How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for deep clean
Clear ✕All 122 Google reviews tagged “Deep clean” · showing 80
Kiro and Joe did a great job and were super friendly.
Donald did such a great job deep cleaning our sectional! It had dog hair and grease stains all over. It looks like the day we brought it home!! This company was also 50$ cheaper than any of the at least 5 places I called for a couch cleaning. Thank yall!!
Deep Steam sent Zack and Donald out to clean my carpets. They had to clean every base board and corner to clean out carpet beetles. They moved all my heavy furniture and put everything back in it's respective place both upstairs and downstairs. They work with speed and efficiency. They were also very courteous to…
Oliver was on time and did an amazing job cleaning.
Deep Steam delivered a highly professional and efficient experience. They clearly explained which service was needed and the reasons behind their recommendation. After the cleaning, my couch looked completely brand new. Highly recommend, and will be using them for future services. Thank you!
Donald, was exceptionally pleasant to work with . Done a good job on a tough to clean carpet. Very respectful and courteous. Thank you for your service.
Very good job of cleaning my dad’s carpet, was very timely, and provided information to help with the upkeep of the carpet.
Donald did a remarkable job fixing up our chairs and leather couch. Was able to schedule for next-day service. Great prices and kind service! Will be using them again in the future!
Awesome service! Friendly, quick, detailed, and flexible with my schedule!
Chris did an amazing job! He communicated clearly, and answered all questions we had. We only needed a stairwell and landing cleaned due to it being a clause in our rental contract for moving out. They gave us a fair price, and everyone we spoke to were so kind! This company is locally owned, and I would 100% use them again!
Chris did an awesome job. Great skills and polite and very helpful in getting job done. Will use him again.
Chris was our cleaner and he was awesome, very approachable and explained how things would work and he did a very thorough job. Couldn’t ask for a better job. Would definitely use the company again and Chris.
Loved these guys! They were extremely professional and kind. They moved furniture out of the way, cleaned our rug and put everything back exactly how it was. They are super knowledgeable and answered all questions I had. My rug looks brand new and smells fantastic just before the holidays. Will definitely be using this company again!
My carpet was absolutely filthy and horrible and Mina and Oliver came in here and did an amazing job the carpet looks really good smells good highly recommend them for carpet cleaning fast efficient thorough very professional thanks guys
Mina was fantastic!!!
This was our first time using this company, and we are very impressed. Mina did an excellent job today and was very accommodating when I wanted to add additional services on the spot.
Mina was the mannnnnnnn...omg he did suck a good job that this was way better choice than Stanley steamer or any other company ......don't wait and don't think......seriously nobody paid me for this review however I can't say enough of good thing about this man and the good job he did ......thank you
Mina was great he was very nice and efficient. Deep cleaned and steam cleaned my stairs and whole upstairs (4 rooms) in just a couple of hours. The carpet looks great, highly recommend!
Cleaning and overall satisfaction was amazing, the whole process was quick and really easy. Kiro, Oliver, and Mina did a great job. The reviews live up to the hype!
Professional and on time and very effective carpet cleaning. I highly recommend Deep Steam.
MINA did really good job cleaning the carpet. He came right on time. Did all the work within the allocated window I would highly recommend this company for any cleaning services. I sure will be doing business with them in the future again.
Donald and Oliver did a wonderful job deep cleaming my home. I highly refcomend this company and these two techs in particular.
Great job, quick team and even came back to remove a stain!
Amazing service! Kiro cleaned two of our sofas that our three dogs have made messes on. They look good as new.
Do not hire anyone else but this man, Airo is his name! Absolutely impressive equipment and even better work! He has my business from here on out in the Nashville area!!!
We had Kiro and his crew do a restoration after a water leak in our basement. They were very responsive, showed up on time, went above and beyond when we made last minute decisions to add flooring and needed additional issues dealt with. Every member on his crew was professional, hard working, detail oriented and…
Great company, Great people, Kiro is professional . Kiro did a deep cleaning to my carpet now it looks like brand new carpet. Thanks Kiro.
very cool guys
The young man that serviced my home was quick and efficient. He explained our problem areas and we were satisfied with his professionalism.
I called to see if there was ANY chance on getting my carpets cleaned the next day and Kiro offered to come SAME DAY! He was at my home within an hour and did an amazing job. He communicated with me about each step of the job and did such a great job. The results are exactly what I hoped for. I will definitely be called Kiro again!
Have used them twice and both times carpet looked fabulous and he got rid of serious pet stains. Definitely the only one Iwill use from now on!
Carpets look like new! They showed careful consideration of the walls and home while cleaning
This company is the best I was not ready and they didn’t reschedule on me instead they helped me get ready by moving things . The carpets looks a million times better and got rid of pet stains and odor .😊
Awesome job as always! Everything always smells so fresh and clean. The carpets are so nice and soft and plush they feel like they are brand new again. I do pet sitting on the side so I always have lots of puppies here that may result in pee stains. Any stains are gone and any pee smells are also gone. No soggy…
If you want courteous, professional, and respectfu, this is the company to go with. My dog has been very sick and she had stomach issues that ended up happening on my rug. I tried my best to clean it, but I could not get the stains or smell out. The smell was so bad you could smell it outside. When they arrived they…
Chris did a great job cleaning my carpets .night and day difference.
They were great! Responded promptly. Fast, friendly and did a great job. Got the stains out of my daughter’s WHITE carpet and sanitized too. Would recommend.
Excellent service I won't contact anyone else, I love these guys.
Very professional and very easy to work with!
Highly professional and knowledgeable who partners with you to make sure you get the result you want. Story below: Got a free couch that came with copious amounts of free dog hair and odor. The couch filled the room with the smell within a day of having it. Called in these professionals for help and they…
Great job with pet friendly product Super courteous and showed up when they said they would I would call again
This guy saved my girlfriends couch. Our dog got sick and peed all over her 4000 dollar couch, while he was laying down. We called him on a Sunday afternoon, and he came to our house and fixed the couch. He spent a lot of time with us and didn’t leave until he knew the couch was in good shape. His price was…
I had a great experience, would recommend to anyone who needed a great carpet clean!
Deep Steam did a great job with getting pet stains out . It’s amazing how much hair came out . Thanks kiro
What an amazing difference! Kiro is a magician with a steamer. I’m extremely pleased and my carpets look awesome!!
Hands down the best carpet cleaning and upholstery company in nashville! I hired other companies and they don’t come close to this company . I have a dog so I always have to clean my carpets and this was the best it ever looked . Got rid of the pet stains and smell that a nationwide company couldn’t get out .😀
Very professional and he educates you about what to look for and the important of doing the proper maintenance on your carpet cleaning. Great job! Thank you.
One word perfection . Kiro showed up and provided high end service. They dont cut corners like other companies
Kiro came in and vacuumed very good and than pre treated everything and ended up with a very satisfying deep steam rinse 😃
Very professional and knowledgeable. Will definitely use him again!!
Phenomenal service. Kind & professional. Went above & beyond in doing a few areas I did not expect worked on carpet wise. I have a kid that likes to crunch into the carpet & prior to us living here there was stains from renters. So much cleaner & nicer & smells good. Responsive to messages quickly when I had to…
Excellent work by Kiro! The carpet is now very clean. Night & day difference. We will be calling him in the future. Highly recommend. Jeanne
Awesome service!!!
Kiro was very professional and and promp he went through the process thoroughly. He very attentive and did a phenomenal job, This is my carpet cleaner of choice and the fact that it's steam there's no residue left behind. So glad I made this choice and if you want your capet cleaned choose them. They didn't dissapoint.. You'd be smiling like me.
Highly recommend! Very professional, got me in right away, and did a fantastic job
I really needed the carpets cleaned in a house we were moving into, and I didn't have any time left before we had to move stuff in. I read nothing but great reviews and gave this man a call. I'm so glad I did. He even got the latex paint out of the carpet, and was able to fit me in within 24 hours notice. The carpet…
Very responsive and easy to work with! Flexible with my schedule and did a great job cleaning the rugs and carpet!
Kiro did an excellent job and even gave us tips on how to keep carpet looking fresh. Carpets look great! Will use again.
Kiro did a very good job and he is fast and the floor is dry quick . He does not play . Best deep steam I ever got
Great services pleasure to do business with took no time to clean all the carpet in the house thank u
My carpet smells and looks great! Thank you!
The service was everything I expected. Very professional. Carpet looks good
kiro did a great job cleaning my carpets and floor at my auto dealer . i would hire them again . spread the word
Kiro provided excellent service reviving our carpets. Highly recommend.
Karo is awesome. He was on time and he did a FANTASTIC job. I would highly recommend!!!
Great!
Say no more this is the best company I ever used . Kiro came through and got me fixed up . Get rid of a lot is stains and soil . I will definitely use Deep steam from now on 🚂🚂
Kiro and Jason did a great job cleaning my carpets. The price was fair comparing to other companies. They did a fantastic job. Trust the reviews because this was a 10 star service
Very personable. Provided updates through cleaning. Explained the process throughout cleaning.
Would highly recommend! Very professional
MR. Aiad Did a phenomenal job steam cleaning our couch and area rug. We have 3 cats and a dog and we thought for sure we were going to have to purchase a new couch because of the pet odor. After MR Aiad got through cleaning our couch it is better than perfect. Thank you sir, A+ service.
Phenomenal and excellent service. He was very straightforward about price and what he was doing and even explained it to us. He is very friendly and it was a lot of fun talking with him. Definitely deserves 10 stars.
10/10 recommend. My carpets look and smell great!
Fantastic job! Unbelievable! The equipment is top notch! Would definitely use again! Kiro was very thorough.
They cleaned the carpets in our rental property. They did a great job. Our carpets look like new. The new tenants are going to be happy to move-in a clean home with fresh smelling and looking carpets.
I was very impressed with the quality of service and the completed carpet cleaning. They went out of their way to make sure I knew all my options and gave me a great deal.
Best service we have ever had when it comes to carpet cleaning. Great value, courteous, hard worker. We will refer him with 5 plus stars and use his service again.
Kiro is an exceptional carpet cleaner. He managed to get a huge mess removed that had already had another carpet cleaner attempt to remove with no success. He came just after the office staff went home and did superb work. He is very professional and his equipment is in super clean condition as well as being…
Kiro was fantastic. Not only did he provide same day service but he came out at 9:00pm and didn’t rush but took his time. He interacted with our children and he was very professional and courteous. 10 out of 10 hands down. I would recommend this service to anyone.
This guy pays attention to detail. Not like these other clowns that rush and do sloppy work.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
