Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for plumbing leak repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$793
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Plumbing leak repair”

Jan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Joe was awesome from coming out right away when we discovered a leak in our kitchen sink to contacting us about everything we needed to know about what had to be done. He showed up on time and contacted us to let us know when he was coming to install our new faucet to explaining everything that he did and had to be…

Paid $400–600Not sureFaucet installationPlumbing leak repair
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great job and great company to call on. The guy that came out was polite and caring and cleaned up really well after the job was done even though it was a rainy day. Can't say enough good things about the worker and company My neighbor called them first and I will definitely call them back if I need them. What a blessing! ❤️❤️❤️

Paid $1,200–1,400Plumbing pipe repairRepair water fixturesFaucet repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great Team! Diagnosed my problem, which was a tricky slab leak in an older home with a flat roof, and brought in extra guys to get the work done quickly. Nice clean work and friendly team. I would recommend them to anyone!

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Thorgron6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The team did a great job with a difficult installation! I had a slab leak, combined with a flat roof, along with it being an old home and lots of strange work in the walls. They brought in extra guys to meet the challenge, and get the work done quickly. I would recommend them all day, every day! Super friendly as well!

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing leak repair
Ernie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★

They did an awesome job analyzing and fixing my problem. They also did a great job of cleaning up and returning everything back to normal.

Plumbing leak detectionPlumbing pipe repairPlumbing leak repair
DavidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike and Dillon were able to squeeze me in their busy schedule and knock out my shower issue. They were able to find a better solution than the other company that wanted to charge a couple hundred more and go thru the wall behind the shower, which in turn would've cost me a couple hundred more to repair, considering…

Paid $1,000–1,200Reasonable pricePlumbing fixture installationShower repairPlumbing leak repair
Erika4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had the leak under our kitchen sink fixed and a new water purification system put in. The guys were friendly and very knowledgeable. My husband was impressed and is very excited to have “better ice cubes” again! They did an amazing job with all the tubes under my sink! We will definitely be using them again!!!

Paid $1,200–1,400Reasonable pricePlumbing leak repairService not listed
NicoleLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Our main water line running from the meter to the house had a large leak. They came out within 3 hours on a Saturday and diagnosed the issue, provided an estimate, and got us in the schedule for repair. The work was completed professionally and you would never have been able to tell they dug up the front yard at…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
CraigLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

These guys were awesome! Locally owned small business. They did a fantastic job at our house. We will never go with the big company plumbing service again. They were very cost efficient and an absolute pleasure to work with. We strongly recommend them!

Paid $2,000+Reasonable priceRepair water fixturesFaucet repairPlumbing leak repair
Henry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Tyler was knowledgeable and did great work. Highly recommended.

Paid $1,600–1,800Reasonable pricePlumbing leak repair
Arlene13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jose and Tyler from Desert Water Plumbing and Rooter did an excellent job on our hot water reroute. From the start, they were professional, knowledgeable, prompt and easy to work with. They clearly explained the process, kept everything clean, and completed the work efficiently with great attention to detail. What…

Paid $2,000+Great pricePlumbing leak detectionPlumbing leak repair
Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jose was great! Called yesterday for appt and not even 24 hours later all of our work plus some was completed! He was friendly and informative with all of our options. Highly recommended

Paid $1,000+Not sureFaucet installationPlumbing leak repair
Sebastian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Our service technicians arrived quickly and helped diagnose then fix the problem plus coordinate other specialists to help. They were friendly and professional. I’d definitely call them first if I need to in the future.

Reasonable pricePlumbing leak detectionPlumbing pipe repairPlumbing leak repair
Ella6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They were on time and efficient in their repairs. They fixed a little leak on our water filtration system which they had installed about 2-3 years ago. I would recommend them to everyone.

Plumbing leak repair
Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We had a ceiling leak in our guest bathroom and reached out to our realtor for a recommendation. He recommended Desert Water Plumbing. I can't say enough positive things about our experience. From the very beginning- we spoke with a nice human (Dannelle) on the phone and were lucky enough to get a same day…

Great pricePlumbing leak detectionPlumbing leak repair
Belinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome experience! I highly recommended Desert Water Plumbing. Great customer service. Friendly, polite & professional technicians. They made quick work of getting multiple jobs done. Extremely knowledgeable and provided explanations I could understand. We will definitely call them again.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
far2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A leak was detected during an home inspection that Mike was able to reroute. A few weeks later we had another leak. The team came together and diligently worked to determine where and how this was happening. The determination to make this right and take care of the problem was such a relief! I was able to have an…

Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
michael8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dan was very professional even was kind enough to chat with me while he worked to replace two hose bibs and our water main shutoff valve was leaking so he replaced it. Price, quality and professionalism worth every penny. Thank you.

Paid $800–900Faucet installationPlumbing leak repair
Glenn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mike and Joe came out and fix the leak quick and easy, definitely will calling again if I need a plumbing service. Great customer service skills.

Paid $200–300Great pricePlumbing leak repair
Paula4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Have used them in the past to repair a leaking walk-in tub. Since they did a great job on that, we figured we'd give them a call. They were able to get someone out quickly to fix it. Mike was professional and knowledgeable and had us back up and running in less than an hour. We will definitely be recommending them to others!!

Paid $600–700Reasonable pricePlumbing leak repair
Dave6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were great with scheduling, I had to change my service time more than twice and the staff was most accommodating. I was kept up to date with the arrival of the tech and Jose' was respectful of our house and did a great job repairing our hose bib quickly!

Paid $200–300Reasonable pricePlumbing leak repair
Lilly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

We are very pleased with Desert Water Plumbing. They were able to come the same day and do the job. Mike is very pleasant and professional. We will use them again. We recommend them to anyone. Thank you, Desert Water. Lilly and John G.

Paid $400–500Great pricePlumbing leak repair
Janna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★

I was referred to this company. I cannot not in good conscience recommend them after my experience. I am disappointed with the work, communication, and how I was talked to by one of the women. I spoke to Rachel a few times; she was friendly, respectful, and approachable. By contrast, I spoke to Dee twice, she was…

Plumbing pipe repairPlumbing fixture installationFaucet installation
Brayden2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company. Super nice and professional. Grant went above and beyond for us.

Plumbing leak repair
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, on time, nice, and reasonably priced. Would definitely recommend.

Reasonable pricePlumbing pipe repairShower repairPlumbing leak repair
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Desert Water numerous times at multiple houses over the last several years. Brad will respond to our concerns the same day and schedule our service asap. Brad and his crew are always on time, professional, and prepared with all the parts they need on the truck. When the job is done, everything is all…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
OLORUNs4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

FYI: we had a unique issue+this was the 3rd(THIRD) company to come out, thank God, the last! It all started w/ MS RACHEL aka Superwoman; her customer service, warmth, assurance + tenacity to be on top of EVERYTHING/EVERY staff member was commendable + extremely reassuring! MR BRAD: came out for a FREE…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
HowardLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad responded within almost an hour to fix a water leak for me. He was simply outstanding, thank you Desert Water Plumbing!!

Plumbing leak repair+ Responsiveness+ Punctuality+ Quality
TopherLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had major leak in our service line that was pointed out by the city of Peoria. I saw that this company had alot of years of experience and positive reviews. I decided to entrust them with this project. They got out here very quick, and got the job done in a very timely manner. I'm very impressed with the quality of…

Plumbing leak repairOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Desert Water is now in my list of contacts permanently. If you are in need of a highly qualified, honest plumber with fair pricing Nick and his team at Desert Water should be your first call. I had a few issues going on at my home and they took care of them all perfectly in just a couple hours. I completely recommend them.

Plumbing leak repairOutdoor plumbing system repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Plumbing leak repair
Andrea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $200–400Plumbing leak repair
Ron9 months ago★★★★★

Rating only, no written review.

Paid $400–500Reasonable pricePlumbing leak repair
harry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

Plumbing leak repair+ Responsiveness+ Punctuality+ Value

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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