Dermatologist · Oak Forest, IL · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%54+34.3Reliability 28%29+8.2Replies to reviews 8%100+8.2Experts Score= 51Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.51SCORE
CGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 27 dermatologistsiPosition by Experts Score among all companies we track in this category. · better than 15%
4.5★★★★★174 Google reviews · 24 photos
86%five-star reviews
4.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
12.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers frequently praise the professional, courteous staff and clean facilities, noting that providers listen to patient concerns and offer clear treatment plans for conditions like acne and skin growths. Patients also appreciate the convenient on-site pharmacy and the ability to secure timely appointments. However, recurring criticisms involve scheduling difficulties, including last-minute cancellations and unresponsive communication, while some individuals reported dissatisfaction with unexpected billing costs and post-procedure follow-up care.
Google rating: 4.5 out of 5 from 174 reviews (86% five-star).
Reviews on this page: 174 Google reviews (114 with written comments, 5 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: October 21, 2026.
Service: Dermatologist serving Oak Forest, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
This companyDermatologists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Derick Dermatology - Oak Park: 54/100 on this factor. Category median: 90.C
54
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Derick Dermatology - Oak Park: 29/100 on this factor. Category median: 86.D
29
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Derick Dermatology - Oak Park: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Derick Dermatology - Oak Park: 100/100 on this factor. Category median: 71.A
100
Bar = this company · dark tick = category median.
Star ratings
174 Google reviews we collected
4.5of 5
5 stars15086%
4 stars42%
3 stars21%
2 stars11%
1 star1710%
Praise vs complaints
Phrases our text analysis found in 114 written reviews
94%praise
Praise15394%
Complaints106%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7546%
Speed & response2515%
Quality & results2213%
Communication1811%
Would recommend149%
Price & value53%
Honesty & trust42%
What customers talk about
We read 114 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“First time patient and I really felt like my concerns were heard and not just typed into a computer.”
“I was treated like a real person and time was spent on a treatment plan and gave me same day comfort.”
“It was a fantastic experience from the very first moment; I felt treated with great respect.”
“his place is incredible sucks in totally service, customer service is terrible in my experience check any other place other alternatives don’t waste y…”
“The doctor was very clear and the treatment plan was spot on.”
“I really enjoyed my visit with the staff and would recommend.”
“To make my story short, the best thing was also, I had the best free consultation with you guys that was awesome, unlike other derma that I have had e…”
“The one plus was my doctor was very nice but this boutique dermatologist will bill incorrectly and overcharge you.”
“She didn't just schedule an appointment; she genuinely asked how I was feeling and what my main concerns were.”
“They seem to want to scam people into paying the first bill.”
People customers mention
Fitzpatrick4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CConcheta13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
First time patient and I really felt like my concerns were heard and not just typed into a computer. I was treated like a real person and time was spent on a treatment plan and gave me same day comfort. I really enjoyed my visit with the staff and would recommend.
KKaylaLocal Guide · 27 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I can always get an appointment in a timely manner and am treated very well here. I have hormonal acne as well as some new growths and have gotten all of my concerns addressed in my last 2 visits in the last 2 weeks. Having an empathetic, knowledgeable and efficient team means the world to me.
I also love that they…
FFrederick2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★
My experience at this location was excellent. My Dissatisfaction is that after a biopsy I was told that further treatment would have to be completed at a different location, not convenient.
RRosie16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
They were very professional and caring got me and out quickly everyone was very nice and made you feel very relaxed!!!
GGary4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
very professional staff and courteous. I was early for my appointment and they were able to see me early.
JJ2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Muy amables y muy profesionales su atencion fue delo mejor me senti muy bien y en confianza las tres personas que me atendieron fueron muy amables con migo desde de la recepcionista y la asistente dela doctora y por su puesto la doctora super profecional muchas gracias por su atencion a todas nos vemos pronto en la proxima vicita .
First time patient and I really felt like my concerns were heard and not just typed into a computer. I was treated like a real person and time was spent on a treatment plan and gave me same day comfort. I really enjoyed my visit with the staff and would recommend.
Response from the owner · 6 days ago
Thank you so much for your kind words, we appreciate the positive review!
L
Louis Nealy7 reviewsiTotal number of Google reviews Louis has written across all businesses on Google Maps, not just this one.
I can always get an appointment in a timely manner and am treated very well here. I have hormonal acne as well as some new growths and have gotten all of my concerns addressed in my last 2 visits in the last 2 weeks. Having an empathetic, knowledgeable and efficient team means the world to me.
I also love that they have a built in pharmacy so I don't have to argue with Walgreens and my insurance company about my acne medications!
E
Edgar ConstantinoLocal Guide · 18 reviewsiTotal number of Google reviews Edgar has written across all businesses on Google Maps, not just this one.
My experience at this location was excellent. My Dissatisfaction is that after a biopsy I was told that further treatment would have to be completed at a different location, not convenient.
Response from the owner · 2 months ago
We apologize for the inconvenience of having to travel elsewhere for additional treatment. Our priority is that all our patients receive excellent care with the appropriate team that can assist. We are so glad you had a great experience at our Oak Park location.
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Rosie Martin16 reviewsiTotal number of Google reviews Rosie has written across all businesses on Google Maps, not just this one.
