Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
DELORES PROFESSIONAL TAX SERVICE logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

DELORES PROFESSIONAL TAX SERVICE

Miami Gardens, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 123 tax preparation services · 5.0★ from 82 Google reviews

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Percentile vs other tax preparation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DELORES PROFESSIONAL TAX SERVICE is better than 97% of tax preparation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DELORES PROFESSIONAL TAX SERVICE is better than 97% of tax preparation services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DELORES PROFESSIONAL TAX SERVICE is better than 99% of tax preparation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DELORES PROFESSIONAL TAX SERVICE is better than 100% of tax preparation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DELORES PROFESSIONAL TAX SERVICE is better than 100% of tax preparation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DELORES PROFESSIONAL TAX SERVICE is better than —% of tax preparation services.–
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Reviews for your job

Customers hired DELORES PROFESSIONAL TAX SERVICE for 6 kinds of job.

DELORES PROFESSIONAL TAX SERVICE for income tax return filing

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Income tax return filing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Income tax return filing”

David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Delores and her staff are very knowledgeable, courteous,honest and very professional. You don't only leave feeling very satisfied but a well learning experience.Thank you Delores and your team for a job well don.God bless.

Great priceIncome tax return filingIncome tax return preparation
Tevon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had the absolute best tax experience at Delores Professional Tax Service! From the moment I walked in, the staff was welcoming, professional, and incredibly knowledgeable. Ms. Delores has over 20 years of experience and it truly shows. Before I even came in, I had several referrals telling me I had to go to her…

Great priceTax AccountingIncome tax return filingBusiness tax services
Kyle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Delores provided exceptional service for me and my dad with filing his taxes and getting a matter resolved that has been ongoing for 3-4 years. My dad has been going to Delores for 10 years and this is my 2nd year filing my taxes with Delores and I will be going back to file for a 3rd year. She’s very detailed…

Great priceIncome tax return filing
Nisha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The services were great! Delores really assisted me very well. I would recommend her to anyone.

Great priceIncome tax return filingTax planning
MissLocal Guide · 106 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Delores Tax Service is truly a professional and trustworthy business. Ms. D has been in the tax business for over 20 years, and it shows in everything she does. She doesn’t just prepare your taxes—she educates you, advocates for you, and makes sure you understand your financial situation. She’s available year-round,…

Tax problem consultingNew business tax consultingTax Accounting
Maria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Delores has been God sent for me for more than 15 years. I completely trust and rely on her expertise.

Great priceTax problem consultingIncome tax return filingIncome tax return preparation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Income tax return filing6—
Tax Accounting3—
Business tax services3—
Income tax return preparation2—
Local tax return preparation2—
Tax problem consulting2—

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