Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
Google reviewers rate DeMay Spa 4.9 out of 5 based on 165 reviews, with the owner responding to 78% of them. Customers frequently praise the relaxing atmosphere, attentive staff, and quality of facials and massages. However, some low-star reviews criticize the rigid cancellation policy and describe the booking process as stressful or inflexible, which detracted from the overall experience for those individuals.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
166 Google reviews we collected
Phrases our text analysis found in 139 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 139 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I was a little nervous at first but everyone was so sweet and nice.”
“I highly recommend it to anyone looking for a truly relaxing and therapeutic experience.”
“Would not recommend.”
“The customer service was top-notch, and the entire experience was outstanding from start to finish.”
“I had the worst acne and terrible hormonal flare ups.”
“I've been to a lot of spas over the years, and DeMay Spa is genuinely one of the BEST experiences I've had.”
“The staff are incredibly kind, attentive, and make you feel comfortable right away.”
“The scalp treatment was the cherry on top, there’s no way to explain it other than I was nodding off and caught myself about to snore multiple times!”
“I had a facial and a massage and it was worth every penny.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired DeMay Spa for 5 kinds of job. Pick one to see what they paid and said.
The best facial that I ever received. I was a little nervous at first but everyone was so sweet and nice. I will definitely go back!
DeMay Spa is the ultimate in comfort. There is nothing like it anywhere in the area. It's warm and welcoming. I got the fall special. It was a fall facial and pumpkin cream massage. They now have frequency noise canceling headphones. It's amazing to set your mind and body at ease before (or after) a service.You…
My daughter gave me a gift card last Christmas. I was feeling stressed so I booked a massage with Dana and a facial with Maygon. Both were MAGICAL!! I’ll definitely be back!!
Off the charts experience. Attention to detail was first class. Highly recommend.
Rachel is an amazing massage therapist. One of the best massages I’ve ever had! I highly recommend it to anyone looking for a truly relaxing and therapeutic experience. I will definitely be going back!
We had a wonderful couples massage today with Maygon and Rita. Everything about DeMay Spa is amazing. The decor and ambience sets the stage for a relaxing experience. We will return!
| Job | Reviews | Category typical |
|---|---|---|
| Facial | 17 | — |
| Massage | 17 | — |
| Massage therapy | 12 | — |
| Skin treatments | 10 | — |
| Body waxing | 2 | — |
4.9 ★★★★★ 165 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
The best facial that I ever received. I was a little nervous at first but everyone was so sweet and nice. I will definitely go back!
DeMay Spa is the ultimate in comfort. There is nothing like it anywhere in the area. It's warm and welcoming. I got the fall special. It was a fall facial and pumpkin cream massage. They now have frequency noise canceling headphones. It's amazing to set your mind and body at ease before (or after) a service.You can't give yourself or anyone else a better gift than this!
Paula, thank you for the wonderful review! The gift of DeMay! Nothing better! We love that your spring special was so memorable for you! We hope to see you again real soon!
My daughter gave me a gift card last Christmas. I was feeling stressed so I booked a massage with Dana and a facial with Maygon. Both were MAGICAL!! I’ll definitely be back!!
Off the charts experience. Attention to detail was first class. Highly recommend.
Mike thank you for the 5 stars and great review!!! We try very hard to pay attention to the small details to make everyone's experience unique! Thank you for noticing!!!
Rachel is an amazing massage therapist. One of the best massages I’ve ever had! I highly recommend it to anyone looking for a truly relaxing and therapeutic experience. I will definitely be going back!
Mary, thank you for the great review and 5 stars! We would have to agree with you about Rachel! Although, we love all our massages therapists equally, it sounds like Rachel is a great fit for you! We can't wait for your return!
We had a wonderful couples massage today with Maygon and Rita. Everything about DeMay Spa is amazing. The decor and ambience sets the stage for a relaxing experience. We will return!
John!!! Thank you for the 5 stars and great review!! We will be happily awaiting you and your guests return!!
I had an absolutely wonderful time at Demay. I had my first ever facial and trip to a real spa and was incredibly happy. I did a signature facial with Jamie who was very welcoming, caring, and attentive to my needs. I also had dermaplaning from Maygon which was great. She ensured all my questions were answered and that I was fully informed. Most importantly, both Jamie and Maygon paid extra special attention to my tree nut allergy which is present in certain skincare products. My face felt phenomenal ALL day long and I cannot wait to go back. The spa lounge area was so relaxing. The dim lighting throughout, calm music, water features, and sitting area was fantastic. I sat in the lounge chairs before and after my facial and it elevated the experience 100%. I brough my book and could've happily spend all day there. I highly highly recommend Demay, as well as Jamie, for a safe, caring, and welcoming experience.
Grace!!! Thank you for that amazing review!! We do take the allergies of our guests very seriously!!! We're so happy you loved your signature facial, and your time in our lounge! It sounds like you really took it all in and we LOVE that!! We'll see you again soon we hope!!!
Rita is absolutely incredible! She helped me through my pregnancy immensely, and I’m so happy to be back with her postpartum! She truly has amazing skills and a glowing energy about her. I cannot recommend Rita enough!
Alyssa! Thank you for that incredible review and all the stars!! There is something about knowing our maternity guest feel so comfortable during their massage!! It is a very delicate time. You are correct, Rita IS amazing!! We're happy to see you postpartum as well!!!
I've been to a lot of spas over the years, and DeMay Spa is genuinely one of the BEST experiences I've had. From the moment you walk in, everything feels calm, welcoming, and so thoughtfully curated. Every detail has clearly been considered, creating an atmosphere that feels like a true oasis the second you step through the door. The customer service is exceptional. The staff are incredibly kind, attentive, and make you feel comfortable right away. You can tell they genuinely care about their clients and want every part of your visit to feel special. Every treatment I've had has been AMAZING, and I always leave feeling refreshed, relaxed, and like I've actually hit the reset button. The space is spotless, peaceful, and has such a luxurious yet unpretentious vibe. If you're looking for a place where you can completely unwind and know you're in the best hands, I can't recommend DeMay Spa enough!!!! It's one of those rare places that exceeds your expectations, and you'll find yourself recommending it to everyone you know.
Julianna! Thank you so much for your review of our Spa with all the great stars!! It was our pleasure to give you the best spa experience we think that you, and everyone deserves. It should definitely be a change of pace the moment you walk in!! Thank you again for visiting us and letting us pamper you!!! We hope you'll visit again soon!!
Both Rachel and Pam are top tier professionals. Their knowledge and client care are unmatched. My full body massage was exactly what was needed to address the tightness and knots in my body. I was impressed by the techniques and level of attention Rachel had. Pam is incredibly knowledgeable with skin care and treatment. My facial massage was a breath of fresh air and a perfect balance of care and relaxation. I highly recommend this practice and these two professionals. Looking forward to my next appointments.
Joseph, thank you so much for all the stars and kind words of our spa professionals! Rachel and Pam are a great duo and were thrilled to hear the tension you have is being relieved. We are looking forward to your next appointment as much as you are!
Analyzing 8,726,4628.7M ReviewsFor 24,94624.9K Experts
