Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$340–$867
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Faucet installation”

Annie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jose was on time, listened to the issues, gave me options, was efficient in getting the tasks completed and made a good assessment of another plumbing issue. Will be getting an estimate shortly for that issue. Would definitely recommend him. Thanks. He was very tidy and considerate. What a great employee.

Paid $400–600Reasonable priceFaucet installationService not listed
Gina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Polite and very helpful. Always so kind!! More importantly they are timely and neat!!!

Reasonable priceFaucet installation+ Responsiveness+ Punctuality+ Quality
Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe was awesome from coming out right away when we discovered a leak in our kitchen sink to contacting us about everything we needed to know about what had to be done. He showed up on time and contacted us to let us know when he was coming to install our new faucet to explaining everything that he did and had to be…

Paid $400–600Not sureFaucet installationPlumbing leak repair
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a great experience with Desert Water Plumbing. Tyler and Jason came out and replaced our hot water heater and installed a new soft water system and RO system. Both guys were awesome. They showed up on time, were super easy to work with, answered all my questions, and did a really clean job with everything. It…

Paid $2,000+Great priceWater heater installationWater tank installationWater heater repair
Rae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It was a great experience in every way and Jose has don’t a fine job.

Paid $1,600–1,800Reasonable priceRepair water fixturesFaucet repairFaucet installation
Sheryl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Desert Water for several different plumbing jobs, and now subscribe to their water softener salt delivery and maintenance service. They have always done a stellar job!

Water heater installationGarbage disposal installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jose was great! Called yesterday for appt and not even 24 hours later all of our work plus some was completed! He was friendly and informative with all of our options. Highly recommended

Paid $1,000+Not sureFaucet installationPlumbing leak repair
Louis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service from all the staff at Desert Water! I highly recommend them!

Paid $1,000+Reasonable priceFaucet installation
Trent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great communication and arrived early! I added a few extra items to take care of, and they added to my invoice and accomplished them all. The work was amazing, and my sink faucets/plumbing are so much better than the previous company who I had worked with. Would highly recommend!

Paid $1,000+Reasonable priceRepair water fixturesFaucet repairFaucet installation
Signe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brad is the best!! Prompt, courteous and reliable!

Paid $1,000+Reasonable priceOutdoor plumbing system repairFaucet installation
michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dan was very professional even was kind enough to chat with me while he worked to replace two hose bibs and our water main shutoff valve was leaking so he replaced it. Price, quality and professionalism worth every penny. Thank you.

Paid $800–900Faucet installationPlumbing leak repair
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very friendly, helpful and efficient! Will definitely call again!

Reasonable priceWater tank installationRepair water fixturesFaucet installation
Judie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

From start to finish, Jose with Desert Water Plumbing and Rooter was very responsive and professional. We broke our project up into three phases, and our first phase was installation of three lavatory faucets, a toilet, and replacement of our water heater. Everything went smoothly and Jose arrived on time. We felt…

Paid $1,000+Reasonable priceWater heater installationToilet installationFaucet installation
Carrie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I would highly recommend Desert Water Plumbing. I had my bathtub replaced and it looks great. Mike was wonderful to work with from our initial meeting to the job being completed. He clearly explained everything to me. Mike and his team, Dylan and Joe, were very professional, efficient and hard working. They also…

Paid $1,000+Reasonable priceFaucet installationService not listed
annalisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jose with Desert Water Plumbing and Rooter was great to work with. He got me in quickly and handled a fairly large repair job—not just a quick fix. He was professional, knowledgeable, and explained everything clearly along the way. He showed up on time, worked efficiently, and treated my home with care. I’d…

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationRepair water fixtures
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joe was very professional and timely with his work. I will be using this company again for any future plumbing needs.

Paid $300–400Reasonable priceFaucet installation
DanielLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hey Y’all, AZ Desert Water & Plumbing just completed a bunch of services at my new condo. They repaired my water heater, put in a new inlet tank, installed a brand new toilet, put in a brand new kitchen island sink, installed reverse osmosis water tank in the kitchen…..cleaned all pipes too! Combined, it came out…

Great priceDrain cleaningWater tank installationToilet installation
Yvonne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joe was here in a timely manner and replaced an old faucet. He's knowledgeable, fast, and friendly. I'd definitely use again.

Paid $400–500Reasonable priceToilet repairFaucet installation
Janna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I was referred to this company. I cannot not in good conscience recommend them after my experience. I am disappointed with the work, communication, and how I was talked to by one of the women. I spoke to Rachel a few times; she was friendly, respectful, and approachable. By contrast, I spoke to Dee twice, she was…

Plumbing pipe repairPlumbing fixture installationFaucet installation
TjLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding company to work with. Always accurate on their pricing and work is performed exactly how they advise. Have referred them to friends, colleagues and neighbors and will be the first call for any future plumbing issues that may occur.

Water heater installationGarbage disposal installationShower installation+ Professionalism
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Desert Water numerous times at multiple houses over the last several years. Brad will respond to our concerns the same day and schedule our service asap. Brad and his crew are always on time, professional, and prepared with all the parts they need on the truck. When the job is done, everything is all…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike was amazing. Respectful, honest, hardworking and funny. I've used this company twice now and will keep doing so and recommend to anyone looking for services.

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Reynaldo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very respectful and knowledgeable

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Harvey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had several plumbing projects at our house that needed to be fixed. Our plumber, Bradley, was on time, installed high quality faucets, and completed the long list of projects in a very reasonable amount of time.

Faucet installationShower installation+ Responsiveness+ Punctuality+ Quality
Joanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Desert Water Plumbing and Rooter several times and have had AMAZING experiences each time - which is hard to find. From the initial call to schedule, to the communication prior to appointment time, the punctuality of the plumbers/workers, to the quality of work performed and the fair pricing - they have…

Faucet installationToilet installationSewer cleaning+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, responsive service to help with my sink drain that I couldn't remove. They were able to remove and installed the new drain and completed the hook up to my new faucet. Will definitely call Desert Water again for my plumbing needs.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Kenneth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Desert Water took care of business today - showed up on time with text notifications to know when they were coming, had everything they needed on-site to install my new faucet, RO system, and Water Softener. They were quick and professional and took the time to setup my water softener, walk me through the app, and…

Faucet installationService not listed+ Responsiveness+ Punctuality+ Quality
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great work, reasonably priced. Even came over a second time to install a single rubber hose with no charge. Would highly recommend and we will be a future customer

Faucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick responded in a timely manner and knew exactly what was wrong and fixed it for me. I recommend this company!

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team was exceptional. The materials were high quality and the work was done professionally. Good value for the price and very responsive. We highly recommend.

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Nysia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was referred by a friend and Nick was amazing and quick! I called with a non-emergency leak under my sink. He was able to assess the issue quickly and schedule repair the very next day. Nick cleaned up after himself and was in and out quickly! I will definitely be using his services again. I highly recommend him for any of your plumbing needs.

Plumbing leak detectionFaucet installationFaucet repair
Brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and Brad are top notch! Reached out to Nick on a Tuesday with a master shower issue he came out the same day provided an estimate, and scheduled Brad for Thursday. Brad showed up early (yes early) and completed the job within two hours, kept the area very clean as well. If you want things done right with…

Faucet installationShower repair+ Responsiveness+ Punctuality+ Quality
Kid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very Good communicator I am in another state , They worked at my Daughters condo / even picked up all of the material re-toilets etc. I would Hire This Company! Again For Sure👍🤩

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Desert Water has been my go to plumbing company for the last few years and I could not be more appreciative of all of the amazing services they provide to their customers. They do it all! They have installed a new garbage disposal, fixed many leaks as well as installed new faucets, seated new toilets/removed and…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Nick is both courteous and professional. He installed a Springwell water purification system after I made the mistake of initially hiring a handyman. Save yourself time, money and hassle and hire Nick and his partner for your plumbing needs.

Faucet installationGarbage disposal installationToilet installation+ Punctuality+ Quality+ Professionalism
Advantage11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are "Best in Class" for plumbing. When you want to work with honest and reliable plumbers with fair prices, give them a call. I have had them do work on multiple homes of my own and it was always an amazing experience.

Faucet installationShower repairService not listed+ Responsiveness+ Punctuality+ Quality
Rachel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Some companies set the bar a bit higher and this really is one of them. They were on time and clear about what I needed and why. I would recommend them and will be using them for all of my future plumbing needs.

Faucet installationToilet installationWater heater installation+ Punctuality+ Quality+ Professionalism
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Paid $500–600Not sureFaucet installation
Maggie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $700–800Reasonable priceFaucet installation
Harry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet installationFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
cynthia5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality
Marion2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet installation+ Responsiveness+ Punctuality+ Quality

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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