How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREDesert Water Plumbing and Rooter
Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews
Report card
Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
Reviews for your job
Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.
Desert Water Plumbing and Rooter for water heater installation
Clear ✕All 112 Google reviews tagged “Water heater installation” · showing 80
Ethan was professional, knowledgeable, empathetic of our situation and expedient about remedying the situation.
Referral by my brother Martin LaPrade thru BNI with Nick. Hired for installation of water heater. Tyler did a great job and answered questions we had about various plumbing issues. We are chatty sisters and probably talked his ear off!
Desert Water Plumbing has been assisting our business and residence with all our plumbing needs. They are efficient, reliable, professional, and their price is terrific. They folks are real plumbers - not just a turn and burn billboard company with an out state call center.
great service. Clean work. fast friendly and explained eveything to me.
Our experience with Desert Water Plumbing and Rooter was outstanding. It was a quick service and our new water heater was installed professionally. The team are professional and high expertise. We highly recommend Desert Water Plumbing and Rooter. They are AWESOME.
Great service, the technician came on time to give me an estimate, matched pricing, was on time for installation, and just an overall great experience with the company.
Solid job for a bunch of plumbing needs.
Great service - I would absolutely use them again! They were efficient, professional and the customer service was exceptional!
⭐⭐⭐⭐⭐ Desert Water Plumbing & Rooter is hands down the best water and plumbing company in North Phoenix! Their technicians are always professional, friendly, and extremely knowledgeable. From Ethan, who installed our Bradford White water heater, to Jose Gomez, who recently completed our annual maintenance and…
I cannot say enough about my experience with Desert Water Plumbing and Rooter. I emailed them wanting a quote to replace my pressure reducer and water softener. Rachel and Dannelle responded to me right away with an honest, affordable quote and scheduled an appointment for the technician Jose to come out for the…
Dillan worked very hard & did an excellent job. He was also very courteous to respond to my questions. Thank you for an excellent job.
Very easy to do biz with. Thank you NICK
these are true pros and they go above and beyond! they are knowledgeable, provide their opinions and information so customers can make an educated decision. There's no time wasted with these guys!
Our water heater went out unexpectedly - it was a complete disaster. Their techs were at our house and had everything fully repaired/replaced within the matter of a couple hours. Reasonable prices and great work! I would absolutely use their services again.
So great! My valve from the house broke and I couldn’t shut the water off. I called and they had a plumber at my home ( on a Saturday) in two hours. Replaced the old frozen valves and everything is perfect.
Great honest service! They responded quickly and were honest about my warranty on my existing water heater and they saved me 1K plus over another plumber. I will be sure to use them again for any plumbing needs.
Tyler was the gentleman that came out, and he was incredibly gracious.. made sure that my 100-year-old father understood everything he was saying was respectful didn't try to sell us a bunch of stuff we didn't need.. good customer service is hard to come by these days and Tyler supplied it in spades.. we had two…
Excellent service, overall. After moving into a new home, we needed a plumber, ASAP! Desert Water Plumbing and Rooter installed a new RO system and a tankless water heater. Michael and Dillon were fantastic. They arrived on time, communicated the entire process and knew exactly what they were doing!!! We appreciated…
Friendly professional service. Tankless heater installation looks and works great.
Water heater installation was fast and dependable. Ethan came out on a Saturday for an estimate and was on time and focused on the job when my schedule allowed me to be home for the installation. Excellent service and I greatly appreciated the Veteran Discount!
Had a great experience with Desert Water Plumbing. Tyler and Jason came out and replaced our hot water heater and installed a new soft water system and RO system. Both guys were awesome. They showed up on time, were super easy to work with, answered all my questions, and did a really clean job with everything. It…
Very knowledgeable, courteous, prompt service. Will definitely call Desert Water Plumbing again.
Finally a great experience with a plumber! Dillon and Michael were fantastic! These guys are extremely professional, friendly, punctual, and they beat the pricing of 4 other plumbing companies (by a lot). The most impressive part is their attention to detail on their plumbing work (in my case, installing 2…
From first call to office, she was very kind. Michael and his partner on the job were amazing. Very informative and super kind men. I apologize I don't remember the other gentlemen name. But, both were equally awesome. I highly recommend them and Desert Water Plumbing and Rooter. They came out same day I called,…
Jose Gomez was terrific and truly professional and did a fabulous job. Worked outside in the heat for about 4 hours and did not ask fir a thing..great job
Best company we have ever dealt with by far! I noticed I had a bad water heater and needed replacement. I gave Desert water plumbing a call and they were at my house within the hour! They had everything replaced and fixed in just a little over one hour. I was completely shocked on how fast they were able to do this…
We were impressed with the speed, friendliness and professionalism. Would highly recommend!
Was referred by name from a friend. In my experience they are one of the Absolute Best. From free estimate for replacing water heater to the cost of installation to the employees from installation to front office. 100% my go to for service going forward. They might not be the largest company but by far the better…
Desert Water Plumbing came to our rescue today. Thankfully we have a Govee water sensor system so we were alerted to our leaking water heater prior to any damage. We immediately called Desert Water and talked to the owner Brad. Brad took our info and had dispatch call us back quickly thereafter. Within 2 hours from…
We have used Desert Water for multiple projects at 3 different locations and they have always been great. Fairly priced and reliable. I would recommend to friends and family.
These guys are the best. On time, as promised and the price and quality are outstanding.Everyone in the organization is top notch and Ethan the installer was fantastic. Can’t recommend enough. Thanks
Dillion came to our house same day that we called. He took care of our broken water heater and the price was more than fair. Dillion was extremely helpful and kind I couldn't be more grateful for the amazing service and the quality work done. When I say reasonably priced I mean every cent of it lol. They are no…
We appreciate the fast service from this locally owned/operated small business. They are quick to respond and diagnose a problem AND get it fixed, the same day. We think they are awesome and you will too!
I have used Desert Water for several different plumbing jobs, and now subscribe to their water softener salt delivery and maintenance service. They have always done a stellar job!
Mike and Dillon did a superb job installing my tankless water heater. Extremely professional, knowledgeable, and pleasant gentlemen. You could not have two finer representatives of your company.
Dillion did a great job, extremely professional and polite. Would use them again if needed.
Overall, a great experience. Super courteous, professional staff.they addressed my plumbing and water needs promptly and efficiently. A+ service.
Great service, fast and efficient
Fast professional service. Friendly people and a thorough job. Fair price for quality work. I highly recommend using Desert Water Plumbing. Sincerely, Mike Thompson
Great communication when they were arriving. Very competent, upfront pricing with no surprises. Worked with my schedule and had everything completed same day. I would recommend this company for their fair prices and excellent work.
Jose did an awesome job installing new water heater and water purification system. Very knowledgable and very clean plumbing work. Great experience and same day service.
Service was excellent Very happy Shawn is the best
Mike and Dillion were masterful! They came prepared to get the job done professionally and efficiently. They explained any questions I had and provided input that was beneficial. I would highly recommend Desert Water Plumbing!
Great team here. Very professional, efficient and communicative!
Great service and a great looking installation. Ethan stayed late to get it installed.
Great job on the installation and very professional
They were really helpful - I wanted to get a tankless water heater installed in my house and they were very responsive, got me on the schedule quickly, and walked me through the installation. I was happy with how it turned out and they were able to figure out how to get it where I wanted because I had some specific…
Ethan did the estimate and work. He did a great job and cleaned up after his work.
Knowledgeable, efficient and friendly
Jose came out to replace my water heater. He was clean, polite and efficient. The whole process was super easy ans it all happened the same day i called.
I got 5+ quotes for a new water heater. Dee (in the office) was the best at answering questions and super friendly. The price was one of the lowest so I thought there might be additional service “suggestions” when the installer came out - but nope. The price quoted was the actual price. Jose came out promptly. He…
As a first time home owner I had never used a plumbing service before so when my water heater broke I googled plumbing companies nearby and saw that desert rain had 5 stars on google. I called them immediately and they were able to come out same day. Jose was amazing!!! He couldn’t replace my water heater same day…
Mike P is a life saver. Prompt, Polite, and Professional. Will request him for any and all of my plumbing needs. If I could give more stars I would.
From start to finish, Jose with Desert Water Plumbing and Rooter was very responsive and professional. We broke our project up into three phases, and our first phase was installation of three lavatory faucets, a toilet, and replacement of our water heater. Everything went smoothly and Jose arrived on time. We felt…
Absolutely the best service I have found! They were out to the house in about 40 minutes from the time I called & it was New Years Eve! We were out of town & they handled everything honestly & professionally! Thanks to Rachel for taking my call & Michael for the installation of our new water heater!
Quality and honest customer service are paramount to Desert Water. On Sat. of a holiday weekend our hot water heater failed and was leaking all over our garage. One quick call to Desert Water had a qualified and personable technician at our door. He worked tirelessly for hours, without any help, to replace our…
Excellent service. Fast and friendly! Professional work!
Jose with Desert Water Plumbing and Rooter was great to work with. He got me in quickly and handled a fairly large repair job—not just a quick fix. He was professional, knowledgeable, and explained everything clearly along the way. He showed up on time, worked efficiently, and treated my home with care. I’d…
Great job it was clean and the boys knew what they were doing
They were incredibly responsive and reasonably priced. I highly recommend this service!
Our water heater blew up on Thanksgiving day. I called the next day and Rachel sent out Dan right away. He gave us a great estimate and he had the water heater installed in 2 hours. Very nice to have hot water again.
Service was great. Dillon was very efficient and worked diligently to replace our water heater. They got us an appointment right away and we're very responsive.
Ethan was a pleasant young man that worked hard and efficiently. The installation was clean and professional.
Excellent service. Provided service as described. No upselling. Super efficient and excellent workmanship. New water was installed in about 2 hours or less. Highly recommend working with Dan and Desert Water Plumbing and Rooter.
Great communication! Great work by Ethan! Friendly and a pleasure to do business with! Would recommend all day! Thank you all!
Desert Water did a fantastic job with a tankless hot water heater and water softener install and toilet replacement. Got in the schedule quickly and the final product looks and works great. I would recommend them and plan to use them for future plumbing needs.
Always great service with courtesy and friendly people.
Very dependable company. I had a total of three techs at my house in two days.
Excellent experience upgrading to a top-of-the-line tankless water heater! Mike, Dillon, and Joe were all professional, courteous, and personable. The work they did was precise and they took real care in their craft. We will definitely be calling them again for all our plumbing needs going forward.
Wonderful family owned company. From the moment I called until the tech left it was 5 star service. I called in need of a complete water heater replacement and they showed up an hour later and had everything replaced. If you are looking for a trustworthy plumber, this company is your go to. Absolutely wonderful!
⭐️⭐️⭐️⭐️⭐️ I recently had Desert Water Plumbing install multiple water heaters—including a tank-less system in the main house—as well as a whole-home water filtration system, soft water unit, and RO system. Mike and Dillon did an excellent job from start to finish. Before choosing Desert Water Plumbing, I had three…
They were really awesome very caring great information clean with their install. We give them a 100% great rating and encourage anybody to work with them. They are awesome.
Terrific job and terrific people to work with. It started with the initial contact made, through the bid process and scheduling of the project. Crystal clear communication, no upsells or hidden sneaky fees, straight up exactly as stated and the work site was spotless when completed. I would highly recommend Desert Water Plumbing.
We called in the morning for an estimate and in 2 hours we had a new water heater! These guys were fast, amazing and knowledgeable. Thank you!
Called, answered instantly, and had me booked for same-day service in minutes. Tech arrived early (yes, EARLY, not “sometime between now and the apocalypse”), was extremely polite and clearly knew his stuff. Knocked out the work fast, kept me updated, and even made paying online painless. Price was beyond fair,…
Michael and Dylan, were very professional and friendly. I highly recommended Desert water Plumbing and Rooter..
I wish I could give 10 stars. I am so thankful we found Desert Water Plumbing. I heard water pouring down our walls. We had three plumbers come out. Let me tell you after doing the research during a stressful plumbing leak, Desert Water has the best competitive pricing and the most amazing and experienced team. The…
Outstanding company to work with. Always accurate on their pricing and work is performed exactly how they advise. Have referred them to friends, colleagues and neighbors and will be the first call for any future plumbing issues that may occur.
Excellent work. Great products and service,
The best service and professionalism I’ve EVER had with anyone in this field
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 112 | $1.2k–$2.5k |
| Plumbing pipe repair | 76 | $353–$1.4k |
| Plumbing leak detection | 59 | $205–$630 |
| Toilet repair | 57 | $239–$680 |
| Outdoor plumbing system repair | 46 | $366–$1.6k |
| Faucet installation | 43 | $340–$867 |
| Drain cleaning | 34 | $248–$593 |
| Plumbing leak repair | 34 | $248–$793 |
