How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREDeep Steam Floor Care & Restoration
Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #70Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 1,256 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deep Steam Floor Care & Restoration for 8 kinds of job.
Deep Steam Floor Care & Restoration for upholstery cleaning
Clear ✕All 92 Google reviews tagged “Upholstery cleaning” · showing 40
Contacted them for area rug and sofa cleaning. Responded almost immediately and scheduling was a breeze. Technician was on time, personable and professional. Provided cost before beginning. His work was highly satisfactory. This was second time I had this cleaning and was by far the best. Very pleased all around. Would highly recommend.
Chris did a GREAT job - super timely and made our furniture look like it was brand new!!
Great job by Cris!!!!
Mina came and did a wonderful Job. We just bought new furniture and just wanted a clean. They texted me with a ETA and when he got here he got right to work. He did a deep clean on two chair and a love seat. He cleaned up after he was done it was a wonderful experience. Thank you!!!!
They did a great job cleaning my carpets in Westhaven Franklin and my rental property in Murfreesboro. Great at getting pet stains out and velvet upholstery cleaned. Hight recommend
⭐️⭐️⭐️⭐️⭐️ I am BEYOND impressed! I had a room and a large white/beige sectional couch that had seen some things throw up and honestly God knows what else 😂 🙈 and they came in and handled it beautifully. From start to finish, the company was quick to respond, easy to schedule with, reasonably priced, and…
Kiro and Mina did a great job cleaning our couch! They were kind, informative, and efficient. Our couch was on the third story, so we didn’t make it easy for them. They made our white couch look brand new. We will definitely be using them again.
Donald was fantastic and very courteous and respectful! I would recommend this company 1000 times over! He cleaned two sofas for me that stunk like my dogs. I was ready to throw the sofas out! He treated the sofas with a special enzyme and did a little spot treatment. My sofas are looking better than the day I bought them.
Mina did an AMAZING job on both my couches and area rug. He was extremely thorough and made everything look brand new. I will absolutely use them again next time I need an upholstery cleaning. 10/10 experience!
Oliver was on time and did an amazing job cleaning.
Called Deep Steam for a quote on cleaning a couch and I had them come out the next day. Chris was our technician and did an amazing job. Professional, friendly and paid attention to detail. We plan on using them again to shampoo carpets. Price was more than reasonable and I appreciated they were available so quickly. Definitely recommend!
I had a company scheduled to do carpet and upholstery cleaning. They canceled last minute. I called Kiro he came day of we had multiple things done carpet which had strains/upholstery leather had spots he was able to get most spots one spot couldn’t be treated due to oil this is a rental property. The previous…
Deep Steam delivered a highly professional and efficient experience. They clearly explained which service was needed and the reasons behind their recommendation. After the cleaning, my couch looked completely brand new. Highly recommend, and will be using them for future services. Thank you!
They came out same day I called due to a cancellation. Kiro was professional and knowledgeable. Unfortunately our LR rug needed to be sent out to be cleaned but I got our upholstered king bed and area rug cleaned. I will do a follow up review once I receive my large LR area rug back.
Donald came and made sure everything (full upstairs carpet and 5 piece sectional) was cleaned and smelled great! I called the company early in the morning and they were able to get to me same day. Great experience with the company and Donald was the best!
Donald was very nice and took care of my cleaning needs. My daughter's room had makeup stains and they came right out. My house smells great and rooms look just as great. Had 2 bedrooms, large loft, stairs to loft, a large sectional with oversized ottoman, sofa and loveseat. Also clean all decorative throw pilows…
Chris did an amazing job deep cleaning our sectional! Will definitely use them again in the future 😁
Oliver and Donald arrived on time and got right to work. They were courteous and respectful. They were very efficient and our furniture looks awesome!
Kiro was able to get me in next day for an emergency sectional cleaning. Wed just purchased the sofa from someone and the photos they showed were not what we got. The sofa was covered in urine and grime. Kiro and Oliver came in not only very professional but very kind. They deep cleaned the frame for us and gave us…
Donald did a remarkable job fixing up our chairs and leather couch. Was able to schedule for next-day service. Great prices and kind service! Will be using them again in the future!
This company is a life-saver! Not only did they save me time, money, and manpower from having to purchase a whole new couch, but they booked and completed the service in under 24 hours! Every interaction with every employee was so professional and friendly. These guys are awesome and definitely gained a returning…
He was on time, professional, and he explained exactly what he was going to do! What an excellent job and we will be using their service again✨✨✨⭐️⭐️🤩
The best! I hire deep steam for carpets, rugs and upholstery cleaning for both myself and for clients and everyone is always super impressed.
I mean , clean! Donald was spectacular. Attention to detail and very friendly.
Donald came same day and got the stains out of our carpet and rug. Great service!
Mina was fantastic my sofa and chair look brand new
He was on time and very fast. My white couch was destroyed from having two puppies, but now it looks and smells brand new. Highly recommend
Awesome!! I will for sure use Donald and Oliver for all my cleaning needs!
This was our first time using this company, and we are very impressed. Mina did an excellent job today and was very accommodating when I wanted to add additional services on the spot.
Donald and Oliver did an excellent job.
Mina was amazing carpets and chairs look brand new!
Mina arrived within the expected window of time and got started on cleaning our carpet and upholstery right away. He did a thorough job and everything looks and smells great! Thanks, Mina!
Chris was super friendly, professional and did an amazing job - we would highly recommend him and this company!
First-time using Deep Steam and will definitely be using them again Mina is very meticulous and did a great job on our sectional and car interior.
Quick, and very thorough!!! They actually extend the life of my old carpet.
Mina was great! Very professional!
Mina did a great job cleaning my carpets! I highly recommend Deep Steam Floor Care & Restoration.
Kind, courteous and did a great job on our couches
Amazing service! Kiro cleaned two of our sofas that our three dogs have made messes on. They look good as new.
They did a wonderful job! Very professional, quality work & very accommodating to my conference calls; highly recommend!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 196 | $170–$371 |
| Steam cleaning | 184 | — |
| General carpet cleaning | 183 | $170–$340 |
| Pet stain & odor removal | 153 | $153–$366 |
| Deep clean | 122 | $263–$471 |
| Upholstery cleaning | 92 | $189–$377 |
| Area rug cleaning | 72 | $176–$453 |
| Standard cleaning | 22 | $146–$247 |
