Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$702–$1.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 39
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Toilet installation”

Jordan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Michael and Dillion are top notch! Not only did they come over last minute and unscheduled after a scheduled appointment with my neighbor, but they fit the work in within two days to resolve our master bath plumbing renovation needs AND even worked with us on the price! They were calm, kind and guided us without…

Paid $400–600Reasonable priceToilet installation
MaryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everything was great. He initially came out and gave me options with no pressure. I decided to get a new toilet since mine was 27 years old. He gave me suggestions of which ones were the best and dis not pressure me to buy one from them. I did pick one based on his suggestions and Consumer Report reviews. He…

Paid $400–600Reasonable priceToilet repairToilet installation
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Was able to get my issue looked at same day. The front office staff I spoke with and technician were all very knowledgeable and friendly

Paid $400–600Reasonable priceToilet repairToilet installation
Edward14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Overall, a great experience. Super courteous, professional staff.they addressed my plumbing and water needs promptly and efficiently. A+ service.

Great priceWater heater installationToilet installationService not listed
Eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Ethan was very nice and professional. Highly recommend.

Toilet installation
Jarrett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had two toilets installed. Dan was fast, efficient and honest. Best price compared to three other quotes. I fully recommend!

Paid $500–600Great priceToilet installation
Judie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

From start to finish, Jose with Desert Water Plumbing and Rooter was very responsive and professional. We broke our project up into three phases, and our first phase was installation of three lavatory faucets, a toilet, and replacement of our water heater. Everything went smoothly and Jose arrived on time. We felt…

Paid $1,000+Reasonable priceWater heater installationToilet installationFaucet installation
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Desert Water did a fantastic job with a tankless hot water heater and water softener install and toilet replacement. Got in the schedule quickly and the final product looks and works great. I would recommend them and plan to use them for future plumbing needs.

Not sureToilet repairWater heater installationToilet installation
DanielLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hey Y’all, AZ Desert Water & Plumbing just completed a bunch of services at my new condo. They repaired my water heater, put in a new inlet tank, installed a brand new toilet, put in a brand new kitchen island sink, installed reverse osmosis water tank in the kitchen…..cleaned all pipes too! Combined, it came out…

Great priceDrain cleaningWater tank installationToilet installation
TjLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Outstanding company to work with. Always accurate on their pricing and work is performed exactly how they advise. Have referred them to friends, colleagues and neighbors and will be the first call for any future plumbing issues that may occur.

Water heater installationGarbage disposal installationShower installation+ Professionalism
Megan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The best service and professionalism I’ve EVER had with anyone in this field

Toilet repairWater heater installationPlumbing leak detection+ Responsiveness+ Punctuality+ Quality
Frank4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used Desert Water numerous times at multiple houses over the last several years. Brad will respond to our concerns the same day and schedule our service asap. Brad and his crew are always on time, professional, and prepared with all the parts they need on the truck. When the job is done, everything is all…

Water heater installationPlumbing pipe repairFaucet repair+ Responsiveness+ Punctuality+ Quality
Joanna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used Desert Water Plumbing and Rooter several times and have had AMAZING experiences each time - which is hard to find. From the initial call to schedule, to the communication prior to appointment time, the punctuality of the plumbers/workers, to the quality of work performed and the fair pricing - they have…

Faucet installationToilet installationSewer cleaning+ Responsiveness+ Punctuality+ Quality
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was in the middle of the install and ran into a problem for a professional. Called Desert Water and came out same day. Perfect install in a imperfect situation. Have me a very fair price considering I had pulled the old toilet. Definitely would use them again.

Toilet installation+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Outstanding service! I recommend Desert Water Plumbing and Rooter, LLC. They do what they say they are going do. Their enthusiasm , knowledge and plumbing skills are excellent. Good communication throughout the service. I was impressed' with their team approach. A team of three showed up to do my projects.

Garbage disposal installationToilet installation
Kid1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very Good communicator I am in another state , They worked at my Daughters condo / even picked up all of the material re-toilets etc. I would Hire This Company! Again For Sure👍🤩

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Kelly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Desert Water has been my go to plumbing company for the last few years and I could not be more appreciative of all of the amazing services they provide to their customers. They do it all! They have installed a new garbage disposal, fixed many leaks as well as installed new faucets, seated new toilets/removed and…

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
MichaelLocal Guide · 53 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Nick is both courteous and professional. He installed a Springwell water purification system after I made the mistake of initially hiring a handyman. Save yourself time, money and hassle and hire Nick and his partner for your plumbing needs.

Faucet installationGarbage disposal installationToilet installation+ Punctuality+ Quality+ Professionalism
CoolLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We added a full bathroom to our house and they installed all the additional plumbing and tied it into our septic lines. They are very friendly and did a great job.

Toilet installationService not listed+ Responsiveness+ Punctuality+ Quality
Gary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great company, would definitely use again

Toilet installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ronald12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We had a new toilet installed. Gabe was fast, efficient and had the toilet installed quickly. Highly recommended! Thanks

Toilet installation+ Responsiveness+ Quality+ Professionalism
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Have used this company for several large and small projects they have always been very helpful and go above and beyond to do the job the correct way. You can’t go wrong hiring this company.

Plumbing leak detectionShower installationToilet installation+ Quality+ Professionalism
Rachel14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Some companies set the bar a bit higher and this really is one of them. They were on time and clear about what I needed and why. I would recommend them and will be using them for all of my future plumbing needs.

Faucet installationToilet installationWater heater installation+ Punctuality+ Quality+ Professionalism
Felicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceToilet installationService not listed
Shayna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Jason7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Carlos5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal installationShower installation+ Responsiveness+ Punctuality+ Quality

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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