Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate the business five stars based on eighty-two reviews, with the owner not replying to any comments. Customers consistently describe the staff as knowledgeable, professional, and patient, noting that the team explains tax laws clearly and handles complex situations with care. Many clients have used the service for over a decade, citing a comfortable environment and thorough attention to detail. The only criticism found in the data is a complaint about long wait times when waiting to be called.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
82 Google reviews we collected
Phrases our text analysis found in 66 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 66 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, very professional, very knowledgable.”
“I highly recommend Deloris to anyone looking for trustworthy and knowledgeable tax services.”
“Delores provided exceptional service for me and my dad with filing his taxes and getting a matter resolved that has been ongoing for 3-4 years.”
“What impressed me the most was how much she genuinely cared.”
“She checked on me throughout the process, patiently explained everything in a way I could understand, and made sure nothing was overlooked.”
“Delores and her staff are awesome, they work in a timely fashion and are always helpful”
“If there is a WAIT, Its is well WORTH it.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired DELORES PROFESSIONAL TAX SERVICE for 6 kinds of job. Pick one to see what they paid and said.
Great service, very professional, very knowledgable. Very informative. 1000% recomend..
Delores and her staff are very knowledgeable, courteous,honest and very professional. You don't only leave feeling very satisfied but a well learning experience.Thank you Delores and your team for a job well don.God bless.
I had the absolute best tax experience at Delores Professional Tax Service! From the moment I walked in, the staff was welcoming, professional, and incredibly knowledgeable. Ms. Delores has over 20 years of experience and it truly shows. Before I even came in, I had several referrals telling me I had to go to her…
I have been coming here from the beginning, 25 years. Best Tax person on the planet. Everyone is extremely knowledgeable of all existing and new laws pertaining to taxes. If you have a business, no matter how small or big, they got you. Family orientated. Comfortable and Safe environment.
Delores provided exceptional service for me and my dad with filing his taxes and getting a matter resolved that has been ongoing for 3-4 years. My dad has been going to Delores for 10 years and this is my 2nd year filing my taxes with Delores and I will be going back to file for a 3rd year. She’s very detailed…
Delores is hands down the best tax professional in Miami. She is incredibly kind, highly professional, and pays close attention to every detail. She explains everything thoroughly and made the entire process smooth and stress-free. I honestly recommend her 100%. If you want expert tax services you can truly trust,…
| Job | Reviews | Category typical |
|---|---|---|
| Income tax return filing | 6 | — |
| Tax Accounting | 3 | — |
| Business tax services | 3 | — |
| Income tax return preparation | 2 | — |
| Local tax return preparation | 2 | — |
| Tax problem consulting | 2 | — |
5.0 ★★★★★ 82 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service, very professional, very knowledgable. Very informative. 1000% recomend..
From the moment I walked into Dolores Tax Services feeling overwhelmed and stressed about an IRS situation, Dolores gave me something I hadn’t felt in a long time—hope. She looked me in the eyes and confidently said, “Everything is going to be okay. We’ll figure it out.” And she kept that promise. Her dedication and work ethic are truly unmatched. There were nights we worked until 2:00 in the morning, going through every document line by line, searching for every mistake and every error to prove that I had done nothing wrong. I was exhausted and ready to call it a night, but Dolores never lost focus. She never complained, never rushed, and never let fatigue get in the way. Her only goal was making sure every detail was correct and every problem was solved. What impressed me the most was how much she genuinely cared. She checked on me throughout the process, patiently explained everything in a way I could understand, and made sure nothing was overlooked. She kept organized copies for me, for the IRS, and for her records. She covered every possible angle and left absolutely nothing to chance. Dolores is more than a tax professional—she is compassionate, determined, incredibly knowledgeable, and fiercely committed to her clients. She doesn’t stop until the job is done, and she fights for you as if your case were her own. That kind of dedication is rare to find. If you’re looking for someone who truly knows their profession, pays attention to every detail, and genuinely cares about getting the best outcome for you, I wholeheartedly recommend Dolores Tax Services. She is simply the best, and I will forever be grateful for everything she did for me.
Delores is the absolute best! Very knowledgeable and professional
Delores and her staff are very knowledgeable, courteous,honest and very professional. You don't only leave feeling very satisfied but a well learning experience.Thank you Delores and your team for a job well don.God bless.
I had the absolute best tax experience at Delores Professional Tax Service! From the moment I walked in, the staff was welcoming, professional, and incredibly knowledgeable. Ms. Delores has over 20 years of experience and it truly shows. Before I even came in, I had several referrals telling me I had to go to her and her team. Now I see why! If you don’t know much about taxes when you arrive, you’ll leave educated and informed. She even calls it “the learning experience,” and that’s exactly what it is. One thing that really stood out to me was how diverse her clientele is people of all races, ages, and even individuals traveling from far distances just to have their taxes done by her team. That speaks volumes about the trust and reputation she’s built. This was a 10/10 experience. If I could give 1,000 stars, I absolutely would!
I have been coming here from the beginning, 25 years. Best Tax person on the planet. Everyone is extremely knowledgeable of all existing and new laws pertaining to taxes. If you have a business, no matter how small or big, they got you. Family orientated. Comfortable and Safe environment.
Delores provided exceptional service for me and my dad with filing his taxes and getting a matter resolved that has been ongoing for 3-4 years. My dad has been going to Delores for 10 years and this is my 2nd year filing my taxes with Delores and I will be going back to file for a 3rd year. She’s very detailed oriented, and she does as much as she can to help all of her customers even if it meant staying 2 hours after closing to help my dad with his matter. If you’re looking for quality service, and someone who is dedicated to helping you I would always recommend Delores
Delores is hands down the best tax professional in Miami. She is incredibly kind, highly professional, and pays close attention to every detail. She explains everything thoroughly and made the entire process smooth and stress-free. I honestly recommend her 100%. If you want expert tax services you can truly trust, Dolores is the one. I will always recommend her without hesitation.
The services were great! Delores really assisted me very well. I would recommend her to anyone.
Been Coming To Delores Since I Could File Taxes Its Always A Pleasure. Very Professional And Comfortable Environment. Thank You For Your Services.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
