How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for deep clean
Clear ✕All 122 Google reviews tagged “Deep clean” · showing 40
Kiro and Joe did a great job and were super friendly.
Donald did such a great job deep cleaning our sectional! It had dog hair and grease stains all over. It looks like the day we brought it home!! This company was also 50$ cheaper than any of the at least 5 places I called for a couch cleaning. Thank yall!!
Deep Steam sent Zack and Donald out to clean my carpets. They had to clean every base board and corner to clean out carpet beetles. They moved all my heavy furniture and put everything back in it's respective place both upstairs and downstairs. They work with speed and efficiency. They were also very courteous to…
Oliver was on time and did an amazing job cleaning.
Deep Steam delivered a highly professional and efficient experience. They clearly explained which service was needed and the reasons behind their recommendation. After the cleaning, my couch looked completely brand new. Highly recommend, and will be using them for future services. Thank you!
Donald, was exceptionally pleasant to work with . Done a good job on a tough to clean carpet. Very respectful and courteous. Thank you for your service.
Very good job of cleaning my dad’s carpet, was very timely, and provided information to help with the upkeep of the carpet.
Donald did a remarkable job fixing up our chairs and leather couch. Was able to schedule for next-day service. Great prices and kind service! Will be using them again in the future!
Awesome service! Friendly, quick, detailed, and flexible with my schedule!
Chris did an amazing job! He communicated clearly, and answered all questions we had. We only needed a stairwell and landing cleaned due to it being a clause in our rental contract for moving out. They gave us a fair price, and everyone we spoke to were so kind! This company is locally owned, and I would 100% use them again!
Chris did an awesome job. Great skills and polite and very helpful in getting job done. Will use him again.
Chris was our cleaner and he was awesome, very approachable and explained how things would work and he did a very thorough job. Couldn’t ask for a better job. Would definitely use the company again and Chris.
Loved these guys! They were extremely professional and kind. They moved furniture out of the way, cleaned our rug and put everything back exactly how it was. They are super knowledgeable and answered all questions I had. My rug looks brand new and smells fantastic just before the holidays. Will definitely be using this company again!
My carpet was absolutely filthy and horrible and Mina and Oliver came in here and did an amazing job the carpet looks really good smells good highly recommend them for carpet cleaning fast efficient thorough very professional thanks guys
Mina was fantastic!!!
This was our first time using this company, and we are very impressed. Mina did an excellent job today and was very accommodating when I wanted to add additional services on the spot.
Mina was the mannnnnnnn...omg he did suck a good job that this was way better choice than Stanley steamer or any other company ......don't wait and don't think......seriously nobody paid me for this review however I can't say enough of good thing about this man and the good job he did ......thank you
Mina was great he was very nice and efficient. Deep cleaned and steam cleaned my stairs and whole upstairs (4 rooms) in just a couple of hours. The carpet looks great, highly recommend!
Cleaning and overall satisfaction was amazing, the whole process was quick and really easy. Kiro, Oliver, and Mina did a great job. The reviews live up to the hype!
Professional and on time and very effective carpet cleaning. I highly recommend Deep Steam.
MINA did really good job cleaning the carpet. He came right on time. Did all the work within the allocated window I would highly recommend this company for any cleaning services. I sure will be doing business with them in the future again.
Donald and Oliver did a wonderful job deep cleaming my home. I highly refcomend this company and these two techs in particular.
Great job, quick team and even came back to remove a stain!
Amazing service! Kiro cleaned two of our sofas that our three dogs have made messes on. They look good as new.
Do not hire anyone else but this man, Airo is his name! Absolutely impressive equipment and even better work! He has my business from here on out in the Nashville area!!!
We had Kiro and his crew do a restoration after a water leak in our basement. They were very responsive, showed up on time, went above and beyond when we made last minute decisions to add flooring and needed additional issues dealt with. Every member on his crew was professional, hard working, detail oriented and…
Great company, Great people, Kiro is professional . Kiro did a deep cleaning to my carpet now it looks like brand new carpet. Thanks Kiro.
very cool guys
The young man that serviced my home was quick and efficient. He explained our problem areas and we were satisfied with his professionalism.
I called to see if there was ANY chance on getting my carpets cleaned the next day and Kiro offered to come SAME DAY! He was at my home within an hour and did an amazing job. He communicated with me about each step of the job and did such a great job. The results are exactly what I hoped for. I will definitely be called Kiro again!
Have used them twice and both times carpet looked fabulous and he got rid of serious pet stains. Definitely the only one Iwill use from now on!
Carpets look like new! They showed careful consideration of the walls and home while cleaning
This company is the best I was not ready and they didn’t reschedule on me instead they helped me get ready by moving things . The carpets looks a million times better and got rid of pet stains and odor .😊
Awesome job as always! Everything always smells so fresh and clean. The carpets are so nice and soft and plush they feel like they are brand new again. I do pet sitting on the side so I always have lots of puppies here that may result in pee stains. Any stains are gone and any pee smells are also gone. No soggy…
If you want courteous, professional, and respectfu, this is the company to go with. My dog has been very sick and she had stomach issues that ended up happening on my rug. I tried my best to clean it, but I could not get the stains or smell out. The smell was so bad you could smell it outside. When they arrived they…
Chris did a great job cleaning my carpets .night and day difference.
They were great! Responded promptly. Fast, friendly and did a great job. Got the stains out of my daughter’s WHITE carpet and sanitized too. Would recommend.
Excellent service I won't contact anyone else, I love these guys.
Very professional and very easy to work with!
Highly professional and knowledgeable who partners with you to make sure you get the result you want. Story below: Got a free couch that came with copious amounts of free dog hair and odor. The couch filled the room with the smell within a day of having it. Called in these professionals for help and they…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
