Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.112
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 112 Google reviews tagged “Water heater installation” · showing 20

Pam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 23 hours ago★★★★★

Ethan was professional, knowledgeable, empathetic of our situation and expedient about remedying the situation.

Paid $2,000+Reasonable priceWater heater installation
Candice1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Referral by my brother Martin LaPrade thru BNI with Nick. Hired for installation of water heater. Tyler did a great job and answered questions we had about various plumbing issues. We are chatty sisters and probably talked his ear off!

Paid $1,800–2,000Reasonable priceWater heater installation
Tommy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Desert Water Plumbing has been assisting our business and residence with all our plumbing needs. They are efficient, reliable, professional, and their price is terrific. They folks are real plumbers - not just a turn and burn billboard company with an out state call center.

Great priceToilet repairWater heater installationGarbage disposal installation
VC1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

great service. Clean work. fast friendly and explained eveything to me.

Customer photo from VC's review
Reasonable priceWater heater installation
Kanan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Our experience with Desert Water Plumbing and Rooter was outstanding. It was a quick service and our new water heater was installed professionally. The team are professional and high expertise. We highly recommend Desert Water Plumbing and Rooter. They are AWESOME.

Paid $1,800–2,000Great priceWater heater installation
Joan11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Great service, the technician came on time to give me an estimate, matched pricing, was on time for installation, and just an overall great experience with the company.

Paid $1,800–2,000Reasonable priceWater heater installationService not listed
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Solid job for a bunch of plumbing needs.

Paid $2,000+Reasonable priceWater heater installationWater tank installationRepair water fixtures
Danielle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Great service - I would absolutely use them again! They were efficient, professional and the customer service was exceptional!

Paid $2,000+Reasonable priceWater heater installation
Kevin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

⭐⭐⭐⭐⭐ Desert Water Plumbing & Rooter is hands down the best water and plumbing company in North Phoenix! Their technicians are always professional, friendly, and extremely knowledgeable. From Ethan, who installed our Bradford White water heater, to Jose Gomez, who recently completed our annual maintenance and…

Water heater installation
Nicole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot say enough about my experience with Desert Water Plumbing and Rooter. I emailed them wanting a quote to replace my pressure reducer and water softener. Rachel and Dannelle responded to me right away with an honest, affordable quote and scheduled an appointment for the technician Jose to come out for the…

Great priceWater heater installation
Sheela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Dillan worked very hard & did an excellent job. He was also very courteous to respond to my questions. Thank you for an excellent job.

Paid $2,000+Reasonable priceWater heater installation
john3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very easy to do biz with. Thank you NICK

Paid $600–800Great priceWater heater installation
Paul13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

these are true pros and they go above and beyond! they are knowledgeable, provide their opinions and information so customers can make an educated decision. There's no time wasted with these guys!

Paid $2,000+Reasonable priceWater heater installation
ReBecca4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our water heater went out unexpectedly - it was a complete disaster. Their techs were at our house and had everything fully repaired/replaced within the matter of a couple hours. Reasonable prices and great work! I would absolutely use their services again.

Paid $1,400–1,600Reasonable priceWater heater installation
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

So great! My valve from the house broke and I couldn’t shut the water off. I called and they had a plumber at my home ( on a Saturday) in two hours. Replaced the old frozen valves and everything is perfect.

Paid $1,800–2,000Reasonable priceWater heater installation
TamaraLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great honest service! They responded quickly and were honest about my warranty on my existing water heater and they saved me 1K plus over another plumber. I will be sure to use them again for any plumbing needs.

Paid $1,200–1,400Reasonable priceWater heater installation
fish2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Tyler was the gentleman that came out, and he was incredibly gracious.. made sure that my 100-year-old father understood everything he was saying was respectful didn't try to sell us a bunch of stuff we didn't need.. good customer service is hard to come by these days and Tyler supplied it in spades.. we had two…

Paid $1,400–1,600Reasonable priceWater heater installation
Kirsten8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent service, overall. After moving into a new home, we needed a plumber, ASAP! Desert Water Plumbing and Rooter installed a new RO system and a tankless water heater. Michael and Dillon were fantastic. They arrived on time, communicated the entire process and knew exactly what they were doing!!! We appreciated…

Great priceWater heater installationService not listed
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly professional service. Tankless heater installation looks and works great.

Great priceWater heater installation
AndrewLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Water heater installation was fast and dependable. Ethan came out on a Saturday for an estimate and was on time and focused on the job when my schedule allowed me to be home for the installation. Excellent service and I greatly appreciated the Veteran Discount!

Paid $1,800–2,000Reasonable priceWater heater installation

Show more water heater installation reviews (92 more) →

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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