Experts Reviews · Company report
DeMay Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%82+19.9Value 14%90+12.7Replies to reviews 7%81+5.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

DeMay Spa

Phoenixville, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 101 wellness services · 4.9★ from 165 Google reviews

Report card

Percentile vs other wellness services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.DeMay Spa is better than 89% of wellness services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.DeMay Spa is better than 82% of wellness services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.DeMay Spa is better than 100% of wellness services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.DeMay Spa is better than 90% of wellness services.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.DeMay Spa is better than 100% of wellness services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.DeMay Spa is better than 81% of wellness services.A
81

Reviews for your job

Customers hired DeMay Spa for 5 kinds of job.

DeMay Spa for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.92%

All 17 Google reviews tagged “Facial”

AmyLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The best facial that I ever received. I was a little nervous at first but everyone was so sweet and nice. I will definitely go back!

Not sureFacial
MikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Off the charts experience. Attention to detail was first class. Highly recommend.

FacialMassage therapyMassage
GraceLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had an absolutely wonderful time at Demay. I had my first ever facial and trip to a real spa and was incredibly happy. I did a signature facial with Jamie who was very welcoming, caring, and attentive to my needs. I also had dermaplaning from Maygon which was great. She ensured all my questions were answered and…

Reasonable priceSkin treatmentsFacial
Joseph3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Both Rachel and Pam are top tier professionals. Their knowledge and client care are unmatched. My full body massage was exactly what was needed to address the tightness and knots in my body. I was impressed by the techniques and level of attention Rachel had. Pam is incredibly knowledgeable with skin care and…

Great priceFacialMassage therapy
ValLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have had multiple services from DeMay Spa. A light and bright facial, the max facial, leg, underarm and bikini wax. Everything has been fabulous. Everyone is so kind. The atmosphere is on point. I will continue to visit for regular facials and maxing.

Body waxingFacial
DeanaLocal Guide · 90 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

It's always a great day at De May! The minute I arrive, my stress level decreases. The check in is easy, Rachel is an expert massage therapist with magical healing hands and Mary Jean is a master estethician of revitalizing facials. If you are not sure which service is for you, give the spa a call. The girls…

Great priceFacialMassage
Susan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful experience at the DeMay Spa. Definitely try this Spa, you won’t be disappointed!

Reasonable priceSkin treatmentsFacial
SamanthaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I recently had a facial with Jasmine at DeMay Spa and it was honestly one of the most relaxing experiences I’ve had in a long time. The facial itself was amazing, but the light massage during the service completely put me to sleep. 😂 The spa is beautiful, peaceful, and relaxing from the second you walk in. They…

Customer photo from Samantha's reviewCustomer photo from Samantha's review
Great priceSkin treatmentsFacial
OliviaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I can't recommend DeMay Spa highly enough! I had a facial and a massage and it was worth every penny. The staff and therapists are all so friendly and the atmosphere is very relaxing and calm. I will definitely be returning. If you are debating, just book! You won't regret it.

Reasonable priceFacialMassage
KatyLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★

services were great and the spa has a great atmosphere. But I had to come with a cold because of the cancelation policy which made it difficult to fully enjoy the services. I also thought the attendant at the front was overly aggressive about asking about gratuities and asking me to vote for them as the best spa,…

OverpricedSkin treatmentsFacialMassage
Lindsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This spa is always amazing! I love the relaxing environment and all the services are amazing. I couldn't recommend DeMay more!

Great priceSkin treatmentsFacialMassage
Kimberly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rita was amazing for massages and services. This place is unassuming, it looks like a corporate center outside but the inside feels like a spa. There was lots of friendly, helpful staff and the amenities were very boutique-spa like. Their signature scent line is so calming and lovely. (gardenia and lime) sometimes…

Reasonable priceSkin treatmentsFacial
Tina6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My first time visiting DeMay Spa, but it did not disappoint! Jamie, my esthetician, was great and very knowledgeable. The facial itself was wonderful, and I loved their lounge to relax in before the treatment.

Reasonable priceFacial
elisabethLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Always a stellar experience. The service, from front desk to practitioner, is impeccable. I’ve received many facials from different estheticians, and all were exceptional. The perfect mix of relaxation & skin/skincare knowledge. You can also tell that every little detail of the spa is thought out and intentional.…

Reasonable priceFacial
Gillian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love it here!! Highly recommend!

Reasonable priceBody waxingFacialMassage
Maddie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Amazing service, cute decorations, great facials, nice people. Definitely worth the price 5 out of 5 stars!!

Great priceFacial
SamLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

FacialMassage therapy

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 59%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Facial17—
Massage17—
Massage therapy12—
Skin treatments10—
Body waxing2—

Compare with