Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 49
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Drain cleaning”

Cathy7 hours ago★★★★★

Desert Water and Plumbing were great. They communicated every step of the way and were able to solve our plumbing issue. Thank you.

Paid $800–1,000Reasonable priceDrain cleaning
Teresa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Excellent service. Highly recommend Donald Bloom. Professional, arrived promptly, discussed what needed to be done, cleared years of grease clogging the kitchen drain, respectful of property and cleaned up any mess. Will definitely be calling them for my water heater replacement in the very near future. Again, highly recommend this company!

Paid $600–800Great priceDrain cleaning
SeanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10.1.26. Plumber Donnie came out to re-install a new bathtub, basically fix what a different company really screwed up. Donnie had to cut tile, dig out, then jackhammer cement to free up room to move a mislaid pipe and install a proper connector pipe from the tub to p-trap. The original pipe had been encased in…

Paid $2,000+Reasonable priceDrain cleaningPlumbing fixture installationShower repair
JoAnne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

1. On time 2. We felt safe with Donnie and Joe in our house. 3. They diagnosed the problem and fixed it. 4.Shared photos of their work. 5. Have used Desert Water Plumbing in the last and always am happy with their work ethics.

Paid $1,200–1,400Reasonable priceDrain cleaningPlumbing pipe repair
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a clogged kitchen sink and called a plumber that has the name of the guy on the $100 bill. They ran a camera and said that since my drain had a small dip, they can't clear it and I would need to dig up my whole patio to run a new sewer line. I called Desert Water (Brad) and he cleared it with a snake and…

Paid $200–400Reasonable priceDrain cleaningOutdoor plumbing system repair
Sarah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast service and very professional!

Drain cleaning
SamanthaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Desert Water Plumbing was beyond amazing. Scheduling was easy and quick with next day service. Technician was respectful, kind and did an amazing job! I would highly recommend 🫶🏽

Paid $200–400Drain cleaning
teee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They found the sewer line leak and showed it to me on the video. Sewer line work is not cheap but the price they gave me was well below almost 3 times cheaper the what i was given by other well known plumbing companies in phx. thank you desert water!

Drain cleaningPlumbing leak detectionPlumbing pipe repair
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If you want great, honest, professional people, use Desert Water Plumbing and Rooter. We have used them multiple times and are very pleased with their work ethic and reasonable prices!

Paid $400–600Reasonable priceToilet repairDrain cleaningShower repair
Kory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ethan was great!!!

Paid $200–300Reasonable priceDrain cleaning
Mike12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Joe was very professional and knowledgeable. We will have him back for additional work.

Paid $200–300Reasonable priceDrain cleaning
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

I've lived in my house for 33 years. I told them my plumbing was slowing down and I needed to pipes snaked. They told me what I really needed and it wasn't the pipes being snaked. They did the job they felt like doing and my sink and tub will not drain. I think Roto Rooter is my next call.

Drain cleaning
AzmetalLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent and prompt service. Tyler was punctual, very communicative, and professional. Thorough follow-thru from the office team as well (phone calls, texts, etc.). I definitely recommend Desert Water Plumbing and Rooter and will use them in the future for plumbing needs.

Great priceDrain cleaningPlumbing leak detection
Ted11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome service!!! Everything was explained to us about why we were having drain issues with our toilet. We recommend this company for all your plumbing needs.

Paid $600–700Great priceToilet repairDrain cleaning
AaronLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They did a great job and I will continue to recommend them to everyone I know?

Drain cleaning
A.11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Respectful, kind and helpful. The work was honest and time efficient, much appreciation to Desert Water Plumbing and Rooter.

Paid $400–500Reasonable priceDrain cleaning
Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a backed up sewer line to the street. Dan came out to clear out the blockage. He was here within the hour I called. I’m not sure if that is normal or they were not busy. I was happy for that. Dan was personable and professional. He was here maybe an hour had the pipe cleaned and on his way. Thanks Dan.

Paid $300–400Reasonable priceDrain cleaning
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Replacement of joint connecting house to main water line.

Paid $1,000+Reasonable priceDrain cleaning
MarkusLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service. If you want quality this is the place.

Paid $300–400Reasonable priceDrain cleaning
SLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had an excellent experience with Desert Water Plumbing and Rooter for a clogged kitchen drain line at one of my rentals. Joe and Brad were timely and very professional in getting us operational. From initial contact with Autumn to job completion, the Desert Water team was professional, efficient, and friendly.…

Reasonable priceDrain cleaning
Shellee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Desert Water and Plumbing came to my house, on time, for a free estimate. It was less than expected, and they didn’t make a fix date… just did it right then. Both the office people and plumber were kind and professional. I will call them again for ANY plumbing issue!

Paid $300–400Drain cleaning
DanielLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hey Y’all, AZ Desert Water & Plumbing just completed a bunch of services at my new condo. They repaired my water heater, put in a new inlet tank, installed a brand new toilet, put in a brand new kitchen island sink, installed reverse osmosis water tank in the kitchen…..cleaned all pipes too! Combined, it came out…

Great priceDrain cleaningWater tank installationToilet installation
karen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe was extremely knowledgeable and professional. He diagnosed some complex issues in our old house but kept pricing reasonable and gave us several options. I would trust this company for any plumbing repair you need!

Reasonable priceDrain cleaning
RonLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick and his team are fantastic. A true small business that knows what they are doing and how to treat people Right!! Their communication throughout and after the repair was amazing and something that is hard to find with businesses these days. Professional, personable, competitive and a true advocate for their…

Sewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
April7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had some minor leaks on the pipes under my sinks in my house and a sink that wasn’t draining very quickly. They responded right away when I called and got me in asap. I have used Desert Water for everything plumbing related on my house and they are always fantastic. Extremely professional. They do excellent work.…

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very courteous. I was not expecting same day service as it was not an emergency, but they were able to come out the day I called. Very pleased indeed!

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very fast and efficient. Employees were very friendly and explained everything that was going on. Will definitely use them again if I need services in the future.

Shower repairDrain cleaning+ Punctuality+ Professionalism
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Desert Water has been my go to plumbing company for the last few years and I could not be more appreciative of all of the amazing services they provide to their customers. They do it all! They have installed a new garbage disposal, fixed many leaks as well as installed new faucets, seated new toilets/removed and…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Have used this company for several large and small projects they have always been very helpful and go above and beyond to do the job the correct way. You can’t go wrong hiring this company.

Plumbing leak detectionShower installationToilet installation+ Quality+ Professionalism
Seamus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $800–900Great priceDrain cleaningPlumbing leak detection
Elizabeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $1,000+Reasonable priceDrain cleaning
Sheree5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
david5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Carolyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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