Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Dependable Roofing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty66−3.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Dependable Roofing Inc

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.9★ from 121 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dependable Roofing Inc is better than 93% of soffit and fascia contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dependable Roofing Inc is better than 95% of soffit and fascia contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dependable Roofing Inc is better than 66% of soffit and fascia contractors.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 24% of soffit and fascia contractors.D
24

Reviews for your job

Customers hired Dependable Roofing Inc for 7 kinds of job.

Dependable Roofing Inc for roof inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–5,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Roof inspection”

Lucas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dependable came and analyzed the situation. They weren't certain it would fix the problem at the time but after the most recent rain storm we had, the issue seems to be resolved. Took them less than an hour!

Paid $1–5,000Reasonable priceRoof inspectionRoof repair
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I bought a townhouse & called Dependable Roofing for an inspection due to the age of the roof. They came out promptly, gave me a quote for the repair and a quote to replace the entire roof as well. Both quotes were very reasonable and fair! I scheduled the repair and again, they came out right on time, were…

Paid $1–5,000Great priceRoof inspectionRoof repair
marjorieLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We recommend this business for your roofing needs. The communication from them was good, and the roof was installed as promised and their cleanup after was great.

Reasonable priceRoof inspectionRoof installationService not listed
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dependable Roofing did an outstanding job inspecting, repairing, and replacing some of the many diverse roofs (including steeply pitched slate) on our old house. We will continue using them for all or our roofing needs.

Paid $20,000+Reasonable priceRoof inspectionRoof repairRoof installation
Les8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Responsive, highly skilled, repairs performed and roof check provided. Received a thourough explanation. Repair cost lower and with the skills and repairs provided a huge bargain

Paid $1–2,000Great priceRoof inspectionRoof repairRoof damage repair
Lin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great expertise, installation, and cleanup. Friendly staff. Used Dependable Roofing for over 15 years for our roof service and replacement needs.

Roof damage repairRoof inspectionRoof installation
TimLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Paid $1–5,000Roof inspection
YH6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $1–2,000Reasonable priceRoof inspectionRoof repair

Price

$1.0k-91% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 60%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair29$1.3k–$13k
Roof repair for storm & wind damage27$438–$10k
Roof installation22$11k–$20k
Roof inspection8—
Roof damage repair6—
Gutter installation4—
Skylight repair4—

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