Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Dependable Roofing Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty66−3.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Dependable Roofing Inc

Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.9★ from 121 Google reviews

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Report card

Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dependable Roofing Inc is better than 93% of soffit and fascia contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dependable Roofing Inc is better than 95% of soffit and fascia contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dependable Roofing Inc is better than 66% of soffit and fascia contractors.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 24% of soffit and fascia contractors.D
24

Reviews for your job

Customers hired Dependable Roofing Inc for 7 kinds of job.

Dependable Roofing Inc for roof repair

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Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1–5,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.3k–$13k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Roof repair” · showing 20

Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

So pleased with the job done to replace our metal roof with a shingled roof! Great crew!

Paid $25,000–30,000Reasonable priceRoof repair
Jean3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The Dependable Roofing Company responded very quickly to our request. We have a slate roof and needed some repair work done following a wind storm. They came the very next day after our call. And they did the necessary repairs quickly and efficiently.

Paid $1–5,000Reasonable priceRoof repair
Lucas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dependable came and analyzed the situation. They weren't certain it would fix the problem at the time but after the most recent rain storm we had, the issue seems to be resolved. Took them less than an hour!

Paid $1–5,000Reasonable priceRoof inspectionRoof repair
kendal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service and workmanship by this company! This is the 2nd roof job DRI has completed for us and we are very pleased with the quality of work and professionalism. Highly recommend them!!

Paid $1–5,000Great priceSkylight repairRoof repair
Briette1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The team working on our roof was very professional. Great job replacing the valleys on our slate roof.

Paid $5,000–10,000Reasonable priceRoof repair
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I bought a townhouse & called Dependable Roofing for an inspection due to the age of the roof. They came out promptly, gave me a quote for the repair and a quote to replace the entire roof as well. Both quotes were very reasonable and fair! I scheduled the repair and again, they came out right on time, were…

Paid $1–5,000Great priceRoof inspectionRoof repair
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have used Dependable Roofing on two different locations with great results. I recommend highly. The quality of work and professionalism are outstanding. They are “ straight shooters” and will not sell something that is mot needed.

Paid $10,000–15,000Great priceGutter installationRoof repair
Ben3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dependable Roofing did an outstanding job inspecting, repairing, and replacing some of the many diverse roofs (including steeply pitched slate) on our old house. We will continue using them for all or our roofing needs.

Paid $20,000+Reasonable priceRoof inspectionRoof repairRoof installation
Christy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent they were here fast and got the job done right. I would highly recommend l!

Great priceRoof repair
Liz1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They arrived at my office and did a great job. Each employee was very professional

Paid $1–2,000Great priceRoof repairRoof damage repair
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The guys came out and looked at the problem and were able to remedy the situation quickly and patch what needed to be patch for my roof to stop leaking

Great priceRoof repair
Les8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Responsive, highly skilled, repairs performed and roof check provided. Received a thourough explanation. Repair cost lower and with the skills and repairs provided a huge bargain

Paid $1–2,000Great priceRoof inspectionRoof repairRoof damage repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Came to my house on short notice and fixed a leak. Workers kept me informed through the process. Excellent work. I'd highly recommend them.

Paid $1–2,000Great priceRoof repair
Fallon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Wonderful company, have used them many times to replace shingles.

Paid $1–2,000Great priceRoof repair for storm & wind damageRoof repair
isaac2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

good service

Great priceRoof repair
SeanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dependable Roofing exceeded my expectations with their exceptional service and prompt completion of the work. I confidently recommend them to anyone in need of roofing services, as they provide affordable solutions without compromising on quality. Choose Dependable Roofing for a hassle-free and satisfying experience!

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had a leak in our roof. Ryan thoroughly checked the roof and quickly fixed the area. No more leaking! It's been over 2 years since he fixed it. Great job! Would definitely recommend!

Roof repair+ Responsiveness+ Punctuality+ Quality
Lin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great expertise, installation, and cleanup. Friendly staff. Used Dependable Roofing for over 15 years for our roof service and replacement needs.

Roof damage repairRoof inspectionRoof installation
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Dependable Roofing for my business and my house. They always do an excellent job and are reasonably priced too.

Roof repairSkylight repairService not listed+ Quality+ Value
Jody1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast Service, 100% quality work. Very Satisfied. Will continue to use them when we can.

Roof repair

Show more roof repair reviews (9 more) →

Price

$1.0k-91% vs typical soffit and fascia contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 60%Overpriced 2%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair29$1.3k–$13k
Roof repair for storm & wind damage27$438–$10k
Roof installation22$11k–$20k
Roof inspection8—
Roof damage repair6—
Gutter installation4—
Skylight repair4—

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