Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for shower repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$613
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Shower repair” · showing 20

SeanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

10.1.26. Plumber Donnie came out to re-install a new bathtub, basically fix what a different company really screwed up. Donnie had to cut tile, dig out, then jackhammer cement to free up room to move a mislaid pipe and install a proper connector pipe from the tub to p-trap. The original pipe had been encased in…

Paid $2,000+Reasonable priceDrain cleaningPlumbing fixture installationShower repair
DavidLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike and Dillon were able to squeeze me in their busy schedule and knock out my shower issue. They were able to find a better solution than the other company that wanted to charge a couple hundred more and go thru the wall behind the shower, which in turn would've cost me a couple hundred more to repair, considering…

Paid $1,000–1,200Reasonable pricePlumbing fixture installationShower repairPlumbing leak repair
MadisonLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am a repeat and loyal customer and as always, the service was prompt, professional, and everything was made easy. Tyler does a great job explaining things to me and simplifies what I think might be complicated! He was knowledgeable, fast and I was able to get back to work knowing my house was in great hands. I…

Paid $200–400Great priceFaucet repairWater heater repairShower repair
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If you want great, honest, professional people, use Desert Water Plumbing and Rooter. We have used them multiple times and are very pleased with their work ethic and reasonable prices!

Paid $400–600Reasonable priceToilet repairDrain cleaningShower repair
Perry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have been wanting to find a plumbing service where the prices are reasonable and their work is outstanding. I recently scheduled Desert Water Plumbing and Rooter to fix a leaky shower. The scheduling was quick and easy, the service person, Dillon, arrived when they said he would and before he did any work, he put…

Shower repair
Sheryl13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

I have used Desert Water for several different plumbing jobs, and now subscribe to their water softener salt delivery and maintenance service. They have always done a stellar job!

Water heater installationGarbage disposal installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Belinda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome experience! I highly recommended Desert Water Plumbing. Great customer service. Friendly, polite & professional technicians. They made quick work of getting multiple jobs done. Extremely knowledgeable and provided explanations I could understand. We will definitely call them again.

Paid $1,000+Great pricePlumbing leak detectionPlumbing pipe repairRepair water fixtures
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very friendly, helpful and efficient! Will definitely call again!

Reasonable priceWater tank installationRepair water fixturesFaucet installation
Michelle13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Very quick response! Came out to replace our shower handle that broke…. Fixed the same day, which involved cutting the shower stall to remove the old one! Jose had the replacement parts in his van and worked diligently to get the valve replaced quickly & the water back on. We will definitely call again in the future.

Paid $1,000+Plumbing fixture installationShower repair
annalisaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jose with Desert Water Plumbing and Rooter was great to work with. He got me in quickly and handled a fairly large repair job—not just a quick fix. He was professional, knowledgeable, and explained everything clearly along the way. He showed up on time, worked efficiently, and treated my home with care. I’d…

Paid $1,000+Reasonable priceWater heater installationGarbage disposal installationRepair water fixtures
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Today’s visit went very well. Dan, your technician was very pleasant and explained everything in great detail regarding repair. Will definitely keep Desert Water Plumbing in mind when needed.

Reasonable priceShower repair
Denise4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, on time, nice, and reasonably priced. Would definitely recommend.

Reasonable pricePlumbing pipe repairShower repairPlumbing leak repair
TjLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding company to work with. Always accurate on their pricing and work is performed exactly how they advise. Have referred them to friends, colleagues and neighbors and will be the first call for any future plumbing issues that may occur.

Water heater installationGarbage disposal installationShower installation+ Professionalism
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best service and professionalism I’ve EVER had with anyone in this field

Toilet repairWater heater installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Brandy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brad was awesome and I appreciated his honestly regarding all repairs. Thank you!

Shower repair+ Responsiveness+ Punctuality+ Quality
CathyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I can’t say enough good things about Desert Water. They were responsive, communicative, on time, competent, professional, and personable. I would highly recommend their services.

Shower repair+ Responsiveness+ Punctuality+ Quality
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Team was exceptional. The materials were high quality and the work was done professionally. Good value for the price and very responsive. We highly recommend.

Faucet installationFaucet repairShower repair+ Responsiveness+ Punctuality+ Quality
Brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick and Brad are top notch! Reached out to Nick on a Tuesday with a master shower issue he came out the same day provided an estimate, and scheduled Brad for Thursday. Brad showed up early (yes early) and completed the job within two hours, kept the area very clean as well. If you want things done right with…

Faucet installationShower repair+ Responsiveness+ Punctuality+ Quality
Matthew4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very fast and efficient. Employees were very friendly and explained everything that was going on. Will definitely use them again if I need services in the future.

Shower repairDrain cleaning+ Punctuality+ Professionalism
Advantage11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

These guys are "Best in Class" for plumbing. When you want to work with honest and reliable plumbers with fair prices, give them a call. I have had them do work on multiple homes of my own and it was always an amazing experience.

Faucet installationShower repairService not listed+ Responsiveness+ Punctuality+ Quality

Show more shower repair reviews (2 more) →

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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