Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate Desert Water Plumbing and Rooter 5/5 based on 1287 reviews, with the owner responding to 98% of feedback. Customers frequently cite punctuality, clear communication, and fair pricing when describing services like water heater installation, leak repair, and drain cleaning. While most praise the professionalism and thoroughness of the technicians, low-star reviews note occasional issues with rushed interactions, communication breakdowns, or work quality that required additional corrections.
Data from Google, last updated October 27, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
1,287 Google reviews we collected
Phrases our text analysis found in 1,090 written reviews
Price verdicts customers left with their Google review
Middle half of what 308 customers paid ($376–$1.9k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 1,090 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were very professional, made necessary changes for the fluidity of the entire project.”
“They showed up right on time, bored cleanly right under our paver walkway without disturbing it, and installed a new PRV dialed in at 60 PSI.”
“Brad and Josh helped to install a new tub for our guest bath and it was a great experience!”
“One of the spouts was still leaking after three visits from plumbers.”
“I would highly recommend Michael and the entire staff.”
“I cannot not in good conscience recommend them after my experience.”
“He can solve any plumbing issue with confidence and is very fair on the cost of his services.”
“Way over priced.”
“They communicated every step of the way and were able to solve our plumbing issue.”
“They are efficient, reliable, professional, and their price is terrific.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Desert Water Plumbing and Rooter for 8 kinds of job. Pick one to see what they paid and said.
Desert Water and Plumbing were great. They communicated every step of the way and were able to solve our plumbing issue. Thank you.
Ethan was professional, knowledgeable, empathetic of our situation and expedient about remedying the situation.
Had Desert Water back out, this time to update our RO water filtration system. Tyler was super nice, very thorough and timely. We continue to be very pleased with all services we have utilized Desert Water for!
Referral by my brother Martin LaPrade thru BNI with Nick. Hired for installation of water heater. Tyler did a great job and answered questions we had about various plumbing issues. We are chatty sisters and probably talked his ear off!
Great plumber/detective. Listened attentively, asked a few questions, postulated cause of the problem, confirmed it and fixed it. Personable & efficient. I've refered them to friends & family. They've also replaced a gas water heater for us.
Desert Water Plumbing did an amazing job replacing our main water line from the city meter to the house. They showed up right on time, bored cleanly right under our paver walkway without disturbing it, and installed a new PRV dialed in at 60 PSI. Clean copper work, professional crew, and had our water fully back on…
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 112 | $1.2k–$2.5k |
| Plumbing pipe repair | 76 | $353–$1.4k |
| Plumbing leak detection | 59 | $205–$630 |
| Toilet repair | 57 | $239–$680 |
| Outdoor plumbing system repair | 46 | $366–$1.6k |
| Faucet installation | 43 | $340–$867 |
| Drain cleaning | 34 | $248–$593 |
| Plumbing leak repair | 34 | $248–$793 |
5.0 ★★★★★ 1,287 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brad and Josh helped to install a new tub for our guest bath and it was a great experience! They were very professional, made necessary changes for the fluidity of the entire project. Thank you guys so much!
Desert Water and Plumbing were great. They communicated every step of the way and were able to solve our plumbing issue. Thank you.
Ethan was professional, knowledgeable, empathetic of our situation and expedient about remedying the situation.
Had Desert Water back out, this time to update our RO water filtration system. Tyler was super nice, very thorough and timely. We continue to be very pleased with all services we have utilized Desert Water for!
Thank you for your kind words, Scott. We're glad Alexis was able to provide quick and efficient service for your water heater! We're proud of our team's commitment to excellent service, and we appreciate your feedback. We look forward to assisting you again as needed!
Referral by my brother Martin LaPrade thru BNI with Nick. Hired for installation of water heater. Tyler did a great job and answered questions we had about various plumbing issues. We are chatty sisters and probably talked his ear off!
Great plumber/detective. Listened attentively, asked a few questions, postulated cause of the problem, confirmed it and fixed it. Personable & efficient. I've refered them to friends & family. They've also replaced a gas water heater for us.
Thank you for the five stars, Jeff. We really appreciate you taking the time to rate us. - Rachel, Desert Water Plumbing
Desert Water Plumbing did an amazing job replacing our main water line from the city meter to the house. They showed up right on time, bored cleanly right under our paver walkway without disturbing it, and installed a new PRV dialed in at 60 PSI. Clean copper work, professional crew, and had our water fully back on the same day. Top-notch service in Peoria!
Jose was on time, listened to the issues, gave me options, was efficient in getting the tasks completed and made a good assessment of another plumbing issue. Will be getting an estimate shortly for that issue. Would definitely recommend him. Thanks. He was very tidy and considerate. What a great employee.
I had Joe and Nick come help me fix my pinhole leak and replaced My hose faucets with new equipment and installed a shut off valve as well, they were great, really respectful. group of guys, highly recommend them.
Desert Water Plumbing has been assisting our business and residence with all our plumbing needs. They are efficient, reliable, professional, and their price is terrific. They folks are real plumbers - not just a turn and burn billboard company with an out state call center.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
