Brian BrysonLocal Guide · 25 reviewsTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat Doctor’s, great staff. You won’t be disappointed.
Dermatology Associates of Oakbrook Terrace
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%90+57.2Reliability 28%82+23.2Replies to reviews 8%19+1.6Experts Score= 82Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 27 dermatologistsPosition by Experts Score among all companies we track in this category. · better than 35%
4.9 ★★★★★ 209 Google reviews · 24 photos
96%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review
Dermatology Associates of Oakbrook Terrace at a glance
Reviewers frequently praise the practice for thorough examinations, friendly staff, and efficient scheduling that minimizes wait times. Patients describe clear communication regarding treatment options and positive experiences with skin checks and mole removals. However, some individuals report significant delays, front desk scheduling errors, and billing confusion, while a few cite dismissive interactions during appointments.
- Google rating: 4.9 out of 5 from 209 reviews (96% five-star).
- Reviews on this page: 209 Google reviews (179 with written comments, 1 with photos).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 22, 2026.
- Service: Dermatologist serving Oak Forest, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Dermatology Associates of Oakbrook Terrace: 90/100 on this factor. Category median: 90.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Dermatology Associates of Oakbrook Terrace: 82/100 on this factor. Category median: 86.A
82
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Dermatology Associates of Oakbrook Terrace: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Dermatology Associates of Oakbrook Terrace: 19/100 on this factor. Category median: 71.F
19
Bar = this company · dark tick = category median.
Star ratings
209 Google reviews we collected
- 5 stars20096%
- 4 stars10%
- 3 stars10%
- 2 stars31%
- 1 star42%
Praise vs complaints
Phrases our text analysis found in 179 written reviews
- Praise28795%
- Complaints145%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude12441%
- Would recommend5418%
- Quality & results4314%
- Speed & response3813%
- Communication279%
- Honesty & trust83%
- Price & value72%
What customers talk about
We read 179 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jessica was personable, thorough and compassionate.”
“I would highly recommend for quality care, and kindness!”
“Allen because she was highly recommended by family and other doctors.”
“She was very thorough in examining my skin for any sign of possible issues.”
“The front desk staff is the worst.”
“Allen discovered my melanoma on my cheek & immediately referred me to a surgeon who performed Mohs surgery & then he recommended an awesome plastic surgeon.”
“The woman told me I was late, canceled the appointment and refused to let me see the Dr.”
“She took time to understand my concerns, was willing to talk through my options and knowledgeably explained the medication differences.”
“Virginia Allen and Dermatology of Oakbrook Terrace to anyone seeking a skilled, caring and trustworthy dermatology practice.”
“Iam always able to get an appointment here within reasonable time many dermatologist are several months out.”
“and had they audacity to charge me a $50 no show fee for the previous "missed" appointment.”
People customers mention
- Allen 76 reviews
- Julie 8 reviews
- Jessica 7 reviews
- Cassi 4 reviews
- Jourdan 4 reviews
- Cassie 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
JamesLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Dr.Allen is exceptional. She was very thorough in examining my skin for any sign of possible issues. I felt very comfortable with all the questions and her explanations. I would highly recommend Dr.Allen!
LauraLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Dr.Allen and her team are awesome!! Highly professional & very thorough! I highly recommend them!! Dr. Allen discovered my melanoma on my cheek & immediately referred me to a surgeon who performed Mohs surgery & then he recommended an awesome plastic surgeon. My scar is barely noticeable now (2 years later)…
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
After having several bad experiences with different dermatologists I found this office. It was so pleasant, clean and I didn't have to wait forever to be seen. Dr. Allen put me at ease right away. I would definitely recommend them.
EliseLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Entire staff was very kind! Took great care of us and got me in quickly. Highly recommend😊
DenniceLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Ive been dealing with adult acne for years, did those expensive procedures, tretinoin, you name it. I decided to change my dermatologist and I found this place, Jessica is just simply amazing, she put me on this creams, didnt work then switched it again with something else and they just magically worked. There some…
Mike10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Friendly, caring staff. Saw us promptly. Dr Allen was very attentive and thorough in her examination. Would absolutely refer her to my friends and family.
Photos
Customer reviews
4.9 ★★★★★ 209 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
James LeoneLocal Guide · 11 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr.Allen is exceptional. She was very thorough in examining my skin for any sign of possible issues. I felt very comfortable with all the questions and her explanations. I would highly recommend Dr.Allen!
Laura HoganLocal Guide · 17 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr.Allen and her team are awesome!! Highly professional & very thorough! I highly recommend them!! Dr. Allen discovered my melanoma on my cheek & immediately referred me to a surgeon who performed Mohs surgery & then he recommended an awesome plastic surgeon. My scar is barely noticeable now (2 years later) thanks all to the quick response of Dr. Allen!
Ellen Reynolds3 reviewsTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEveryone was pleasant.
Mary Kooyman5 reviewsTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter having several bad experiences with different dermatologists I found this office. It was so pleasant, clean and I didn't have to wait forever to be seen. Dr. Allen put me at ease right away. I would definitely recommend them.
Elise JenningsLocal Guide · 30 reviewsTotal number of Google reviews Elise has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleEntire staff was very kind! Took great care of us and got me in quickly. Highly recommend😊
Dennice DominguezLocal Guide · 15 reviewsTotal number of Google reviews Dennice has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleIve been dealing with adult acne for years, did those expensive procedures, tretinoin, you name it. I decided to change my dermatologist and I found this place, Jessica is just simply amazing, she put me on this creams, didnt work then switched it again with something else and they just magically worked. There some purging at first that is so depressing but after that she advised me what to do next and now my face has not had breakouts. I asked if procedure is necessary for the marks, she said to continue the cream, which i kinda like as she said it will just work same like the cream and i wont have to spend a lot. So im highly recommending this place and Jessica!
Mike Bowker10 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleFriendly, caring staff. Saw us promptly. Dr Allen was very attentive and thorough in her examination. Would absolutely refer her to my friends and family.
Cheryl Pilipuf3 reviewsTotal number of Google reviews Cheryl has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJessica was personable, thorough and compassionate. She took time to understand my concerns, was willing to talk through my options and knowledgeably explained the medication differences.
Carole NelsonLocal Guide · 64 reviewsTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI've been their customer for over 20 years. So I guess I must love it!
Business details
- Address: 1S224 Summit Ave #106, Oakbrook Terrace, IL 60181
- Phone: (630) 953-1190
- Website: oakbrookderm.com
- Service area: Oak Forest, IL