Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.57
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 57 Google reviews tagged “Toilet repair” · showing 40

Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Desert Water Plumbing has been assisting our business and residence with all our plumbing needs. They are efficient, reliable, professional, and their price is terrific. They folks are real plumbers - not just a turn and burn billboard company with an out state call center.

Great priceToilet repairWater heater installationGarbage disposal installation
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ethan did a great job fixing our toilet. The appointment was quick and he had everything done efficiently. I would definitely use Desert Water Plumbing again.

Paid $200–400Reasonable priceToilet repair
Caitlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

From Danelle who took my call to Jose who did the inspection, pleasant and professional from beginning to end. Jose was able to locate the issue, fix it immediately, and help educate me on some potential things to look for in the future. Very appreciative of their fast and professional work! Would absolutely use them for any future needs!

Paid $200–400Great priceToilet repairPlumbing leak detection
DougLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent work. Fair pricing. Fast. I would absolutely use this company again.

Reasonable priceToilet repair
PeteLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys worked hard all day to get my toilet replaced. The toilet I bought online was defective. They got a replacement and installed it. All this after running their camera all through my sewer line to verify the condition. They are the BEST.

Great priceToilet repair
lana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

From the first call to the follow up text, first class all the way!!! I think we are going to check into seeing if we can adopt Tyler!!!

Paid $800–1,000Great priceToilet repair
Sandy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great followup from request for service to technician showing up at the appointed time.

Paid $200–400Reasonable priceToilet repair
DirkLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I called Desert Water Plumbing to make some small changes to my exterior hose bibs, and to fix a wobbly toilet. Hose bibs went super fast, as expected, but when the toilet cam up, the tech, Jose, found a rusting, rotted toilet flange. This was unexpected, since the toilet was installed only about 4 years ago. Jose…

Paid $800–1,000Reasonable priceToilet repairOutdoor plumbing system repair
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

If you want great, honest, professional people, use Desert Water Plumbing and Rooter. We have used them multiple times and are very pleased with their work ethic and reasonable prices!

Paid $400–600Reasonable priceToilet repairDrain cleaningShower repair
MaryLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Everything was great. He initially came out and gave me options with no pressure. I decided to get a new toilet since mine was 27 years old. He gave me suggestions of which ones were the best and dis not pressure me to buy one from them. I did pick one based on his suggestions and Consumer Report reviews. He…

Paid $400–600Reasonable priceToilet repairToilet installation
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Was able to get my issue looked at same day. The front office staff I spoke with and technician were all very knowledgeable and friendly

Paid $400–600Reasonable priceToilet repairToilet installation
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Have had a new water system (water softener , recirculating pump, reverse osmosis system) installed , and recently a toilet repair with new flange and wax seals. Prompt and professional and do great work

Reasonable priceToilet repairService not listed
JudyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Never thought I would say BEST OF THE BEST for a plumbing company but Desert Water Plumbing definitely is! Five stars is not enough. Jose arrived on time and answered all our questions. Gave us a bid before he started the work. Installed a new toilet and a new garbage disposal in Record time. Cleaned up better…

Reasonable priceToilet repairGarbage disposal installation
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service, highly qualified technician

Toilet repair
Ted11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Awesome service!!! Everything was explained to us about why we were having drain issues with our toilet. We recommend this company for all your plumbing needs.

Paid $600–700Great priceToilet repairDrain cleaning
Peter6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very good service new exactly what to do and very fast service. Very polite and very thorough.

Paid $200–300Great priceToilet repair
ShawnLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service. We will definitely use them again.

Paid $100–200Reasonable priceToilet repair
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Michael and Dillon are consummate, caring, professionals. My wife and I have needed their assistance twice in the short 10 months we have lived here. I appreciate how respectful and pleasant they are. We appreciate the quality of their work, attention to detail and excellent communication. I will recommend them…

Paid $800–900Reasonable priceToilet repairPlumbing pipe repairRepair water fixtures
BrianLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

On time, solved problem, polite clean and friendly. Will consider them my plumbers going forward.

Paid $1,000+Toilet repair
JeffLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jose did a very good job, quick and cleaned up well

Paid $100–200Reasonable priceToilet repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Ethan did an amazing job at our home installing two new toilets and a PRV. He was honest, thorough, and pricing was fair. He even walked me through some special tweaks that he had made on our existing system to ensure that our toilets will last long term in our older home. As a new home owner, we like to invest in…

Toilet repairPlumbing pipe repairFaucet repair
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Joe came out and unclogged our toilet. We had dropped a hair pick in the toilet and it was a project getting it out. I highly recommend Desert Water Plumbing and Rooter. Joe came out and not only had to deal with a clogged toilet but he had to deal with my three-year-old grandson as his assistant. He was…

Toilet repair
Zach5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Too notch service, they always fit me in when I need someone in a pinch!

Toilet repairShower installation
ATEEQ2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brad and his crew from Desert water plumbing were amazing.Had a slow draining toilet called them appointment was fixed immediately and Brad showed up next day quickly recognized the problem and gave the quote and repair date was fixed and work completed as promised The quote was the best and cheapest beating…

Toilet repair
Dave8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is the second time I have worked with Ethan for plumbing repairs. 5 stars both times. Knowledgeable, courteous, communicative and very efficient. I highly recommend Ethan and Desert Water.

Toilet repairOutdoor plumbing system repair
MikeAndMelLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional, logical approach to problem diagnosis and tiers of repair options. No pressure, easy discussion, excellent work. Trustworthy.

Paid $200–300Reasonable priceToilet repair
Ricky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional and proficient fixing the flange on our toilet.

Paid $500–600Not sureToilet repair
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Ethan did an awesome job investigating what needed repair and offered professional explanations for everything. We couldn’t be more pleased with the service and value for the cost of repairs.

Paid $200–300Reasonable priceToilet repair
Dawn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

the tech did good

Paid $100–200Reasonable priceToilet repair
Beatrix7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★

While repairing the toilet it got cracked , which was replaced with a sub superior toilet. While repairing the valves under the master bathroom sink the bathroom and the master closet got flooded. A crew came to install fans to dry out the water damage. The noise was too loud to sleep in the bedroom that night.…

Paid $1,000+OverpricedToilet repairService not listed
azLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Way over priced.

Paid $200–300OverpricedToilet repair
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great communication and were supper helpful and quick to address our needs!

Great priceToilet repair
sheila6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Staff from office to technician kind and professional. Prompt service!

Toilet repair
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Desert Water did a fantastic job with a tankless hot water heater and water softener install and toilet replacement. Got in the schedule quickly and the final product looks and works great. I would recommend them and plan to use them for future plumbing needs.

Not sureToilet repairWater heater installationToilet installation
Vicki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always great service with courtesy and friendly people.

Paid $1,000+Reasonable priceToilet repairWater heater installationService not listed
Robin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great service! I’ll definitely use them again!!

Paid $200–300Reasonable priceToilet repair
Carol8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joe was very courteous and helpful. I would recommend Desert Water to anyone!

Reasonable priceToilet repair
Yvonne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Joe was here in a timely manner and replaced an old faucet. He's knowledgeable, fast, and friendly. I'd definitely use again.

Paid $400–500Reasonable priceToilet repairFaucet installation
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Two toilets reset. Repaired one.

Paid $700–800Reasonable priceToilet repair
Rolanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very good really appreciate his job.

Toilet repair

Show more toilet repair reviews (17 more) →

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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