Experts Reviews · Company report
Desert Water Plumbing and Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%99+14Replies to reviews 7%97+6.9Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Desert Water Plumbing and Rooter

Peoria, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 1,287 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 96% of drain cleaning services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 99% of drain cleaning services.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Desert Water Plumbing and Rooter is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Desert Water Plumbing and Rooter is better than 97% of drain cleaning services.A
97

Reviews for your job

Customers hired Desert Water Plumbing and Rooter for 8 kinds of job.

Desert Water Plumbing and Rooter for water tank installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Water tank installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Water tank installation”

Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Solid job for a bunch of plumbing needs.

Paid $2,000+Reasonable priceWater heater installationWater tank installationRepair water fixtures
ChristopherLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had a great experience with Desert Water Plumbing. Tyler and Jason came out and replaced our hot water heater and installed a new soft water system and RO system. Both guys were awesome. They showed up on time, were super easy to work with, answered all my questions, and did a really clean job with everything. It…

Paid $2,000+Great priceWater heater installationWater tank installationWater heater repair
ShannonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ethan at Desert Water Plumbing was awesome. He was able to come out the same week I called to install a water filtration system. They gave us the best price in comparison to some other big companies. Responsive, quick, and easy to work with!

Paid $800–1,000Reasonable priceWater tank installation
Sam10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great customer service. Followed up well. Worked around our schedule to get a new water softener installed. Very competitive pricing and the work went well as well. Will definitely use them again in the future for any plumbing needs.

Paid $1,000+Great priceWater tank installation
Kimberly9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very professional, Great from start to finish. Mike and Dillon did a fantastic job. The care they took to make everything look nice and work well is exceptional. Very impressed. RO system and Water softener system

Paid $1,000+Great priceWater tank installationService not listed
Stephanie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Very friendly, helpful and efficient! Will definitely call again!

Reasonable priceWater tank installationRepair water fixturesFaucet installation
SamanthaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We bought a water softner through them. They were so attentive and moved my appointment up because our old water softner was leaking. Very informative and knowledgeable. Ethan was great. So nice and very helpful.

Paid $1,000+Reasonable priceWater tank installationWater tank repair
BrianLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We got a new water softener and brine tank installed. Ethan did a fantastic job! Very quick, very professional, and extremely clean!! Would absolutely recommend if you needed any plumbing

Paid $1,000+Reasonable priceWater tank installation
Todd2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Ethan and Jaken were very professional and did an amazing job installing a water softener and chlorine filter system. They cleaned up great afterwards as well. Highly recommend Desert Water Plumbing

Paid $1,000+Great priceWater tank installation
DanielLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hey Y’all, AZ Desert Water & Plumbing just completed a bunch of services at my new condo. They repaired my water heater, put in a new inlet tank, installed a brand new toilet, put in a brand new kitchen island sink, installed reverse osmosis water tank in the kitchen…..cleaned all pipes too! Combined, it came out…

Great priceDrain cleaningWater tank installationToilet installation
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I contacted Desert Water Plumbing and Rooter to come and inspect our water softener. They'd been recommended to me by a friend. Nicholas showed up on time and was able to determine the problem quickly. As it was older equipment, he was able to provide me with information on available options for replacement. He…

Great priceWater tank installation+ Responsiveness+ Punctuality+ Quality
KelleyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called them and they came out right away, fixed my shower pressure, changed out my water softener, and they were the nicest people to deal with on the phone, at my home. I cannot recommend them enough. They were really knowledgeable, helpful and trustworthy.

Shower installationWater tank installation
JennyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

From the first phone call to the office to Ethan coming out to give me an estimate to a completed softener and whole house filtration system install, the process was everything a business should be. Friendly and professional employees, immaculate working environment and they left everything clean and tidy. If you…

Reasonable priceWater tank installation
Hector2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nicholas took the time to answer all of my questions about installing a water softener and even offered to install it the next day. Will be using for any future installations and definitely referring to anyone who needs a water softener installed. Great service and excellent product.

Water tank installation+ Responsiveness+ Punctuality+ Quality
JLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called around for quotes and this was the only company that gave me a quote with the highest quality water heater at a lower price the first time. Other companies quoted me more with bargain brands. The bill was exactly what was quoted. Excellent quality, customer service, and professionalism. I’ll be calling them…

Water tank installation+ Responsiveness+ Punctuality+ Quality
Stephen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If you need plumbing service in the greater phx metro area, look no further than Desert water plumbing and rooter. Nick was on time, informative and fair with his pricing on the repairs needed for our home. Thx Nick!!! We truly appreciate you!!

Plumbing leak detectionWater tank installation+ Responsiveness+ Punctuality+ Quality
RonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Desert Water is now in my list of contacts permanently. If you are in need of a highly qualified, honest plumber with fair pricing Nick and his team at Desert Water should be your first call. I had a few issues going on at my home and they took care of them all perfectly in just a couple hours. I completely recommend them.

Plumbing leak repairOutdoor plumbing system repairWater tank installation+ Responsiveness+ Punctuality+ Quality
DaveLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nick installed a water softener and Reverse Osmosis drinking water system. He was competitively priced and come out the next day after ordering to install. He is very professional and service minded. I highly recommend his company

Water tank installation+ Responsiveness+ Punctuality+ Professionalism
William2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water tank installation
Rachel6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Water tank installation+ Responsiveness+ Punctuality+ Quality
Corey4 years ago★★★★★

Rating only, no written review.

Water tank installation+ Responsiveness+ Punctuality+ Quality
Kyle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repairWater tank installation+ Responsiveness+ Punctuality+ Quality

Price

$959+91% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 25%Reasonable 68%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation112$1.2k–$2.5k
Plumbing pipe repair76$353–$1.4k
Plumbing leak detection59$205–$630
Toilet repair57$239–$680
Outdoor plumbing system repair46$366–$1.6k
Faucet installation43$340–$867
Drain cleaning34$248–$593
Plumbing leak repair34$248–$793

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