Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%24+1.7Craft & service penalty66−3.4Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREDependable Roofing Inc
Chambersburg, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #28Position by Experts Score among all companies we track in this category. of 30 soffit and fascia contractors · 4.9★ from 121 Google reviews
Report card
Percentile vs other soffit and fascia contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dependable Roofing Inc is better than 93% of soffit and fascia contractors.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dependable Roofing Inc is better than 95% of soffit and fascia contractors.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Dependable Roofing Inc is better than 66% of soffit and fascia contractors.B
66
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dependable Roofing Inc is better than 100% of soffit and fascia contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dependable Roofing Inc is better than 24% of soffit and fascia contractors.D
24
Reviews for your job
Customers hired Dependable Roofing Inc for 7 kinds of job.
Dependable Roofing Inc for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Skylight repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 4 Google reviews tagged “Skylight repair”
JenniferLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Courteous and thorough
Skylight repair
kendal1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Excellent service and workmanship by this company! This is the 2nd roof job DRI has completed for us and we are very pleased with the quality of work and professionalism. Highly recommend them!!
Paid $1–5,000Great priceSkylight repairRoof repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very professional group of guys, replaced the entire roof and cleaned all the debris in a day and a half.
Paid $12,000–14,000Reasonable priceSkylight repairRoof repair for storm & wind damage
Matthew9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I have used Dependable Roofing for my business and my house. They always do an excellent job and are reasonably priced too.
Roof repairSkylight repairService not listed+ Quality+ Value
Price
$1.0k-91% vs typical soffit and fascia contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 39%Reasonable 60%Overpriced 2%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair | 29 | $1.3k–$13k |
| Roof repair for storm & wind damage | 27 | $438–$10k |
| Roof installation | 22 | $11k–$20k |
| Roof inspection | 8 | — |
| Roof damage repair | 6 | — |
| Gutter installation | 4 | — |
| Skylight repair | 4 | — |
