Experts Reviews · Company report
Deserved Comfort House Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE

Deserved Comfort House Cleaning

Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.9★ from 355 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Deserved Comfort House Cleaning is better than 92% of apartment cleaning services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Deserved Comfort House Cleaning is better than 89% of apartment cleaning services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Deserved Comfort House Cleaning is better than 79% of apartment cleaning services.B
79
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Deserved Comfort House Cleaning is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Deserved Comfort House Cleaning for 6 kinds of job.

Deserved Comfort House Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–250
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$277
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 50

All 42 Google reviews tagged “General housekeeping”

Haley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I’ve been using Deserved Comfort for a few years now, and it’s hands down the best service I spend on because it saves me so much time and energy. Leslie is one of the best technicians, and we’re always happy to have her take care of our home. She did a deep cleaning of our house before we moved in last year, and a…

Paid $200–250Reasonable priceGeneral housekeeping+ Punctuality+ Quality+ Professionalism
Shay9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Would definitely recommend! Love the quality of service and professionalism!

General housekeepingStandard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
B7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great company. Excellent all around. Michelle and the rest of the office staff are prompt, organized, and friendly. Jesse and the other cleaning crews are thorough, professional, and kind.

General housekeepingStandard cleaningDeep clean+ Responsiveness+ Punctuality+ Quality
AnthonyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rachel S. from Deserved Comfort is exceptional. I absolutely recommend Deserve Comfort if you have a need for a cleaning company. The staff is professional and does and amazing job!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Julie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dominque is such a blessing to our family! She is a hard worker, always going above and beyond to make sure our house is spotless. It is so nice to come home to a clean home. Thank you, Deserved Comfort!

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
KathleenLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Every two weeks, deserved comfort comes to my house. They do an amazing job and I strongly recommend them. I recently returned to working outside the home. We are so grateful to our technician, Nicka, for working so hard every single visit, and making our home a joy to come home to.

General housekeeping
Shannon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ashley is the best!!

General housekeepingStandard cleaning+ Quality+ Professionalism
Roger9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have used Deserved Comfort for the last several months and they have done an awesome job. Just got home from work and Sophie got my place spotless. I highly recommend.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Page2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Vivian cleaned for me this time. She did a great job. She is a hard worker and pleasure to have in my home.

General housekeepingStandard cleaning+ Quality
DanielLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is one amazing group of people, superstar after superstar. How do you find them!? You can clean my house any day, but when can I join the team!?

Deep cleanGeneral housekeepingMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Kevin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Have been a customer for close to two years. Everyone has been great and also trustworthy. Sophie, the last cleaner, was amazing also very friendly.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best house cleaning service around! Lindsey does an amazing job!

General housekeeping+ Responsiveness+ Punctuality+ Quality
LydiaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was reluctant at first to hire a house cleaner because it was difficult to get past the guilt surrounding the reality of being too busy with my full-time+ job to keep up with cleaning house as well as I would have liked. Deserved Comfort has been wonderful, though, and I am so thankful for their help and…

General housekeepingStandard cleaning+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I forgot, but I believe the service was provided by Ashley. Her cheerful attitude and professional work ethics were definitely pronounced. Thank you for your services. My wife was feeling sorry for me and had this outstanding service provided to ease some of the cleaning pain. Again, thanks for your service ASHLEY.

General housekeeping+ Professionalism
DonLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love Deserved Comfort! They are always consistent and very professional with good attention to detail. From a small business owner’s perspective, I also appreciate their clear communication and the reliability of the service.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jess11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our house is so clean! Briana was so professional, kind and thorough. She was very accommodating with everything we needed as well. I would definitely recommend Deserved Comfort to anyone looking for a cleaning company!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Robin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

The best! Briana is the very best!

General housekeeping
Rianon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tangi is absolutely amazing!! She is thorough and very kind! She does a great job cleaning my apartment and cleaning my dog that sheds all the time!! Tangi is the best

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
ChrisLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Linds , does a Wonderful job for us cleaning our home, she has cleaned our home for the past year. She is detailed oriented and always has a smile. Does an outstanding job. We are very fortunate to have her doing our home.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
ELocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It took me a while to bite the bullet and start having my house professionally cleaned regularly, but I’m so glad I did! We have been super satisfied with all of our services from Deserved Comfort, and we especially love having Sophie as our regular cleaning tech. They are thorough, detail oriented, and always very…

General housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Britt9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacey & Ashley did a phenomenal job deep cleaning my house! I have been unable to do rigorous cleaning for a few months due to a medical issue. Deserved Comfort was highly recommended. They were able to get me on the schedule for a deep cleaning - including baseboards, trim, cabinets, windows, you name it - within…

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Professionalism
juell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sophie was so sweet and even arrived early! My home looks very well kept she communicated with me for everything! Highly recommended!

General housekeeping+ Responsiveness+ Punctuality+ Professionalism
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am a college student and although my roomates and I remain clean and organized, we don't always have the time to do the necessary deep cleaning to keep everything super nice. Sophie is absolutely wonderful and every time she leaves the place is immaculate. I'm allergic to dust and she gets every surface spotless.…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Paris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Deserved comfort does a good job, both the admins and the techs. I work from home, so it’s nice that Sophie is quick as well as thorough. She is also very personable, and sweet to my big old dog. The house looks great!

General housekeeping+ Responsiveness+ Punctuality+ Quality
Katherine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have had great experience with Deserved Comfort's team. So nice to come home to clean house. Sophie is equal parts kind and professional. Thank you!

General housekeepingStandard cleaning+ Responsiveness+ Quality+ Professionalism
D.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Sophie is amazing. Always smiling and does a fantastic job every time! M. Vidrine

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
S4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacey C. Has been cleaning our home since September. She does an excellent job and we are very happy with her work. She provides great service. We recommend Stacy and deserved comfort if you are looking for a cleaning service.

General housekeeping+ Punctuality+ Quality+ Professionalism
Thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sophie is awesome!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Edie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had a new person today and I am very happy with her. She was pleasant and used her time wisely. I would be delighted to have her return to my home.

General housekeeping+ Punctuality+ Quality+ Professionalism
Christian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stacy was professional, eager to get started and very self-sufficient. Her work is incredible, I couldn’t believe how much we missed from general cleaning. Thankful that we hired this service. Five stars!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
FM2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We LOVE deserved comfort! We've used them in the past and just had to have them back! Ashley did our first clean today and it was amazing. They are incredibly organized, clear communicators, and deliver a great value for the price.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The cleaner was so friendly and she did a great job! I would definitely recommend these services to anyone.

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
MirandaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We were so impressed with Tangi and her work! We have a newborn so attention to detail while cleaning means so much to us and Tangi delivered above and beyond!

Deep cleanGeneral housekeeping+ Responsiveness+ Punctuality+ Quality
Chris4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

It was so good to see Nicka today! She is a joy to have in our home! Our home always looks and smells so good. Nicka does a thorough job and takes good care of us! She is a blessing!

Deep cleanGeneral housekeeping+ Value
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nicka was absolutely fantastic and through. I am beyond pleased with her service and highly recommend her and Deserved Comfort.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a wonderful feeling when you open the door and everything is sparkling and that wonderful smell of a clean house. We have not been disappointed since we started with Deserved Cleaning.

General housekeeping+ Responsiveness+ Punctuality+ Quality
AlisaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deserved Comfort offers excellent local service. We have been with them for over a year now. The team takes great care in training, transparency, quality and offers wonderful care to aging parents and dog. Everyone they have sent our way does a lovely job. Stacey is our current regular and she is no exception to the…

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
JadLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Deserved Comfort is the best of the best. They are upfront and reasonable with their pricing and services, quick with communication, and their technicians are top notch. Stacey is wonderful and is so kind to show lots of love to our curious dog. Do yourself a favor and reach out as ASAP as possible!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
JimLocal Guide · 1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have used Deserved Comfort House Cleaning for 5 years or more. I'm not really sure how we got by before them! Nicka is amazing and goes above and beyond, paying extra care and attention to detail, we love coming home after she has paid us a visit! Thank you.

General housekeepingMoving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Kendall3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Marty12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

General housekeeping+ Responsiveness+ Punctuality+ Quality
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

General housekeeping+ Punctuality+ Quality+ Professionalism

Price

$206-19% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 64%Overpriced 5%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning86$158–$253
General housekeeping42$146–$277
Deep clean28$271–$465
Cleaning10—
Office & workplace cleaning4$132–$227
Moving-related cleaning4$297–$490

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