How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty79−2.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREDeserved Comfort House Cleaning
Columbia, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 114 apartment cleaning services · 4.9★ from 355 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired Deserved Comfort House Cleaning for 6 kinds of job.
Deserved Comfort House Cleaning for standard cleaning
Clear ✕All 88 Google reviews tagged “Standard cleaning” · showing 60
We have been using their services for a couple of months and are very satisfied with the level of cleaning that they do. Our technician, Taylor, is professional and kind and always does a great job. Would definitely recommend!
Deserved Comfort is a well managed, professional company. Their staff work hard and are very reliable. The women who have served us by cleaning the home have been wonderful women, dedicated to hard work and satisfying their customers. I strongly endorse them!
We started working with Deserved Comfort shortly after our son was born and continued until we moved. We loved working with this company; they were always communicative, and the staff worked hard to provide high-quality service. We were also so happy when 'Shay Day' was coming up because we knew we'd have the house cleaned up and reset for the week ahead.
LeDaisha spend most of the day with us. She is such a delight! LeDaisha honestly went above and beyond our expectations. Her attention to detail, efficiency, and professionalism is commendable - she did a phenomenal job. Our home is immaculate. We appreciate her hard work. We would definitely give her and you…
We have been using Deserved Comfort for close to a year and it has been great. Our technician, Tammy, does a great job working around our dogs and kids- she is always professional and on time.
Edit 2 April 2026: still using Deserved Comfort and it's still a 5 star experience! We've had several different techs over the years and they all have their own special touch. The training provided and notes on our house must be quite detailed because we don't usually come home to anything lacking. They are always…
Tammy H continues to excel. She does an excellent job with efficiency and attention to detail. We look to her visit! Will continue to recommend Deserved Comfort 👏
We have used this service for several years. Rachel our current ambassador is excellent!
I had heard about Deserved Comfort by word of mouth. I must say that I'm very happy that I decided to give them a try. The technician that they paired me with is perfect and I adore her! She is very professional and very thorough with her work. Deserved Comfort just makes things so easy for me. For what they do I…
Shay is welcomed back to my house! She is a sweet, hardworking person and I appreciate her hard work!
I’ve been using Deserved Comfort for a few years now, and it’s hands down the best service I spend on because it saves me so much time and energy. Leslie is one of the best technicians, and we’re always happy to have her take care of our home. She did a deep cleaning of our house before we moved in last year, and a…
Deserved Comfort House Cleaning is wonderful. There is nothing like coming home from a long day at the office to a clean house. They work with our schedule and are very accommodating. I have recommended them to several people.
Leslie (LaLa) is amazing! She is very thorough and goes the extra mile. She even makes sure our kitty is loved while she’s here every two weeks.
Tammy does such an excellent job. I was new to Columbia area and didn’t have a referral. This company does a great job coordinating your cleaning and making sure the quality is up to standards for the owner.
We have been using Deserved Comfort weekly, for almost a year. Hands down, the best cleaning service we have ever used. Ash and Kat have been fantastic. They are extremely thorough every time, and are very receptive to customer needs/wishes. We will continue to use them as long as they are open and I highly recommend them!
Shay did a great job! She always goes over and beyond!
We are always satisfied with the cleaning. We do biweekly and have for a few months now. Kat has been our helper the last few times and she’s always on time, pleasant and does a great job.
Rachel is an excellent technician. She is prompt and is detailed with every aspect of her work. I highly recommend her.
Very efficient. Pleasant. Excellent cleaning service!!!!! Very pleased with technician Rachel.
⭐️⭐️⭐️⭐️⭐️ Review for Lala and Mahala I cannot say enough wonderful things about Lala and Mahala and the amazing job they did cleaning my home today. From the moment they arrived, they carried themselves with such warmth, professionalism, and care that I immediately felt confident my home was in the best hands…
Rachel is very friendly and did a thorough job cleaning my home. As a busy person with young children, this service was definitely needed and I will be a repeat client on a monthly basis. Thank you!
Would definitely recommend! Love the quality of service and professionalism!
Great company. Excellent all around. Michelle and the rest of the office staff are prompt, organized, and friendly. Jesse and the other cleaning crews are thorough, professional, and kind.
Leslie and Nika arrived on time, were very friendly and accommodating. This was my first time using them or any cleaning service. I felt very comfortable having them in my home. Michelle, the manager, was extremely professional and business-like. Thank you! Now I’ve been using this company for quite awhile! Rachel…
Briana did a fabulous job cleaning my house once again! She always pays attention to cleaning certain things the way I like them. Briana is very considerate, and you can tell she loves her job and takes great pride in it. AND… Congratulations to all of you for winning The State’s Best 2024 for Cleaning Service and…
Christina does a wonderful job each time cleaning and has been a pleasure to work with! I can't recommend the company enough for their focus on client satisfaction and a thorough job.
Dominque is such a blessing to our family! She is a hard worker, always going above and beyond to make sure our house is spotless. It is so nice to come home to a clean home. Thank you, Deserved Comfort!
Today was my cleaning with Jessi with. Deserved Comfort. In addition to my regular bi-weekly cleaning, I requested a deep cleaning for my oven and refrigerator. It was wonderful. Jessi arrived early and was very kind and friendly. My house looks and smells great! So refreshing to come home to such a clean house!…
I definitely would recommend the service. Deserved Comfort House Cleaning has made my life much easier. I truly appreciate the service Ms Leslie provide to me every two weeks. She has been a blessing to my family!!! Her kind smile and words of encouragement, are always appreciated!!!!!
Ashley is the best!!
Excellent communication, technicians are prompt, professional, courteous and thorough. It’s wonderful to have all the floors and surfaces of the home cleaned all at the same time!
Sophie is thorough, flexible, and dependable. I’ve been a customer of Deserved Comfort for years and have always been satisfied with quality results and professionalism. Would definitely recommend.
I have used Deserved Comfort for the last several months and they have done an awesome job. Just got home from work and Sophie got my place spotless. I highly recommend.
Sophie did an awesome job. The house looks better than it did when it was new. As well as being a hard worker, Sophie was very friendly and respectful. Great service! Thank you.
Rude and unprofessional staff. Way overpriced. They require you to provide all of the cleaning supplies but still charge over $150 for a cleaning. Scheduling with them is a nightmare. I would request certain days and times and if those weren't available, I was then threatened with a cancelation fee that is the full…
Great service! Sophie was my technician!
Vivian cleaned for me this time. She did a great job. She is a hard worker and pleasure to have in my home.
This is one amazing group of people, superstar after superstar. How do you find them!? You can clean my house any day, but when can I join the team!?
Kristen was attentive, flexible, and communicative. She went above and beyond in every room! We are thrilled with her work and will be scheduling a return visit ASAP.
I was reluctant at first to hire a house cleaner because it was difficult to get past the guilt surrounding the reality of being too busy with my full-time+ job to keep up with cleaning house as well as I would have liked. Deserved Comfort has been wonderful, though, and I am so thankful for their help and…
Highly recommend Deserved Comfort. It's great not having to worry about cleaning after a busy work week. Sophie always does a great job and is happy to work around our cats that follow her around the house!
Sophie is fantastic. She is always pleasant and cleans my home especially good. I love having her here.
Briana did a fantastic job!
We love Deserved Comfort! They are always consistent and very professional with good attention to detail. From a small business owner’s perspective, I also appreciate their clear communication and the reliability of the service.
Leslie (Lala) does a wonderful job cleaning our home! She is very thorough but at the same time very efficient. Thank you for all of the wonderful work!
Our house is so clean! Briana was so professional, kind and thorough. She was very accommodating with everything we needed as well. I would definitely recommend Deserved Comfort to anyone looking for a cleaning company!
We love the business! The cleaning is great in general and Sophie did an excellent job for us :)
Tangi is absolutely amazing!! She is thorough and very kind! She does a great job cleaning my apartment and cleaning my dog that sheds all the time!! Tangi is the best
Linds , does a Wonderful job for us cleaning our home, she has cleaned our home for the past year. She is detailed oriented and always has a smile. Does an outstanding job. We are very fortunate to have her doing our home.
It took me a while to bite the bullet and start having my house professionally cleaned regularly, but I’m so glad I did! We have been super satisfied with all of our services from Deserved Comfort, and we especially love having Sophie as our regular cleaning tech. They are thorough, detail oriented, and always very…
Ameenah is very professional and does a wonderful job.
I am a college student and although my roomates and I remain clean and organized, we don't always have the time to do the necessary deep cleaning to keep everything super nice. Sophie is absolutely wonderful and every time she leaves the place is immaculate. I'm allergic to dust and she gets every surface spotless.…
We have had great experience with Deserved Comfort's team. So nice to come home to clean house. Sophie is equal parts kind and professional. Thank you!
Sophie is amazing. Always smiling and does a fantastic job every time! M. Vidrine
Sophie is awesome!
Sophie was prompt, efficient, and very thorough in cleaning our house. Everything looks and smells fresh and clean!
Sophie with Deserved Comfort did a wonderful job cleaning my home. She is very pleasant and went to business of cleaning my home in good time. I would definitely recommend Deserved Comfort.
Deserved Comfort has cleaned my house twice.. I am very impressed with their work!! Stacy did an amazing job!
Stacy was professional, eager to get started and very self-sufficient. Her work is incredible, I couldn’t believe how much we missed from general cleaning. Thankful that we hired this service. Five stars!
We love Stacey and Deserved Comfort for all the hard work. She is punctual and thorough.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Standard cleaning | 86 | $158–$253 |
| General housekeeping | 42 | $146–$277 |
| Deep clean | 28 | $271–$465 |
| Cleaning | 10 | — |
| Office & workplace cleaning | 4 | $132–$227 |
| Moving-related cleaning | 4 | $297–$490 |
