Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for plumbing fixture installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing fixture installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Plumbing fixture installation”

SeanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10.1.26. Plumber Donnie came out to re-install a new bathtub, basically fix what a different company really screwed up. Donnie had to cut tile, dig out, then jackhammer cement to free up room to move a mislaid pipe and install a proper connector pipe from the tub to p-trap. The original pipe had been encased in…

Paid $2,000+Reasonable priceDrain cleaningPlumbing fixture installationShower repair
DavidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike and Dillon were able to squeeze me in their busy schedule and knock out my shower issue. They were able to find a better solution than the other company that wanted to charge a couple hundred more and go thru the wall behind the shower, which in turn would've cost me a couple hundred more to repair, considering…

Paid $1,000–1,200Reasonable pricePlumbing fixture installationShower repairPlumbing leak repair
KevinLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent company with great customer service and professional, knowledgeable techs. Highly recommend!

Great pricePlumbing fixture installationService not listed
DesertLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Always on time and reliable! Very solid company! Great work Joe!

Paid $400–500Great pricePlumbing pipe repairFaucet repairWater tank repair
Salli8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was professional and personable, giving both pros and cons before he started the work. His re-installation of the bathtub drain was quick but thorough with no leaks.

Paid $200–400Reasonable pricePlumbing fixture installation
Belinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome experience! I highly recommended Desert Water Plumbing. Great customer service. Friendly, polite & professional technicians. They made quick work of getting multiple jobs done. Extremely knowledgeable and provided explanations I could understand. We will definitely call them again.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very prompt, made quick work of installing a water softener. Very friendly friendly, and good craftsmanship.

Paid $1,000+Reasonable pricePlumbing fixture installation
Michelle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very quick response! Came out to replace our shower handle that broke…. Fixed the same day, which involved cutting the shower stall to remove the old one! Jose had the replacement parts in his van and worked diligently to get the valve replaced quickly & the water back on. We will definitely call again in the future.

Paid $1,000+Plumbing fixture installationShower repair
Douglas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Efficient, Professional, Quality installation.

Plumbing fixture installation
Taz2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Responsive, friendly and professional; incredibly customer-focused.

Great pricePlumbing pipe repairPlumbing fixture installation
Janna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I was referred to this company. I cannot not in good conscience recommend them after my experience. I am disappointed with the work, communication, and how I was talked to by one of the women. I spoke to Rachel a few times; she was friendly, respectful, and approachable. By contrast, I spoke to Dee twice, she was…

Plumbing pipe repairPlumbing fixture installationFaucet installation
BaileyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Water heater installationWater tank repairPlumbing fixture installation

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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