How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for steam cleaning
Clear ✕All 184 Google reviews tagged “Steam cleaning” · showing 120
Very professional and thorough.
amazing customer service and carpet is so clean!!
Chris did a fabulous job. Old stains in the carpet are now completely gone. Chris was very prompt and professional. 10/10 would recommend. Look at those clean lines!
The best service, quality, and price in town! Highly recommend.
Phenomenal experience! They came out to clean my carpets and also gave me a quote to clean my tile floors. I’m so glad I had them do both! My tile floors look better than they did when we moved in, and my entire house smells incredible from the freshly cleaned carpets. Everything looks and feels so fresh and clean. Highly recommend!
We had our couch steam cleaned and they did such a fabulous job ! Looks like a brand new couch ! The gentleman that cleaned it was very knowledgeable about their services, he came in and got to work with no issues whatsoever. I am going to schedule our house for a cleaning too. Great company and great customer service!
Dom did a great job! Very personable & respectful of my space. Came on time, knocked the job out without a hitch. Got some parts of places I didn’t think of. He deserves to be tipped GREAT on every job 😉😉
My carpet looks brand new. All stains were removed. Highly recommended there services
Donald cleaned out carpets today and did a fantastic job. He was friendly, courteous and showed up when he said he was going to. We will certainly be using them again! Thank you Deep Steam!
Donald did an Excellent job he was on Time Polite and Fast. Removed hard oil dirt and grime that another company wasnt able 2 over all impressed with the service 👌
Beautiful and fast work. So pleased!! Donald was awesome!
Donald was very nice and took care of my cleaning needs. My daughter's room had makeup stains and they came right out. My house smells great and rooms look just as great. Had 2 bedrooms, large loft, stairs to loft, a large sectional with oversized ottoman, sofa and loveseat. Also clean all decorative throw pilows…
Chris did a great job on my stair runner and wool rugs! Deep Steam is truly the best. They are responsive, professional and always surpass my expectations. They can make any rug look (and smell) brand new. I highly recommend both their ‘in home’ and offsite rug cleaning services!
Donald was an amazing tech came in. Did his job and laugh couldn’t be more happy with the job he did.
Oliver and Donald arrived on time and got right to work. They were courteous and respectful. They were very efficient and our furniture looks awesome!
Donald did a remarkable job fixing up our chairs and leather couch. Was able to schedule for next-day service. Great prices and kind service! Will be using them again in the future!
The best! I hire deep steam for carpets, rugs and upholstery cleaning for both myself and for clients and everyone is always super impressed.
Chris did an amazing job! He communicated clearly, and answered all questions we had. We only needed a stairwell and landing cleaned due to it being a clause in our rental contract for moving out. They gave us a fair price, and everyone we spoke to were so kind! This company is locally owned, and I would 100% use them again!
Donald was great! He was very thorough with looking at the carpets and making sure that he could do the best job possible. We had some old pet stains as well as just natural dirt and darken spots from years of wearing tear and he was really able to pull up a lot and make our six-year-old rugs look fantastic.
I mean , clean! Donald was spectacular. Attention to detail and very friendly.
They came today to carpet cleaning two rooms and did an excellent job. Both young men were very professional. Our carpets are already dry, even with this cold weather, impressive.
Donald and Oliver were a great team, and so quickly cleaned our sectional and area rug. They were professional and fast and very kind. Highly recommend.
Chris did an awesome job. Great skills and polite and very helpful in getting job done. Will use him again.
The service was outstanding and was completed in less time than I imagined! These guys know what they are doing.
Donald and Oliver were great, quick, considerate and easy to maneuver with. The crib smells great and everything feels so clean, thanks yall!
Excellent service from Donald and Oliver. Our couch looks so clean. They were very friendly, knowledgeable, and efficient. Will definitely be using this service again!
Donald and Oliver did a great job, quick! Thanks guys!
Mina did a fantastic job I bought brand new carpet for bonus room last year and my 3 german shepherds destroyed it. Mina brought it back to life. Great job!
Donald and Oliver did so good on my carpets! They were friendly, came on time, fair price and did an amazing job getting it done fast! Definitely using them again
Found them on Google and used them from the past reviews. I am very pleased with the work performed. I will use them again.
Mina was the mannnnnnnn...omg he did suck a good job that this was way better choice than Stanley steamer or any other company ......don't wait and don't think......seriously nobody paid me for this review however I can't say enough of good thing about this man and the good job he did ......thank you
Mina was great he was very nice and efficient. Deep cleaned and steam cleaned my stairs and whole upstairs (4 rooms) in just a couple of hours. The carpet looks great, highly recommend!
Fast response. Professional team. Over the top service.
Mina was amazing!!! Our carpets haven't looked this good since we moved in 11 years ago! We were worried with a cat and two dogs that the pet stains would be permanent. They aren't! I will be recommending these guys to EVERYBODY! Thank you!
Donald and Oliver came out to clean my couch and were extremely fast and very professional!
Chris did an amazing job!! Carpet looks brand new.
Very professional. Did a great job. Rugs and carpets look and smell wonderful.
Did a great job and were super friendly! They were able to come same day which was so helpful. Went above and beyond cleaning behind the stove and refrigerator. I could tell they really cared about being thorough.
Professionalism and prompt service!
Professional and on time and very effective carpet cleaning. I highly recommend Deep Steam.
Fast and super effective, Mina did a great job cleaning couches that have been abused by multiple young children and dogs.
MINA did really good job cleaning the carpet. He came right on time. Did all the work within the allocated window I would highly recommend this company for any cleaning services. I sure will be doing business with them in the future again.
Great job cleaning the carpet, it looks brand new! Highly recommend Mina, our technician.
Amazing service! Kiro cleaned two of our sofas that our three dogs have made messes on. They look good as new.
Do not hire anyone else but this man, Airo is his name! Absolutely impressive equipment and even better work! He has my business from here on out in the Nashville area!!!
Kiro is amazing!
Chris was amazing! My area rug, recliner, and chairs look and smell amazing. Thank you so much for your wonderful work!!
Great work and prompt!
Kiro did an amazing job! He is highly professional and personable. And most importantly was extremely respectful of my time and home. The service is fantastic, simple and fast. I'm excited to do business with him again. And will gladly be recommending him to my friend and family!
To say I’m pleased is an understatement. Came same day. Crew always on time, trustworthy and excellent in their crafts. Would absolutely hire again. Even my insurance adjuster complimented Kiro’s work ethic. Made sure I was happy at each step. Referring this company to everyone. I now “know a guy” who can fix what needs fixing. Kiro is my one stop shop!
Kiro did an excellent job if cleaning our rugs. He is very personable and did a great job of explaining the process. Highly recommend.
They were so fast and efficient and the carpet smells and looks amazing! Very professional and courteous. I will definitely be using them again in the future!
I can’t believe my carpet and house is cleaner than the day we moved in. Excellent job and I will definitely have you back. 10+ rating!!!!
Kiro
Very professional service. They took great care of my property and were very thorough and detailed.I was very happy!
Kiro was on time and quick with cleaning my apartment and a really nice guy to talk to. You can tell he is very passionate about his job.
very cool guys
The young man that serviced my home was quick and efficient. He explained our problem areas and we were satisfied with his professionalism.
Great Service and the rugs look great.
I called to see if there was ANY chance on getting my carpets cleaned the next day and Kiro offered to come SAME DAY! He was at my home within an hour and did an amazing job. He communicated with me about each step of the job and did such a great job. The results are exactly what I hoped for. I will definitely be called Kiro again!
Chris was wonderful! He has nice manners, was in time and does his job very well!
kiro was on time and great service will recommend to anyone. dont waste time call this company
This company is the best I was not ready and they didn’t reschedule on me instead they helped me get ready by moving things . The carpets looks a million times better and got rid of pet stains and odor .😊
Kroger did a great job cleaning my carpets
Great attention to detail! Will recommend and use again!
The team was super professional, communicated as they went along and did a very thorough job. Would highly recommend!
Awesome company. I called at noon to see about getting a room shampooed and they were at my house by 2 pm. The tech did an amazing job on the carpet. The company was extremely knowledgeable and very professional from start to finish . Best carpet shampooing experience I've had and will definitely use them again.…
Carpets look VERY good but was even more impressed with the stairs.
Excellent quality and work at a fair price
Carpet looks like new! Dude came in with his helper and knocked out the job in like 40 min too. Great service!
Great, professional, on time and very efficient. Will use again!
Chris did a great job cleaning my carpets .night and day difference.
Great service! Sofa was covered in dirt from dogs. Looks brand new now. Grout in shower also looks amazing. I will definitely use Deep Steam in the future.
Kiro and Chris did a great job on a pet treatment in my house 😊
Excellent service I won't contact anyone else, I love these guys.
Very fast & great cleaning glad i found them def 5stars ❤️
Very professional and very easy to work with!
Chris and kiro did a great job cleaning our carpets . They are true professionals. We are two retired seniors and they were very friendly with us on moving things free of charge and help us on cost because we are on a fix income . Kiro is a down to earth friendly guy
Kirio and Chris did an excellent job!
Kiro did a great job taking care of my 3k wool rug . Very professional and through. Fast respond and their equipment appeared very clean and new .
Awesome job. Cleaned the carpet very well. Great service and super nice people too
I had a great experience, would recommend to anyone who needed a great carpet clean!
Fabulous! I rencently bought a house with horribly dirty carpets. The plan is to replace the flooring in a couple months. I wanted to get the carpets cleaned asap to hopefully buy a little time before replacing. Not only were they able to get here quickly the carpets look better than I could have ever expected!…
Kiro did a fantastic job cleaning our carpets! We are very pleased, definitely recommend.
Professor and thorough
What an amazing difference! Kiro is a magician with a steamer. I’m extremely pleased and my carpets look awesome!!
Thank you for doing a great job with my carpets. They all look very nice and clean. You were very thorough and professional and thank you for answering my questions. Job well done!
Hands down the best carpet cleaning and upholstery company in nashville! I hired other companies and they don’t come close to this company . I have a dog so I always have to clean my carpets and this was the best it ever looked . Got rid of the pet stains and smell that a nationwide company couldn’t get out .😀
Very professional and he educates you about what to look for and the important of doing the proper maintenance on your carpet cleaning. Great job! Thank you.
One word perfection . Kiro showed up and provided high end service. They dont cut corners like other companies
kiro was wonderful ! did a great job on my rugs and got urine out😄
I found Kiro and Deep Steam Carpet Cleaning when doing a search on the web. I needed two area rugs cleaned and he had a 5-star rating from several customers, so I reached out and was not disappointed with his service. Kiro, the manager, cleaned my carpets and even helped me move a bit of furniture in order to…
This was the best Carpet Cleaning company I have ever seen. The Owner did a Great Job and worked really hard to clean things I would have thought were impossible to clean. I would give them 10 Stars!
Kiro came in and vacuumed very good and than pre treated everything and ended up with a very satisfying deep steam rinse 😃
It was my first time using this company and Kiro was super nice and professional! My living room set looks and feels brand new again! Thank you so much :)
Kiro did an amazing job on my floors. They look amazing.
Professional, on -time, came on a short notice & got the job done really well. I had a good smelling carpet after the service. Highly recommended.
Deep Steam went above and beyond - offering us a great deal and providing excellent service. They did a fantastic job deep cleaning our carpets and would recommend.
Kiro was very professional and and promp he went through the process thoroughly. He very attentive and did a phenomenal job, This is my carpet cleaner of choice and the fact that it's steam there's no residue left behind. So glad I made this choice and if you want your capet cleaned choose them. They didn't dissapoint.. You'd be smiling like me.
Very professional and the carpet which was stained looks new. He was prompt and uses text reminders. Very well pleased.
Kiro did a great job getting the stains out and coming the same day and not over charging for same day service . Very nice guy
Highly recommend! Very professional, got me in right away, and did a fantastic job
Great job and communication! Kiro was professional and thorough. Dog stains and odor gone!
Just moved into our new home and needed to make sure the carpets were clean after all the construction. Kiro was able to fit us in and was extremely professional and very accommodating. He came highly recommended by other moms in Nashville on Facebook, so we definitely wanted to use his company. Super friendly guy…
Deep steam did a wonderful job cleaning my carpets . Got my carpets fluffy and smelling great and on top of that got stains out I couldn’t get out.
Very responsive and easy to work with! Flexible with my schedule and did a great job cleaning the rugs and carpet!
Kiro did a very good job and he is fast and the floor is dry quick . He does not play . Best deep steam I ever got
Great services pleasure to do business with took no time to clean all the carpet in the house thank u
Kiro did a good job !
The service was everything I expected. Very professional. Carpet looks good
kiro did a great job cleaning my carpets and floor at my auto dealer . i would hire them again . spread the word
Deep steam came and did an awesome job . My old 30 year old carpet looks like new . They came out to greenbrier the second day and did a fabulous job . I would recommend to anyone .
Kiro did an an excellent job cleaning.
Kirk and Jayson did a great job on our carpets. They did a thorough job and very knowledgeable
this company did a great job. will use them all the time . I had a strong urine smell and they got rid of it . the deep scrub machine pulled all the hair and dander out. very happy top notch
Deep steam clean carpet clean came to my home to clean the carpets within 24 hrs and did a fantastic job. Would highly recommend. This the best true deep steam cleaning I ever got.
MR. Aiad Did a phenomenal job steam cleaning our couch and area rug. We have 3 cats and a dog and we thought for sure we were going to have to purchase a new couch because of the pet odor. After MR Aiad got through cleaning our couch it is better than perfect. Thank you sir, A+ service.
Great experience with this company. Very knowledgeable and honest. Superb job
Phenomenal and excellent service. He was very straightforward about price and what he was doing and even explained it to us. He is very friendly and it was a lot of fun talking with him. Definitely deserves 10 stars.
10/10 recommend. My carpets look and smell great!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
