How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for carpet steam cleaning
Clear ✕All 196 Google reviews tagged “Carpet steam cleaning” · showing 20
Donald was extremely professional and friendly. Arrives within the window given. Our carpets look a million times better, HIGHLY recommend. Thank you!!
Professional and well job done!! Highly recommend
Kiro was fast and professional! My carpets look and feel so clean, especially my stairs which were so dirty. The process was so quick and Kiro was kind enough to move some furniture around that I couldn’t get out of the rooms. Highly recommend and will use again when the rooms inevitably need another round.
Great customer service and excellent results. I couldn't believe how clean the carpet was after so many years and so many old stains. It also dried quickly and smells fresh.
Chris did an exceptional job in cleaning my carpet! It is a very large room, and he did a very thorough job. My carpet looks brand new!
Joe performed an excellent job. The carpet now looks and smells like new. Stains and pet-related accidents from a recently ill dog have been successfully removed. The floors are still drying, so we will have a clearer assessment in a few days.. Added photo of carpet after it was cleaned for color and texture reference of what we had done.
If you’re ever in need of carpet cleaning, this is the company to choose. They worked around my schedule, even when it changed a couple of times. Today, Joe came out and did an outstanding job. He thoroughly cleaned all of our carpets—they look amazing! They also smell great. If you’re on the fence about your…
Donald did such an incredible job. Was very professional and detailed. Double checked my sofa material could handle the cleaning and my entire place looks news. Swivel chairs, ottomans, couch etc! Highly recommend Donald and this company!
I was very pleased with the carpet cleaning and the tech that was onsite. Very professional.
Excellent work!! Fast, courteous & friendly!!
Chris was fantastic. He was professional, efficient, thorough. The carpets look brand new. Great service that I would highly recommend to anyone. Thank you!!!
On time, friendly, quick! Did a great job. So happy I chose them.Great value.
Great job by Cris!!!!
★★★★★ Mina from Deep Steam did an excellent job cleaning our carpets. He took his time, was very thorough, and paid close attention to detail. He was also extremely careful, professional, and courteous throughout the entire process. We were very pleased with the results. I highly recommend Mina and Deep Steam.
Chris did a wonderful job of cleaning our carpet in a couple of rooms. Very cordial, and took his time to do it very throughly. Highly recommended!
Chris was awesome !!! Quick, professional and did great work !! Covered in dog stains ! Can’t even tell now :)
Alrighty I just moved and was looking around online for a good carpet cleaner. Coming across them with 5 stars and nothing but good reviews is why I chose them. And let me say… nothing short then great and professional. I had them clean the first day and when I noticed a spot the next day that came up after…
They did a great job cleaning my carpets in Westhaven Franklin and my rental property in Murfreesboro. Great at getting pet stains out and velvet upholstery cleaned. Hight recommend
This is Stacie Ledridge. Mina was AMAZING TODAY!!! Our carpets look AMAZING!!! Mina was one of the kindest people I've ever worked with! He was very professional and worked hard. Our Carpets have never looked so good! I will definitely be a repeat customer!!!
amazing customer service and carpet is so clean!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
