Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Del Norte Animal Clinic receives a 4.8-star rating from 591 reviews, with customers frequently highlighting efficient appointments, compassionate care for anxious pets, and thorough explanations of medical procedures. Recurring themes include the clinic's responsiveness to scheduling requests and the friendly demeanor of the veterinary staff. However, lower-rated reviews indicate concerns regarding communication gaps during exams, limited availability for urgent care, and dissatisfaction with specific administrative interactions.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
591 Google reviews we collected
Phrases our text analysis found in 413 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 413 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very patient and caring throughout the exam.”
“They have no compassion nor hope and the vet made me feel like I was lying even though I wasn't.”
“My highest praise goes to everyone there and I will keep them as my veterinarian because of this amazing experience during a difficult time.”
“Poor service and they clearly do NOT care for their patients.”
“They did a tremendous job of taking care of our cat through an injury and I would recommend them to anyone.”
“…op off and they lie they didn’t even feed my dog for 6 hours I highly do not recommend a drop off because they get very agitated when you ask how they…”
“They are very reasonable compared to other vets that I’ve checked out and it’s a private practice apparently two women vets both of whom are just extr…”
“But, hey, DN isn't very expensive -- one good thing, I guess.”
“He is healthy and they are very responsive to making appointments and giving good advice and good medical care.”
“She answered all our questions and gave us good options for ongoing care for our pet.”
“I’ve been bringing my puppies here for about 15 years, and awesome feeling to know I can trust you with my furry family!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Del Norte Animal Clinic for 1 kind of job. Pick one to see what they paid and said.
Recently adopted a shelter dog and scheduled her wellness check up with Del Norte Animal Clinic. My dog is shy and timid and they worked well with her behaviors to complete the exam. They were very patient and caring throughout the exam. Definitely a positive experience and will continue scheduling my dog's appointments there.
Our dog Henry has been well taken care of at Del Norte for over five years. He is healthy and they are very responsive to making appointments and giving good advice and good medical care. We love the clinic and the veterinarians in the staff there.
wonderful care for your pet, Dr. Williams is a wonderful, caring and friendly person
I had a tech appointment for an injection for my dog’s allergies. I was in and out of the clinic within 10 minutes, which is very important for me because I only have a 30 minute lunch break.
As always, Dr. Tatoris was very attentive and thorough. She answered all our questions and gave us good options for ongoing care for our pet. We absolutely trust both her and Dr. Kern when it comes to our cat!
Great place. Always happy when I leave because I feel as though my dog and cat were well cared for by staff. Price is starting to get a little hard to manage but will continue to go here. Have been using this clinic for 25 years.
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 30 | — |
4.8 ★★★★★ 591 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Recently adopted a shelter dog and scheduled her wellness check up with Del Norte Animal Clinic. My dog is shy and timid and they worked well with her behaviors to complete the exam. They were very patient and caring throughout the exam. Definitely a positive experience and will continue scheduling my dog's appointments there.
Great as always!
Our dog Henry has been well taken care of at Del Norte for over five years. He is healthy and they are very responsive to making appointments and giving good advice and good medical care. We love the clinic and the veterinarians in the staff there.
wonderful care for your pet, Dr. Williams is a wonderful, caring and friendly person
I had a tech appointment for an injection for my dog’s allergies. I was in and out of the clinic within 10 minutes, which is very important for me because I only have a 30 minute lunch break.
As always, Dr. Tatoris was very attentive and thorough. She answered all our questions and gave us good options for ongoing care for our pet. We absolutely trust both her and Dr. Kern when it comes to our cat!
Great place. Always happy when I leave because I feel as though my dog and cat were well cared for by staff. Price is starting to get a little hard to manage but will continue to go here. Have been using this clinic for 25 years.
Thank you so much for taking the time to leave a positive review of your experience with us, Jayma. Our team sincerely appreciates it!
Thorough and compassionate examination.
Thank you so much for taking the time to give us a 5-star review. Your feedback means a lot to us!
Love this place. I’ve been bringing my puppies here for about 15 years, and awesome feeling to know I can trust you with my furry family!
The vet assistant and vet were very professional and efficient. Every procedure was explained to me. The impacted anal gland in my poodle was expressed and the result is relief for her and me. Her necessary shots and oral medication were administered without issue. Great job!
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
