Experts Reviews · Company report
Deserved Comfort House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Deserved Comfort House Cleaning

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.9★ from 355 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Deserved Comfort House Cleaning is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Deserved Comfort House Cleaning is better than 89% of apartment cleaning services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Deserved Comfort House Cleaning is better than 79% of apartment cleaning services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Deserved Comfort House Cleaning for 6 kinds of job.

Deserved Comfort House Cleaning for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.29
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$271–$465
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 29 Google reviews tagged “Deep clean”

Leah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Tammy came to our house today for the very first time and did such a wonderful thorough job. Looks like I could eat off of the floor would definitely want her back. Leah G

Paid $150–200Reasonable priceDeep clean
Betsy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Tammy was professional and knowledgeable. She wanted to make sure the cleaning was satisfactory and was willing to go over any areas I may have questioned. She worked non stop and had supplies on hand , if needed. I felt comfortable with Tammy and hope she was with me during the cleaning. If Tammy is available, I would want her to come again, Thank you.

Paid $350–400Reasonable priceDeep clean
Cheryl1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had heard about Deserved Comfort by word of mouth. I must say that I'm very happy that I decided to give them a try. The technician that they paired me with is perfect and I adore her! She is very professional and very thorough with her work. Deserved Comfort just makes things so easy for me. For what they do I…

Standard cleaningDeep clean
Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I’ve been using Deserved Comfort for a few years now, and it’s hands down the best service I spend on because it saves me so much time and energy. Leslie is one of the best technicians, and we’re always happy to have her take care of our home. She did a deep cleaning of our house before we moved in last year, and a…

Paid $200–250Reasonable priceGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Thomas10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We have been using Deserved Comfort weekly, for almost a year. Hands down, the best cleaning service we have ever used. Ash and Kat have been fantastic. They are extremely thorough every time, and are very receptive to customer needs/wishes. We will continue to use them as long as they are open and I highly recommend them!

Great priceStandard cleaningMoving-related cleaningDeep clean
Shay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Would definitely recommend! Love the quality of service and professionalism!

General housekeepingStandard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
B7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great company. Excellent all around. Michelle and the rest of the office staff are prompt, organized, and friendly. Jesse and the other cleaning crews are thorough, professional, and kind.

General housekeepingStandard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
Christina12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ashley was amazing! She cleaned things I never even thought to pay attention to UNTIL NOW! She got some stubborn stains out of our shower that I thought would just always be there. Truly a miracle worker.

Deep clean+ Responsiveness+ Punctuality+ Quality
Jerry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marlee was professional and pleasant. She did excellent and detailed work. I am very pleased and would not hesitate to recommend Deserved Comfort to anyone.

Deep clean+ Responsiveness+ Punctuality+ Quality
DanielLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is one amazing group of people, superstar after superstar. How do you find them!? You can clean my house any day, but when can I join the team!?

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
ChrisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Linds , does a Wonderful job for us cleaning our home, she has cleaned our home for the past year. She is detailed oriented and always has a smile. Does an outstanding job. We are very fortunate to have her doing our home.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Britt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacey & Ashley did a phenomenal job deep cleaning my house! I have been unable to do rigorous cleaning for a few months due to a medical issue. Deserved Comfort was highly recommended. They were able to get me on the schedule for a deep cleaning - including baseboards, trim, cabinets, windows, you name it - within…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy was professional, eager to get started and very self-sufficient. Her work is incredible, I couldn’t believe how much we missed from general cleaning. Thankful that we hired this service. Five stars!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Allison5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love Stacey and Deserved Comfort for all the hard work. She is punctual and thorough.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
FM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We LOVE deserved comfort! We've used them in the past and just had to have them back! Ashley did our first clean today and it was amazing. They are incredibly organized, clear communicators, and deliver a great value for the price.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaner was so friendly and she did a great job! I would definitely recommend these services to anyone.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
LuciaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely wonderful job! Thank you very much, you made my Holidays so much better!

Deep clean+ Responsiveness+ Quality+ Professionalism
MirandaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were so impressed with Tangi and her work! We have a newborn so attention to detail while cleaning means so much to us and Tangi delivered above and beyond!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

It was so good to see Nicka today! She is a joy to have in our home! Our home always looks and smells so good. Nicka does a thorough job and takes good care of us! She is a blessing!

Deep cleanGeneral housekeeping+ Value
Erica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I had to go behind and reclean areas because they were still dirty. I was hoping that they’d reach out after my email review but haven’t heard from them. I wouldn’t use their services again in the future.

Deep clean− Quality
Frances2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deserved Comfort is the most professional cleaning service I have ever dealt with! They are head and shoulders above any other cleaning company! They encapsulate every good quality necessary to run a successful cleaning business.

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Lilly is an absolute pleasure and we always look forward to her coming back. She is meticulous, skilled, communicative, thoughtful, and so very kind to my two dogs. They follow her from room to room and she is so good to them. If you can win over my dogs, you have my full and utmost respect! We are so grateful to…

CleaningDeep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kelly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I cannot say enough about Deserved Comfort! Each and every employee I have worked with has been such a joy! From the moment I scheduled my first cleaning to all communication following, I have been so impressed by the professionalism demonstrated! As far as the actual services provided, Rebecca has been so…

CleaningDeep clean
Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I absolutely enjoyed my service and my house has never looked so clean! Brianna “Bri” did an OUTSTANDING job!! She was so thorough and paid attention to every detail in my home. Looking forward to continuing my services!

Deep clean+ Responsiveness+ Punctuality+ Quality
Meghan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They are super nice, timely, and professional! Can’t wait for them to keep coming back!!!

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
TylerLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Had a great experience. Very professional, communicative and reliable.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Punctuality+ Quality
Cindy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Responsiveness+ Quality+ Professionalism
Steve7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Deep clean+ Punctuality+ Professionalism

Price

$206-19% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning86$158–$253
General housekeeping42$146–$277
Deep clean28$271–$465
Cleaning10—
Office & workplace cleaning4$132–$227
Moving-related cleaning4$297–$490

Compare with