Junk removal service · Randolph Town, MA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%98+30.2Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 231 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★57 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Delights Junk Removal in Randolph Town, MA, consistently praise the company's punctuality, rapid response times, and reasonable pricing. Customers frequently highlight the team's professionalism, friendly demeanor, and thorough cleaning of properties after removing items like garage clutter, furniture, and shed contents. With a perfect five-star rating from fifty-seven reviews and full owner engagement, the service is described as efficient and reliable, with no recurring criticisms noted in the provided excerpts.
Google rating: 5.0 out of 5 from 57 reviews (100% five-star).
Reviews on this page: 57 Google reviews (52 with written comments, 6 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Hazardous Material Removal Service serving Randolph Town, Massachusetts.
Data from Google, last updated November 10, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Delights Junk removalHazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Delights Junk removal: 99/100 on this factor. Category median: 93.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Delights Junk removal: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Delights Junk removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 67.–
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Bar = this company · dark tick = category median.
Star ratings
57 Google reviews we collected
5.0of 5
5 stars57100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 52 written reviews
100%praise
Praise135100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response2921%
Would recommend2619%
Staff & attitude2317%
Quality & results2216%
Price & value1813%
Communication118%
Honesty & trust64%
What customers talk about
We read 52 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He got back to me immediately after I placed an inquiry on thumbtack.”
“I used delights junk removal they so nice and they do great job I recommend it”
“He was super friendly, professional, and easy to work with.”
“They provided a great service , I will continue to use them in the future”
“They removed all my old basement carpet for a reasonable price, were easy to communicate with, and even swept the garage after finishing.”
“Fast, great communication, excellent price, reliable and courteous.”
“I highly recommend them to anyone looking for reliable junk removal services!”
People customers mention
Mitch4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Julie4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Mitch was awesome! He got back to me immediately after I placed an inquiry on thumbtack. He was on time and quick and sooooo nice!!! I will absolutely hire Mitch again and refer him to anyone that needs junk removal!
Danielson1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I used delights junk removal twice now . They provided a great service , I will continue to use them in the future
Steph2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Highly recommend Delights Junk Removal! He did an amazing job at a super reasonable price! The amount of junk turned out to be much more than what he expected from the pictures, but he still took care of everything and cleared it all out without any complaints. He was super friendly, professional, and easy to work…
Patricia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had so much stuffs to throw away, everything was handled smoothly. They left my garage spotless. I definitely recommend anyone that’s looking for a junk service, delights junk removal will be your best choice. Thanks again guys!
Elida2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing service. I called and they did the job the same day. Everything was gone my backyard looked nice and clean. I will use them in the future, I definitely recommend delights junk removal.
Stevens1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Courteous,respectful,and on time.Took care of everything,nice to do business with.Thanks again guys
Mitch was awesome! He got back to me immediately after I placed an inquiry on thumbtack. He was on time and quick and sooooo nice!!! I will absolutely hire Mitch again and refer him to anyone that needs junk removal!
Response from the owner · 3 days ago
Thank you so much, Julie! It was a pleasure helping you, and We’re glad the quick response and on time service made your junk removal easy. We really appreciate the referrals and look forward to working with you again.
Gina Fernandes3 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I used delights junk removal they so nice and they do great job I recommend it
Response from the owner · 5 days ago
Thank you so much, Gina! We're glad you had a great experience with our junk removal service. We really appreciate the recommendation and look forward to helping you again anytime!
Danielson Ribeiro1 reviewiTotal number of Google reviews Danielson has written across all businesses on Google Maps, not just this one.
I used delights junk removal twice now . They provided a great service , I will continue to use them in the future
Response from the owner · 5 days ago
Thank you, Danielson! We really appreciate you choosing Delights Junk Removal again. Repeat customers mean a lot to our family-owned team, and we'll be here whenever you need junk removal in the future!
Steph2 reviewsiTotal number of Google reviews Steph has written across all businesses on Google Maps, not just this one.
Highly recommend Delights Junk Removal! He did an amazing job at a super reasonable price! The amount of junk turned out to be much more than what he expected from the pictures, but he still took care of everything and cleared it all out without any complaints. He was super friendly, professional, and easy to work with. Really appreciate his hard work and will definitely recommend him to all my friends and family!
Response from the owner · a week ago
Thank you so much, Steph! We're glad we could clear everything out for you, even with more junk than expected. Providing affordable junk removal with friendly, professional service is what we're all about, and we really appreciate you recommending Delights Junk Removal to your friends and family!
Patricia Martins1 reviewiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
I had so much stuffs to throw away, everything was handled smoothly. They left my garage spotless. I definitely recommend anyone that’s looking for a junk service, delights junk removal will be your best choice. Thanks again guys!
Response from the owner · a week ago
Thank you so much, Patricia! We're glad we could take care of your garage cleanout and leave the space spotless. We really appreciate you recommending Delights Junk Removal, and we're here anytime you need junk removal again!
Elida Martins2 reviewsiTotal number of Google reviews Elida has written across all businesses on Google Maps, not just this one.
Amazing service. I called and they did the job the same day. Everything was gone my backyard looked nice and clean. I will use them in the future, I definitely recommend delights junk removal.
Response from the owner · a week ago
Thanks, Elida! We're happy we could get your backyard cleared with same day junk removal. It was a pleasure helping you, and we look forward to working with you again. Thank you for the recommendation!
Stevens Market1 reviewiTotal number of Google reviews Stevens has written across all businesses on Google Maps, not just this one.
Courteous,respectful,and on time.Took care of everything,nice to do business with.Thanks again guys
Response from the owner · a week ago
Thank you so much! It was a pleasure working with you, and we're glad we could show up on time and take care of everything. We appreciate you choosing Delights Junk Removal, and we're here anytime you need junk removal again!
Jamie Romain4 reviewsiTotal number of Google reviews Jamie has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Excellent service from start to finish! I reached out via text, received an immediate response, and they were able to come out the same day. They were prompt, professional, and efficient, making the entire junk removal process quick and hassle-free. I truly appreciate their responsiveness and quality of service. I highly recommend them to anyone looking for reliable junk removal services!
Response from the owner · a week ago
Thank you, Jamie! Quick responses and same day service are what we aim for on every job, so we're glad we could make your junk removal hassle-free. We appreciate you trusting our family owned team and recommending us across the South Shore!
Janet4 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
We did a large cleanout of a garage. Called Delights Junk removal on a Saturday AM. Quick and timely reply. By Sunday 1130 AM, the driveway was completely clear of our large pile, much of it heavy. He even swept the driveway spotless!! Fast, great communication, excellent price, reliable and courteous. We will definitely use him again and highly recommend this company!!!! Thank you!!
Response from the owner · a week ago
Thank you so much for the 5-star review! Sweeping up after every junk removal job is standard at Delights Junk Removal. We appreciate the recommendation and look forward to helping with your next cleanout!
Tchelsea Emma Georges4 reviewsiTotal number of Google reviews Tchelsea has written across all businesses on Google Maps, not just this one.
Awesome service. Definitely recommend delights junk removal. They get the job done!
Response from the owner · 2 weeks ago
Thank you for the 5-star review! We’re glad you were happy with our junk removal service. We appreciate your support and look forward to helping with your future junk removal and cleanout needs!
