How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for general carpet cleaning
Clear ✕All 183 Google reviews tagged “General carpet cleaning” · showing 60
Chris did an exceptional job with our carpets! He was detailed, took his time, and left our carpet looking soil free! He was very professional and kind!
I was very pleased with the carpet cleaning and the tech that was onsite. Very professional.
The best service, quality, and price in town! Highly recommend.
I had my carpets cleaned today and they look great! The job before mine went a little long, but Donald the technician texted me well in advance to let me know and then again with his ETA, which I appreciated. He was courteous and answered my questions and the service was quicker than I expected. My old carpet still…
Kiro and David did an amazing job! The carpets and staircase look brand new. Their customer service was top tier. Highly recommend! So thankful for the great work they did here at our home in Murfreesboro, TN
Donald was very professional and did an excellent job! Would definitely recommend for anyone looking for carpet cleaning in the area!
Donald came and made sure everything (full upstairs carpet and 5 piece sectional) was cleaned and smelled great! I called the company early in the morning and they were able to get to me same day. Great experience with the company and Donald was the best!
Donald did a great job with our carpets! Excellent attitude and very thorough work!
Amazing job, Mina was punctual, quick and handled our rugs with care. Our rugs look brand new and smell amazing.
Chris did an excellent job! Thank you.
Easy to make a quick appointment (within 48 hours). Chris and Maria were so pleasant and professional. Wonderful customer service. Carpets look much better. Only suggestion would be to make sure to wipe the wood floors that may bump up to the carpet. where water gets, it could damage the floor. I was not expecting…
Great service!They made my carpet looks new!They are reasonable price, ontime, excellent customer service. I strongly recommend!!
Donald and Oliver were great, quick, considerate and easy to maneuver with. The crib smells great and everything feels so clean, thanks yall!
Donald and Oliver did so good on my carpets! They were friendly, came on time, fair price and did an amazing job getting it done fast! Definitely using them again
They got rid of pet odors and stains in Murfreesboro TN . KIRO IS THE BEST . WILL BE USINF AGAIN
Mina was amazing carpets and chairs look brand new!
Technician Chris was our person and discussed what the process was and did not push any up charges. The carpets came out GREAT despite we've been here 5yrs with 1 to 2 dogs, they look new. Would recommend their service!
There was miscommunication about the arrival time but once the guys got here they did a great, professional and thorough job.
Top notch
Would definitely recommend! Carpet was bad in all 3 bedrooms. Paint spills, rust, and pet stains. Was on the fence about replacing the flooring. Not anymore! Keeping the carpet. Looks great. So much time and money saved. Mina was our cleaner. It took him less than two hours to clean all three rooms. Great experience.
Kiro did an amazing job! He is highly professional and personable. And most importantly was extremely respectful of my time and home. The service is fantastic, simple and fast. I'm excited to do business with him again. And will gladly be recommending him to my friend and family!
Kiro
Very professional service. They took great care of my property and were very thorough and detailed.I was very happy!
They do great work!
Kiro was on time and quick with cleaning my apartment and a really nice guy to talk to. You can tell he is very passionate about his job.
very cool guys
Chris with Deep Steam Capet cleaning was great. He was very thorough and did a superb job. He was very professional as well.
The young man that serviced my home was quick and efficient. He explained our problem areas and we were satisfied with his professionalism.
Awesome company. I called at noon to see about getting a room shampooed and they were at my house by 2 pm. The tech did an amazing job on the carpet. The company was extremely knowledgeable and very professional from start to finish . Best carpet shampooing experience I've had and will definitely use them again.…
We had a great experience with Deep Steam Carpet Cleaning! They were timely, professional, communicative, and they did a great job on our carpet. Absolutely would use again!
Excellent and fast service. We were scheduled next day and are very satisfied with the quick and affordable service. We will be utilizing their services again in the future!
Did my couch as well . Will use them again!
Excellent service I won't contact anyone else, I love these guys.
Kiro and Chris did a great job steam cleaning my carpet . Got the whole house smelling and fresh looking carpet. ( TOP NOTCH ) 😊👍🏽
Kiro was very timely in his response to my inquiry. He and Chris fit us into their schedule quickly and helped us with a big newly found mess. They were thorough in explaining and quoting our options and did a wonderful job cleaning our carpets, area rugs and sofas/chairs. We are grateful for their service!
Kiro and Chris did an amazing job on cleaning our 5 rooms, stairs, and hallway. They got out all the stains leaving our carpets looking great and smelling fresh. I highly recommend them. They do a phenomenal job. This is our 4th time using them. Called them and got a quote. They came out the next day. Kiro is…
Such a great job cleaning my couch and carpet. Thank you for coming so quickly and transforming my place!!
Kiro did a fabulous job deep steam cleaning floor tile in 3 bathrooms, a tiled shower stall and tub surround along with a deep carpet clean. I needed the house cleaned before I moved in, it was disgusting. I couldn't be happier with the service and results. I highly recommend his services. 5 stars all the way.
Kiro was very professional, stayed on task, efficient and explained things thoroughly. Very easy to talk to. My carpets look and smell great!
Deep Steam did a great job with getting pet stains out . It’s amazing how much hair came out . Thanks kiro
Kiro was prompt and professional. He sent photos and videos of each step in his process. The work was exceptional. Would recommend.
Kiro came out the next day and was very thorough and professional. The carpet looks great!
Kiro did a fantastic job with our carpets. He was extremely thorough and they look great.
What an amazing difference! Kiro is a magician with a steamer. I’m extremely pleased and my carpets look awesome!!
Kiro did a great job getting a bag full of hair out of my living room . His equipment and work is top notch . Did a full cleaning with pet treatment
Excellent
They did an amazing job removing pet stains. Very thorough! Looks and smells amazing!
The best carpet-cleaner in Nashville. I couldn’t recommend them more!
Very professional and he educates you about what to look for and the important of doing the proper maintenance on your carpet cleaning. Great job! Thank you.
It was a normal Sunday, until we had a large dog accident in my children’s bedroom. We knew the kids could not sleep in the room with the mess and the carpet would not look right with traditional household cleaning items. I called and got someone on the phone immediately! Kriollos agreed to come out and fix the…
Great job quality work. Really brought my carpet back to life. Definitely recommend to anyone needing any type of carpet or rug cleaning. Very clean!
Deep Steam did a fantastic job. We have two dogs and kids and he was able to get all of the stains out. After he looked at the carpet he was able to provide a more customized plan to ensure the best result. Will definitely use them again!
Professional, great job and available on short notice
Phenomenal service. Kind & professional. Went above & beyond in doing a few areas I did not expect worked on carpet wise. I have a kid that likes to crunch into the carpet & prior to us living here there was stains from renters. So much cleaner & nicer & smells good. Responsive to messages quickly when I had to…
Awesome service!!!
Deep Steam went above and beyond - offering us a great deal and providing excellent service. They did a fantastic job deep cleaning our carpets and would recommend.
Carpet cleaning gone right! The man arrived on time and carpets look good! Will use again in the future.
Fantastic job on a really dirty carpet. I will definitely call them again. Thanks!
Great job and communication! Kiro was professional and thorough. Dog stains and odor gone!
I really needed the carpets cleaned in a house we were moving into, and I didn't have any time left before we had to move stuff in. I read nothing but great reviews and gave this man a call. I'm so glad I did. He even got the latex paint out of the carpet, and was able to fit me in within 24 hours notice. The carpet…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
