Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$585
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Faucet repair” · showing 20

Ellis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

10/10 experience. Ethan showed up and was knowledgeable and diagnosed the problem and what would be needed very quickly. Provided several different options for resolutions with different price points and executed it in the timeframe he gave without any extra nonsense. Will definitely be using them in the future for any other plumbing issues.

Paid $400–600Reasonable priceFaucet repair
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job and great company to call on. The guy that came out was polite and caring and cleaned up really well after the job was done even though it was a rainy day. Can't say enough good things about the worker and company My neighbor called them first and I will definitely call them back if I need them. What a blessing! ❤️❤️❤️

Paid $1,200–1,400Plumbing pipe repairRepair water fixturesFaucet repair
TamiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Tyler was very nice. He completed the very quickly.

Repair water fixturesFaucet repairWater heater repair
MadisonLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am a repeat and loyal customer and as always, the service was prompt, professional, and everything was made easy. Tyler does a great job explaining things to me and simplifies what I think might be complicated! He was knowledgeable, fast and I was able to get back to work knowing my house was in great hands. I…

Paid $200–400Great priceFaucet repairWater heater repairShower repair
DesertLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always on time and reliable! Very solid company! Great work Joe!

Paid $400–500Great pricePlumbing pipe repairFaucet repairWater tank repair
Rae5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

It was a great experience in every way and Jose has don’t a fine job.

Paid $1,600–1,800Reasonable priceRepair water fixturesFaucet repairFaucet installation
CraigLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys were awesome! Locally owned small business. They did a fantastic job at our house. We will never go with the big company plumbing service again. They were very cost efficient and an absolute pleasure to work with. We strongly recommend them!

Paid $2,000+Reasonable priceRepair water fixturesFaucet repairPlumbing leak repair
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They do high quality work a fair price! We have used them for many projects including installing a tankless water heater, installing a new water softener, and a new water pressure valve. We also use them for regular service on our systems. The work done recently by Tyler was top notch. We will absolutely use them again in the future.

Faucet repairOutdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast, easy communication, and did a great job

Paid $200–300Reasonable priceRepair water fixturesFaucet repair
Trent6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great communication and arrived early! I added a few extra items to take care of, and they added to my invoice and accomplished them all. The work was amazing, and my sink faucets/plumbing are so much better than the previous company who I had worked with. Would highly recommend!

Paid $1,000+Reasonable priceRepair water fixturesFaucet repairFaucet installation
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ethan did an amazing job at our home installing two new toilets and a PRV. He was honest, thorough, and pricing was fair. He even walked me through some special tweaks that he had made on our existing system to ensure that our toilets will last long term in our older home. As a new home owner, we like to invest in…

Toilet repairPlumbing pipe repairFaucet repair
Jolaina5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and I would recommend to everyone!

Paid $500–600Reasonable priceRepair water fixturesFaucet repair
steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Happy to recommend. On time, knowledgeable, and charged a fair price.

Faucet repair
annalisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jose with Desert Water Plumbing and Rooter was great to work with. He got me in quickly and handled a fairly large repair job—not just a quick fix. He was professional, knowledgeable, and explained everything clearly along the way. He showed up on time, worked efficiently, and treated my home with care. I’d…

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationRepair water fixtures
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Joe and Ruben were great. Very knowledgeable and cared about the work they were doing and making sure that I was happy with it. I trusted them completely, which is hard to do these days. I would definitely use this company again and definitely recommend them.

Paid $900–1,000Reasonable priceFaucet repair
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Needed new cartridge for my Delta Monitor 1700. 4 hrs later told they needed to order part and wouldn't be in until next day. Got upset and tried another company but they quoted unreasonable amount. Didn't check phone, so wasn't expecting DWPR at my door in the evening. Had the right part and reasonable quote, so…

Paid $300–400Reasonable priceFaucet repair
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best service and professionalism I’ve EVER had with anyone in this field

Toilet repairWater heater installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Desert Water numerous times at multiple houses over the last several years. Brad will respond to our concerns the same day and schedule our service asap. Brad and his crew are always on time, professional, and prepared with all the parts they need on the truck. When the job is done, everything is all…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Reynaldo6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very respectful and knowledgeable

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
BobLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent, responsive service to help with my sink drain that I couldn't remove. They were able to remove and installed the new drain and completed the hook up to my new faucet. Will definitely call Desert Water again for my plumbing needs.

Faucet installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism

Show more faucet repair reviews (9 more) →

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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