonderful job cleaning our carpets, area rugs and sofas/chairs. We are grateful for their service!
My rugs have never looked so good after getting them cleaned with Deep Steam Carpet Clean! Very professional and went the extra mile to get our rugs clean.
This is the second time we have used Deep Steam Carpet Cleaning and had another positive experience. Our carpets upstairs look great and Kiro got out all the stains from our kids and dog. He also cleaned two chairs and an area rug. We will have them back again for sure!
I found Kiro and Deep Steam Carpet Cleaning when doing a search on the web. I needed two area rugs cleaned and he had a 5-star rating from several customers, so I reached out and was not disappointed with his service. Kiro, the manager, cleaned my carpets and even helped me move a bit of furniture in order to…
Very professional and knowledgeable. Will definitely use him again!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
