Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$366–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 47 Google reviews tagged “Outdoor plumbing system repair” · showing 20

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Solid job for a bunch of plumbing needs.

Paid $2,000+Reasonable priceWater heater installationWater tank installationRepair water fixtures
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job and great company to call on. The guy that came out was polite and caring and cleaned up really well after the job was done even though it was a rainy day. Can't say enough good things about the worker and company My neighbor called them first and I will definitely call them back if I need them. What a blessing! ❤️❤️❤️

Paid $1,200–1,400Plumbing pipe repairRepair water fixturesFaucet repair
Rich8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Jose came to install a new pressure control valve, reconfigure plumbing and also install a pressure relief tank. He was personable and did a great job. I've used Desert Water before and have always been pleased with their work and fair pricing. They go above and beyond what I've experienced from other outfits.

Reasonable priceWater heater repair+ Responsiveness+ Punctuality+ Professionalism
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service and very professional. We highly recommend Desert Water Plumbing and Rooter!

Paid $200–400Great pricePlumbing pipe repairOutdoor plumbing system repair
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I had a clogged kitchen sink and called a plumber that has the name of the guy on the $100 bill. They ran a camera and said that since my drain had a small dip, they can't clear it and I would need to dig up my whole patio to run a new sewer line. I called Desert Water (Brad) and he cleared it with a snake and…

Paid $200–400Reasonable priceDrain cleaningOutdoor plumbing system repair
Mohd4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The tech was knowledgable and helpful, timely and informative, and the work was quick, finished on time and on budget.

Paid $800–1,000Reasonable pricePlumbing leak detectionOutdoor plumbing system repairService not listed
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They do high quality work a fair price! We have used them for many projects including installing a tankless water heater, installing a new water softener, and a new water pressure valve. We also use them for regular service on our systems. The work done recently by Tyler was top notch. We will absolutely use them again in the future.

Faucet repairOutdoor plumbing system repairService not listed+ Responsiveness+ Punctuality+ Quality
Captain2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a bad leak in the line coming to the house and they were able to respond immediately.

Paid $600–800Reasonable priceOutdoor plumbing system repair
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★

Good to work with . Not always good at communication, but the work was great. Will use them again if I need repairs.

Paid $2,000+Reasonable priceOutdoor plumbing system repair
Charles6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Tyler was great! Came same day for a neighbor who had a flooding issue to get his water back on without issues and while he was there took the time to come by and give me an estimate on a leak we had due to the amount of pressure and incorrect piping that was done on the new construction home. Tyler was out the…

Paid $1,600–1,800Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
DirkLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I called Desert Water Plumbing to make some small changes to my exterior hose bibs, and to fix a wobbly toilet. Hose bibs went super fast, as expected, but when the toilet cam up, the tech, Jose, found a rusting, rotted toilet flange. This was unexpected, since the toilet was installed only about 4 years ago. Jose…

Paid $800–1,000Reasonable priceToilet repairOutdoor plumbing system repair
Sheryl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Desert Water for several different plumbing jobs, and now subscribe to their water softener salt delivery and maintenance service. They have always done a stellar job!

Water heater installationGarbage disposal installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
GunkelLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Excellent service

Outdoor plumbing system repair
Mindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Mike was thorough and friendly. He explained everything and completed the job quickly and efficiently. He gave us quotes on other services that we will have completed in the near future. Very happy.

Paid $1,000+Great priceOutdoor plumbing system repairService not listed
Travis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Capped gas lines.

Paid $200–300Great priceOutdoor plumbing system repairService not listed
Cody6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve had 3 different employees show up at my place to do work. All are extremely professional and represent their company honorably. All workmanship has been exceptional.

Paid $1,000+Reasonable priceOutdoor plumbing system repair
Belinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome experience! I highly recommended Desert Water Plumbing. Great customer service. Friendly, polite & professional technicians. They made quick work of getting multiple jobs done. Extremely knowledgeable and provided explanations I could understand. We will definitely call them again.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Michael and Dillon are consummate, caring, professionals. My wife and I have needed their assistance twice in the short 10 months we have lived here. I appreciate how respectful and pleasant they are. We appreciate the quality of their work, attention to detail and excellent communication. I will recommend them…

Paid $800–900Reasonable priceToilet repairPlumbing pipe repairRepair water fixtures
Signe7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brad is the best!! Prompt, courteous and reliable!

Paid $1,000+Reasonable priceOutdoor plumbing system repairFaucet installation
far2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A leak was detected during an home inspection that Mike was able to reroute. A few weeks later we had another leak. The team came together and diligently worked to determine where and how this was happening. The determination to make this right and take care of the problem was such a relief! I was able to have an…

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair

Show more outdoor plumbing system repair reviews (27 more) →

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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