Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Deserved Comfort House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Deserved Comfort House Cleaning

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.9★ from 355 Google reviews

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Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Deserved Comfort House Cleaning is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Deserved Comfort House Cleaning is better than 89% of apartment cleaning services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Deserved Comfort House Cleaning is better than 79% of apartment cleaning services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Deserved Comfort House Cleaning for 6 kinds of job.

Deserved Comfort House Cleaning for cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 8

All 10 Google reviews tagged “Cleaning”

DebSox18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service and reasonable prices. Nicka is an asset to this business. She always does a great job! 👏🏼

Cleaning+ Responsiveness+ Punctuality+ Quality
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deserved Comfort is the most professional cleaning service I have ever dealt with! They are head and shoulders above any other cleaning company! They encapsulate every good quality necessary to run a successful cleaning business.

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lilly is an absolute pleasure and we always look forward to her coming back. She is meticulous, skilled, communicative, thoughtful, and so very kind to my two dogs. They follow her from room to room and she is so good to them. If you can win over my dogs, you have my full and utmost respect! We are so grateful to…

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
MC4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Our technician was on time, attentive to detail, and very friendly! She did a great job. I wouldn't hesitate to hire Deserved Comfort again!

CleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Sue7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deserved Comfort (Taylor) is excellent. Very efficient and thorough. I highly recommend them.

Cleaning+ Quality+ Professionalism
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I really appreciate this company's professionalism! So glad I found them. Angel is the best! She is thorough and has a very pleasant attitude.

Cleaning+ Quality+ Professionalism+ Value
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve used DC for about two years. It’s locally owned and small enough to where you get to know everyone but big enough to always accommodate a reschedule (yours or theirs). They clean for my messy family twice per month and it’s such a good job it really covers the off time. They are prompt, reliable, and good at…

Cleaning+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I cannot say enough about Deserved Comfort! Each and every employee I have worked with has been such a joy! From the moment I scheduled my first cleaning to all communication following, I have been so impressed by the professionalism demonstrated! As far as the actual services provided, Rebecca has been so…

CleaningDeep clean
Marilyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The detail is excellent. Reliable , lovely people that you welcome into your home . Angel Link has most recently worked with us and we have been blessed by her presence.

Cleaning+ Responsiveness+ Punctuality+ Quality
Belinda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

CleaningStandard cleaningInterior & exterior window cleaning+ Punctuality+ Quality+ Professionalism

Price

$206-19% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning86$158–$253
General housekeeping42$146–$277
Deep clean28$271–$465
Cleaning10—
Office & workplace cleaning4$132–$227
Moving-related cleaning4$297–$490

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